Hey Satish, to be harsh its actually very easy. Just go through my series of accidents with my Zen which has already been disposed off two years back. My brother met with an accident in 06-2003 on Zen, we gave it for Insurance claim and repairs to a local maruti service centre, After two months, it came back but had several negligences all over the interiors and carpet was not even cleaned. I called up the service centre the very next day because he had charged us 12000 and also taken the claim from the insurance company. He said that once you send the car back for service, we will fix and clean that all. I got into arguement and made him pick the car up from my residence the and get it back the same day at my brother's office in the evening. The same day when My brother was driving back home, a Tata 407 hit the car from back and ran away. Fortunately only the car got damages, not my brother. Then I sent it for 2nd repair, and asked the service centre manager to repair that and gave it back to me within 7 days. He somehow managed with a lot of followup phone calls from me. It came back on the 8th day and met with another accident with our driver driving it on the highway to mathura when a dog hit it head on. This time I gave it for repair with no hurries. I thanked God and learnt a lesson that From that day onwards, I will never make any rapid efforts to get the car serviced or repaired. When I was getting the deliveries of My Indica and Esteem in 2005, I asked the dealor's executives upfront for the exact dates for the deliveries, be it a month delayed, but tell me and then deliver it on that day, I will be comfortable. I was in no hurry then...... |