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Originally Posted by whencut86 This is what is bothering me now with the weekly 3-day WFO mandate. I joined the organization a few months back and the WFO mandate is really putting me off.
I get irritated when I see these save the environment mails in office. Here they are making us waste resources and cause pollution simply to register a swipe in office and track this and they are sending mails to save environment and about planting saplings. Very frustrating nowadays and no one seems to really bothered or care but insist that it is a corporate mandate to be followed strictly. |
Absolutely agree with the points here. I work with a large firm that cuts across IT/ITES/Consulting business. Some of the things mentioned here are true to this industry esp if you are in a function that is not administrative in nature. So this one is to be read in conjunction with PMO/Consulting/Development workers and not support staff.
New facility, state-of-the-art desks/seats/interiors, etc. Absolutely open office, all hot desks, no barriers across desks, lots of open spaces for breakouts, and simply plush looking
Mandate to work from the office. Not clear if it is 1 day or all days, but our function (consulting) decided 3 days in the office. With this situation, some of the challenges I see with the team are as follows
1. Travel time - Before RTO, I had my team available to start work from 8:30 am to 9 am in the morning. The end was not fixed as we had customer calls late in the evening. However, I figured the team was available 90% of the time to take up meetings, workshops, work, etc. With RTO, the team comes in by 11 am and leaves for home around 4 pm, with at least 1 hour of lunch fully utilized and a couple of coffee breaks as well. Somehow I see productive time reducing. Availability of people has come down
2. By 10 am the office is full up and if you are the latecomer, you are begging around for desks. Across a population of close to 500, we have 100 seats allocated. Teams do not sit together as they are hot desks.
3. Ergonomics - With hot desks, open offices working through meetings, conference calls have become a challenge. Too much noise in the office and meeting rooms which are far fewer in number seems booked for the entire day by senior folks thanks to their secretaries. These people do a stellar job of squatting on prime real estate
4. Diversity Challenges - We have a high diversity ratio which tends to mean that a lot of our folks are mothers/new mothers who have now managed to get their house in order and work effectively. Some of them are away from their base location in Tier 2 cities with grounded support. Now they have to uproot and come back to their home location. Plus the challenges of managing household/travel etc. Some of you may point out that this was the case pre covid, but the bottom line is that precovid diversity was not high. Now it has corrected itself. Some of our best performers are women and to see them face such challenges is tough. In the name of diversity, we hired returning mothers and a lot of such folks who had left corporate to support families. Now tables are turning for them
5. About 90% of our work is client-facing. We have effectively done this remotely from India in the last 2 to 3 years. If it is the question of continuing the same kind of work, it doesn't matter if we are remote or in the office. The client is still miles away from us
6. Networking/Idea Generations: If in the last 2/3 years, this has happened effectively, what are we trying to achieve by upsetting the apple cart? Today, I can pick up a phone and talk to a couple of my team members and brainstorm. And if I want to do it on a larger scale, I can do that through structured meetings. The point that ideas will flow during a cooler conversation is not true. As far as networking is concerned, people just do not have time to do that since they are already pressed for time with travel
7. Shift in mindset - I am also seeing a shift in mindset in some of our folks. The profession has become one part of life. People are happy to give their 100% or let us say 9 hours of work. Beyond that, they have started caring about their health, family, well-being, etc. There are folks in my team who struggle to come early to the office because they cannot give up their 1 hour of tennis or swimming. There are folks in my team who are happy to take a few days' breaks every 2 months to spend time with family.
8. Sustainability - This has become a big topic and our firm has taken some huge targets for sustainability. With this in mind, not sure how having large offices and moving a large number of people into offices will play a part in carbon footprint reduction. Seems counter-intuitive
I am not saying there is no flip side to it. I am sure the folks with lower quality infra such as connectivity, power, etc would love to get back to the office. Hell, I love to work from an office in summer thanks to central aircon. But to make it a mandate and not allow individuals to make a choice seems a poor decision. You need to measure output for success rather than measure inputs or throughputs.