Mahindra and Mahindra Rash drivers!! Not so pleasant

Jaguar · 19th May 2010, 17:16

Quote:

Originally Posted by kkr2k2

But how would Anand Mahindra identify those two blokes???

I think after some time he shall close that twitter account if he is continuously getting tweets on complaints!!

He doesn't have to identify the exact people and punish them. He can obviously take measures so that such behaviour is not exhibited by any M&M employee.

If he thinks his Twitter account is just to promote M&M and not receive any feedback, its better he closes the account.

grules · 20th May 2010, 17:06

Folks, I'm impressed. Mahindra group does take suggestions and acknowledge it. Really appreciate their efforts.

Mahindra and Mahindra Rash drivers!! Not so pleasant-mahindra.jpg

raj_5004 · 20th May 2010, 18:24

thats a good sign! and frankly unexpected.

GTO · 25th May 2010, 15:57

Hello,

A representative of the said dealer has dropped the following email:

Quote:

Hi,

I wanted to quote as i was going through this thread of bad M&M drivers and I work for the M&M dealership. I understand it could be one of the sales consultants who would have taken the car for a test drive and behaved badly. Shall try to find who the guys were and possibly escalate the issue to be resolved.

With regards,
Satish.M

aman9393 · 25th May 2010, 16:07

Quote:

Originally Posted by GTO

Hello,

A representative of the said dealer has dropped the following email:

I am damn impressed!
Good that they are not taking this incident light handedly.

raj_5004 · 25th May 2010, 17:06

again impressed! all this is very expected of mahindra!

rg_chn · 25th May 2010, 17:20

Impressive stuff from Mahindra's side.
@ GTO - did he mention which dealership?

OT - Skoda corporate should learn from M&M!

benzinblut · 25th May 2010, 17:20

Mahindra has indeed changed a lot. I have worked for Mahindra Automotive Sector for a year after my graduation. I can see that their attitude has changed drastically in 7years. But they still have a long way to go.

Over the years they have been desprately trying to establish their brand (which originally was 'doodachi gaadi'). Thats what happens when you try to move up the ladder (unlike VW that brought in Passat first to get the luxury brand image and then subsequenty the polo). All the best to Mahindra for it!

Quote:

Originally Posted by rg_chn

OT - Skoda corporate should learn from M&M!

On a lighter note: Skoda would have been busy trying to contact CaptainSlow to take back his complain.

20th May 2010, 17:06	#17
grules BHPian Join Date: Sep 2009 Location: Chennai Posts: 174 Thanked: 7 Times	Folks, I'm impressed. Mahindra group does take suggestions and acknowledge it. Really appreciate their efforts.
	() Thanks

20th May 2010, 18:24	#18
raj_5004 Senior - BHPian Join Date: Jan 2008 Location: Dubai/Mumbai Posts: 5,238 Thanked: 3,139 Times	thats a good sign! and frankly unexpected.
	() Thanks

25th May 2010, 17:06	#21
raj_5004 Senior - BHPian Join Date: Jan 2008 Location: Dubai/Mumbai Posts: 5,238 Thanked: 3,139 Times	again impressed! all this is very expected of mahindra!
	() Thanks

25th May 2010, 17:20	#22
rg_chn BHPian Join Date: Oct 2008 Location: K.S.A Posts: 343 Thanked: 3 Times	Impressive stuff from Mahindra's side. @ GTO - did he mention which dealership? OT - Skoda corporate should learn from M&M!
	() Thanks