Team-BHP - Mahindra XUV700 Review

Quote:

Originally Posted by ram87pune (Post 5182955)

6. Mahindra expects to have a niggle free and fully matured XUV700 in the market by July next year.

The single point which irks me to the core.

When I spend 27L, I expect the product to be fully baked and niggle free. On one hand, we have the Kushaq with all the marketing hype still plagued by EPC errors and now we have the XUV 7OO on the other hand about to follow the same suit?

When will the manufacturers learn about the last minute precision? They happily impose RSA charges on us since they know that their cars are designed to break down in the middle of nowhere?

One question to Mahinrdra:

If you're damn good at marketing, why not be damn good at quality offerings right from the beginning?

Quote:

Originally Posted by eccentric (Post 5164282)

9. Poor engine mounts? Vibrations are more pronounced in the rear bench when the car is idling
10. Noticed rough edges in the engine bay. Places where you find in usual cars are seam welded, here they are spot welded, grinded and concealed with a kind of paste. Awkward

Thanks @ram87pune

If these are the list of issues that are being talked about (in hushed tones) & the AWD (in-)capabilities what was the tearing hurry M&M had. It cot have been better if they had launched the niggle free products. I fear they are hiding more dirt under the carpet.

Somehow there are idiots in Indian Autocos' Boardrooms who are more interested in sales numbers than meaningful after sales support.

Yes they would have left the market for Tata for few more months, but problem free experience would manage much more traction than now (for pent up demand & expectations).

These stupid tactics bring bad name to Indian companies I feel (recall TeamBHP standard note on Tata & Mahindra 1 batch of new launches).

Quote:

Originally Posted by ram87pune (Post 5182955)

2. My sources have reiterated that roughly 5500 XUVs produced from the first lot and mainly petrol are likely to face suspension and brake pad noise. So owners should keep a lookout for the same.

3. A new issue which is plaguing the XUV700 is driver side mirror noise when folding and unfolding. So this is another thing to be aware of.

6. Mahindra expects to have a niggle free and fully matured XUV700 in the market by July next year. This is because from around March/April next year they are expecting to have a stabilized supply of matured parts from the suppliers which will enable Mahindra to achieve their target.

Why in the name of God are they beginning deliveries knowing that these cars are already facing these issues right off the bat? Absolutely risky business, IMHO. How do I plan a road trip with the entire family knowing that the suspension and brake pad issue might prove to be a risk during the journey? For a car costing almost 25 lakh, this is a ridiculous way to forcefully push these niggles onto customers. Does the company expect us to keep running to service centres immediately after accepting delivery? What are the honchos at Mahindra thinking; sole focus on sales and revenue figures, zero attention to dedicated resolution of these niggles before starting actual deliveries! Also, what was the company doing for all these months/years during the testing period, if they still haven't been able to correct this? Raises serious QC concerns. Needless to say, this is leading to doubts creeping back in my mind again about Mahindra; the very doubts I had dispelled hoping that the company had finally turned over a new leaf and gone ahead with investing my trust.

Quote:

Originally Posted by msksalman (Post 5183042)

And finally at the End of the Day, Mahindra posts a Tweet :
Attachment 2224849

Just to make sure to be in records that "they have announced something related to the Deliveries" :mad:

And even the tweet gives out abstract and random announcement as has been their trend. The gimmicks are never-ending. No concrete information, just more and more marketing. This is getting on my nerves really!

While I appreciate all the juicy insider info that ram87pune is providing, we should keep in mind that this info is privileged and lacks any in-depth data. We do not know what % of initial lot is expected to face this issue. Or whether Mahindra will offer free fixes for them or not. When v1.0 of any product launches it will never be perfect. A small % will always have minor defects, no amount of testing will be enough; every production cycle improves with iteration.

Every single manufacturer knows the defects they ship v1 in, the product passes QC as long as those defects are within acceptable range. As long as Mahindra acknowledges them and offers free fixes it should be fine.

About the delivery fiasco, Mahindra has messed up big time. Lack of clarity, cryptic announcements, no transparency has left a bitter taste in many buyers. I expect a lot more people to cancel their bookings out of frustration.

Quote:

Originally Posted by Tanmay007 (Post 5183094)

Yes, I had the same thoughts too.. and i was thinking why should an "insider" reveal that the products have niggles, rather than what Mahindra is doing to fix them, or even more detailed info on the same. As Tanmay007 said, there may be few niggles in v1, but multiple test drives by me and family were really satisfactory.. Anyway, user reviews will start to come after the first batch of deliveries, many of us may still have time to reconsider.

Just my two cents.

Quote:

Originally Posted by Tanmay007 (Post 5183094)

Every single manufacturer knows the defects they ship v1 in, the product passes QC as long as those defects are within acceptable range. As long as Mahindra acknowledges them and offers free fixes it should be fine.

This is very important to remember. This is exactly that Zac Hollis had said in his public response to the fiasco surrounding the Kushaq EPC failures.

Every OEM is bound to have some issues in the very first batch of a new vehicle..

https://www.jdpower.com/business/pre...-quality-study

This compilation of data can help you visualise what I'm referring to.

As Tanmay rightly says, as long as M&M acknowledges and works on the issues, it's still fine.

Quote:

Originally Posted by kachamohan (Post 5183141)

Hey guys! Received email from M&M stating that my delivery date is 28-NOV-2021. Also folks please do check for the mail in spam/junk as it was the case for me.

Quote:

Originally Posted by Ritesh_Dogar (Post 5183164)

Hello everyone, I finally have a delivery date. The email from M&M tells me that I will get my hands on my XUV7OO on 5th Jan 2022.
Do check your spam folder guys. The mail was found in my spam folder.

Congratulations Guys! Can you also mention what variant you booked and the city? May provide hope to thousands of others :D