Team-BHP - Mahindra XUV500 : Test Drive & Review

Quote:

Originally Posted by reevester (Post 2760047)

Hey All,

I too booked the XUV FWD A8 around 14th of April. The dealer (G3 Motors, Kandivili Mumbai) said that we would have tentative delivery dates given around the 18th of April.

No such luck. Just called the dealership and they said dates would be alloted by the end of April! :(

same date, same dealer/location, same experience

tried mahindra helpline but same response

I am of the view that M&M loves to keep things a secret, first they did a kaun banega car-oadpati show with us:Frustrati

Now it's "big boss" and we all are waiting for it's adesh ::deadhorse

Have left all hopes, have told my 4 year old that xuv uncle does not want our car to get wet so they will give us the new car post monsoon

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Originally Posted by reevester (Post 2760047)

Just called Mahindra customer care. As per them them the delivery date would be communicated by first week of May.

-- Wind

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Originally Posted by rohitbagai (Post 2760525)

I guess reading through the niggles thread one should take it with a pinch of salt. I am not saying that any of the niggles reported are not serious but I am saying that there are many happy stories too that are not reported (what to report if every thing is working fine ) or are not given same attention.
I admit that I may have faced few of those niggles personally but all of them got resolved by visiting the service center once or may be twice. I again want to highlight based on my interactions, that Mahindra is very proactive and is working swiftly. Also the fact that they are NIGGLES and not major defects should also be kept in mind while deciding.
Regarding the apprehensions about the electronics I have never faced an issue with ABS, ESP, Hill Hold, Hill Decent, cruse control, start/stop, etc. They all get activated when intended without a fail. the engine is good, the gearbox is ok, clutch is fine, breaks do their duty perfectly, handling is car like, suspension is ok, the HU sounds fine, the seats are comfortable for 5.
The glass is nearly full, so why think its a bit empty :)

+1 to that. People who dont report like "things are working fine with my XUV"
Like me, are to be blamed for all this negative hype. OK i agree that its not perfect, but then which car is? Every car has it own share of troubles initially, however what matters is that is that company ready to rectify that issues. Mahindra is and i hope they will continue to do so.

Even I agree with Nitin here. I have been driving it since 5th March & its been 4.5K kms till now with 2 trips to Himachal as well.

Car behaved like a gun, it was effortless in almost every area (be it torque, overtaking on high speeds, breaks or even a steep hike to Kali ka Tibba in Chail, or narrow stretch climb of Tani Jubbar Lake in Narkanda).

Clicked loads of pictures in my last trip. Will be uploading some soon.

Asking for a suggestion here:

I am thinking to get the stock tyres changed to something that can support a BIT of offroading (slush, wet surfaces, etc). Please be advised here that I don't do serious offroading but yes, am a regular to hills once in a month or so.

Can anyone suggest some brands/ models & their tentative prices ?
My current W6 Bridgestone has done around 4.2K kms, & what should be the buyback price that I should look for ?

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Quote:

Originally Posted by swiftnfurious (Post 2760360)

From your post, looks like you are supposed to get the cal directly from M&M. So why are you contacting the SA? I suggest you call up the call centre and get the details as to why there was no call backs! If the SA is doing just a piggy-back communication, not sure how much is he gonna be of help! I would say you are being unfair to the dealership by giving negative points! :)

Appreciate your point of view.
The way I look at it - I have booked the vehicle with Kundan Motors (& not directly with M&M). It was Kundan Motors (and not M&M) who gave me the date on which I would get a call from M&M about the delivery date. So although I do understand that I am going through an additional layer which does not add any value to the transaction, I still keep on checking with Kundan Motors to bring some accountability in that layer. Also if I manage to create a image of 'a customer who is demanding and holds you up to the promises that you make', that is going to help me through the remaining bunch of interactions (till delivery) with Kundan motors.

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Originally Posted by nirmaljusdoit (Post 2760446)

I am thinking aloud my personal opinion - pls share your opinions !

Should Mahindra suspend the production of XUV till niggling issues are sorted out ? If I were heading the company i would rather concentrate on long term goodwill than short term profits and take time out to fully channelise resources to solve existing problems.
...

IMHO, it would be suicidal for M&M purely based on the amount of negative publicity that such a move would attract for the XUV.

Quote:

Originally Posted by SDP (Post 2762143)

There are bunch of them for whom CPD is been arrived (in past couple days), they may have already been informd or will get information soon. For rest of the bunch they are expecting to get the CPD in another day or two. I seem to be in latter category, that means my delivery date may not be close :( You get to speculate a lot when you're excited.
I'm sure this lot has got some niggles sorted based on what I read from FB page and recent owners group.

Been waiting for a call from M&M for over a week now! Apparently there was some mis-judgement around completion of deliveries for the initial lottery lot.

According to the service rep at Koncept Noida, the earlier lot deliveries are expected to be completed by 10-15th May, and only then THIS current process would begin.

So, I am expecting 12-16weeks delivery period for us less fortunate ones.

Guys, just a quick update, my W8 has now done 10.5k, its due for its second service, but I am waiting on the new design brakes to be delivered at the workshop, so i can get both done together. So far it has been an absolute treat, even with a bucket load of niggles that came up. The reason that I am still a happy camper is that the service is exceptional and it is a hugely VFM product, which is still capable of turning heads.

Now, to the XUV owners in Delhi, have you received an SMS and call from M&M regarding a track day at Buddh? if yes, are the results of the draw out?

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Originally Posted by AGwagon (Post 2764221)

Yea the results have been declared on their FB Page.

Quote:

Originally Posted by mxx (Post 2756047)

Do they have anything for 140bhp mHawk yet? Atleast not mentioned on their website. They have for 120bhp (scorpio engine). The only tuning box for 140 bhp version I have come across is from racechip.

Petes Automotive Cochin does it for the mHawk 140 bhp. Am using it on my XUV --v happy

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Originally Posted by geeash (Post 2762646)

Called up M&M customer care today to know the status of my booking. They too are in dark. They said they will be getting info only in first week of may and asked me politely to call after a few days

After three unfulfilled promises from the dealer, I finally escalated it to M&M's customer care. Surprisingly, they have forwarded my concern about not getting the delivery date to the Area Sales Manager in Pune. Isn't the sequencing logic and system managed by the corporate? How is the Area Sales Office going to help in arriving at the delivery date (Customer Promised Date)?