Help with Internet Explorer problem

viper · 14th December 2005, 10:37

Hi,

I am using Internet Explorer 6 with SP2 installed from almost a year. I also use Netscape 8.0.4 which is my default browser. Since the past week i keep getting error messages even if I am not using IE. The messages is Updatelist.exe has encountered a problem and needs to close.

When I use IE after a few mins the same message appears and IE shuts down. Can anyone help me solve this.

Viper

tsk1979 · 14th December 2005, 10:49

Download any good antivirus(AVG antivirus is free and damn good). Do a scan. Also run an anti-spyware tool. This should take care of the problem. And also use a real browser like Firefox rather than IE. IE has more security holes than the potholes in bangalore

dogdiga · 14th December 2005, 10:54

http://housecall60.trendmicro.com/en/start_corp.asp

Viper, updatelist.exe is associated with Netscape. Use the link and run the online antivirus scanner.

viper · 14th December 2005, 11:05

Quote:

Originally Posted by dogdiga

http://housecall60.trendmicro.com/en/start_corp.asp

Viper, updatelist.exe is associated with Netscape. Use the link and run the online antivirus scanner.

Hey,

The scan is running in the background right now. BTW I am usng the latest NAV 2005 with absolutely current updates as well Ad Aware which is also updated. Both of them could not detect anything.

Viper

viper · 14th December 2005, 11:08

Hey,

Trendmicro also returned negative results for both virus and security threats.

Viper

dogdiga · 14th December 2005, 11:11

Are you using IE or Netscape??
If its just IE, then make sure that Updatelist.exe process is killed from the task manager. See if this fixes the issue. If it does, then maybe that file is corrupt and you can find and replace it with a clean copy. Where exactly is the file located?

tsk1979 · 14th December 2005, 11:15

AVG anti virus which you can download for free fixes this problem in most cases. Also can you do a find on the file and let us know which folder it resides in?

viper · 14th December 2005, 11:35

Hey Guys,

The file is located in C:\Program Files\Netscape\Netscape Browser\defaults\site controls. It is a 40kb application file

The search also returned one more file in C:\Windows\Prefetch. This is a 22kb PF file

Viper

tsk1979 · 14th December 2005, 11:44

1. Uninstall netscape, install firefox or opera and use them for browsing. Some banking sites are IE only so use Internet explorer for that
2. Apply an IE security path immediately. A big vunerability has been recently patched up.
3. Run AVG anti-virus, and microsoft anti spyware.

dogdiga · 14th December 2005, 11:56

OT
This is like saying, buy a new car even without trying to repair it.

tsk1979 · 14th December 2005, 11:59

I advised to remove netscape because development in netscape has all but stopped. There are hardly any developers working, and its anyways based on the mozilla engine. So why use netscape anymore. For firefox mozilla you will find lots of support on the web, but for netscape its will be a pain. And if the new car is free and better. why not change

viper · 14th December 2005, 12:00

Quote:

Originally Posted by dogdiga

OT
This is like saying, buy a new car even without trying to repair it.

I agree. what I have done is delete both the files. I dont know how they got there in the first place. Lets see if problem is solved if not I think i'll just reinstall netscape unless someone can come up with a solution.

Viper

tsk1979 · 14th December 2005, 12:04

Any special reason for using netscape, instead of the browser on which netscape is based?

viper · 14th December 2005, 12:07

Quote:

Originally Posted by tsk1979

Any special reason for using netscape, instead of the browser on which netscape is based?

Hey,

No special reason its just that I have been using Netscape for ages and like it a lot. Am very used to it thats all.

Viper

dogdiga · 14th December 2005, 12:08

Viper,

On the contrary, I personally feel that Mozilla and Opera are the best Internet browsers. IMO you should use either of them for trouble free browsing.

14th December 2005, 10:37	#1
viper BANNED Join Date: Mar 2005 Location: Mumbai Posts: 1,773 Thanked: 19 Times	Help with Internet Explorer problem Hi, I am using Internet Explorer 6 with SP2 installed from almost a year. I also use Netscape 8.0.4 which is my default browser. Since the past week i keep getting error messages even if I am not using IE. The messages is Updatelist.exe has encountered a problem and needs to close. When I use IE after a few mins the same message appears and IE shuts down. Can anyone help me solve this. Viper
	() Thanks

14th December 2005, 10:49	#2
tsk1979 Team-BHP Support Join Date: Feb 2005 Location: San Jose, CA Posts: 23,717 Thanked: 22,825 Times View My Garage	Download any good antivirus(AVG antivirus is free and damn good). Do a scan. Also run an anti-spyware tool. This should take care of the problem. And also use a real browser like Firefox rather than IE. IE has more security holes than the potholes in bangalore
	() Thanks

14th December 2005, 10:54	#3
dogdiga BHPian Join Date: Oct 2005 Location: Bangalore Posts: 74 Thanked: 0 Times	http://housecall60.trendmicro.com/en/start_corp.asp Viper, updatelist.exe is associated with Netscape. Use the link and run the online antivirus scanner.
	() Thanks

14th December 2005, 11:08	#5
viper BANNED Join Date: Mar 2005 Location: Mumbai Posts: 1,773 Thanked: 19 Times	Hey, Trendmicro also returned negative results for both virus and security threats. Viper
	() Thanks

14th December 2005, 11:11	#6
dogdiga BHPian Join Date: Oct 2005 Location: Bangalore Posts: 74 Thanked: 0 Times	Are you using IE or Netscape?? If its just IE, then make sure that Updatelist.exe process is killed from the task manager. See if this fixes the issue. If it does, then maybe that file is corrupt and you can find and replace it with a clean copy. Where exactly is the file located?
	() Thanks

14th December 2005, 11:15	#7
tsk1979 Team-BHP Support Join Date: Feb 2005 Location: San Jose, CA Posts: 23,717 Thanked: 22,825 Times View My Garage	AVG anti virus which you can download for free fixes this problem in most cases. Also can you do a find on the file and let us know which folder it resides in?
	() Thanks

14th December 2005, 11:35	#8
viper BANNED Join Date: Mar 2005 Location: Mumbai Posts: 1,773 Thanked: 19 Times	Hey Guys, The file is located in C:\Program Files\Netscape\Netscape Browser\defaults\site controls. It is a 40kb application file The search also returned one more file in C:\Windows\Prefetch. This is a 22kb PF file Viper
	() Thanks

14th December 2005, 11:44	#9
tsk1979 Team-BHP Support Join Date: Feb 2005 Location: San Jose, CA Posts: 23,717 Thanked: 22,825 Times View My Garage	1. Uninstall netscape, install firefox or opera and use them for browsing. Some banking sites are IE only so use Internet explorer for that 2. Apply an IE security path immediately. A big vunerability has been recently patched up. 3. Run AVG anti-virus, and microsoft anti spyware.
	() Thanks

14th December 2005, 11:56	#10
dogdiga BHPian Join Date: Oct 2005 Location: Bangalore Posts: 74 Thanked: 0 Times	OT This is like saying, buy a new car even without trying to repair it.
	() Thanks

14th December 2005, 11:59	#11
tsk1979 Team-BHP Support Join Date: Feb 2005 Location: San Jose, CA Posts: 23,717 Thanked: 22,825 Times View My Garage	I advised to remove netscape because development in netscape has all but stopped. There are hardly any developers working, and its anyways based on the mozilla engine. So why use netscape anymore. For firefox mozilla you will find lots of support on the web, but for netscape its will be a pain. And if the new car is free and better. why not change
	() Thanks

14th December 2005, 12:04	#13
tsk1979 Team-BHP Support Join Date: Feb 2005 Location: San Jose, CA Posts: 23,717 Thanked: 22,825 Times View My Garage	Any special reason for using netscape, instead of the browser on which netscape is based?
	() Thanks

14th December 2005, 12:08	#15
dogdiga BHPian Join Date: Oct 2005 Location: Bangalore Posts: 74 Thanked: 0 Times	Viper, On the contrary, I personally feel that Mozilla and Opera are the best Internet browsers. IMO you should use either of them for trouble free browsing.
	() Thanks