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Originally Posted by bikerzindia the bike was then towed from Kwang Pui Mizoram to Silchar (Assam) to the KTM/Kawasaki Service Center. The technician there Mr. Hifzul had a check on the clutch assembly and told me that the clutch assembly had got fried as there was no proper supply of oil to the clutch assembly |
The Versys has a wet clutch which means the clutch housing sits partly submerged in a pool of oil. When the engine is running this oil circulates around the engine and the clutch housing dips partly into this circulating oil, and oil is splashed onto the housing and in between the clutch plates. It also lubricates the bearing on which the clutch housing sits.
I seems like the clutch housing which rotates along with the engine itself jammed, causing a sudden wheel-lock and throwing you off the bike.
If the clutch failed due to oil starvation, then you can be pretty sure there are other issues waiting to surface. There could be damage to cranks/cylinders/valves/cams/gearbox etc. Do you know how much oil was remaining when the oil was drained at 9200 km? I doubt if this was measured but a conscientious technician would take this into account.
Kawasaki may recommend an oil change after every 12000 km and presumably your oil was first changed at ~1000 km which makes the oil about 8200 km old. It is perfectly fine to follow manufacturer recommended oil change intervals and 8200 is a lot less than the recommended 12000 km.
Having said that, prescribed service intervals are there for a reason. Sure, the oil would not have been changed during the 6000 km service (unless you specifically asked for and paid for it). But the oil levels would have been
checked and topped up. In addition, other mechanical problems may have been identified. Riding around at high(way) speeds for long periods of time over long distances with what seems to be a low oil level could very well be the reason for the damage.
This is particularly true since your tour plan called for riding exceptionally long distances compared to any other typical owner. The kilometers build up rapidly. You must plan for and ensure services are done in time or ahead of time. So what if it was a holiday and the service center was shut? Wait another day and get the job done before you go further.
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Originally Posted by bikerzindia After purchasing the Versys supposedly a tourer , I started my All Indian State Capitals and Union Territories tour on 11 Sep 2016. |
What do you mean supposedly a tourer? It is used as a tourer by a lot of folks. But then you could tour on a Hero CD100 and still go to all the places you went to and call it a tourer as well.
It may be sold as a 'tourer' but that doesn't absolve you of the responsibility of getting the service done within the recommended interval. It certainly doesn't mean you can skip the recommended service interval by over 50% of the prescribed distance. It doesn't absolve you of the responsibility of getting the bike serviced in time as recommended. Consider yourself lucky that Kawasaki is honoring the warranty despite you violating the terms of the warranty.
Also, when your vehicle has a serious issue, you need to follow up regularly, make visits and check on progress. If you drop the bike off and expect work to be done in the overloaded KTM+Kawasaki service centers with overworked, mechanics who are expected to work on KTMs and Kawasakis simultaneously with most parts not being available most of the time?
By the time the parts arrive the motorcycle will be mostly forgotten and the pressures of day-to-day work and targets will put your bike under a sheet of dust. It ain't gonna happen unless the Service Manager or Technician is well known to you or is escalated. I'm not saying this is right, but sadly it is reality.
Also, if the engine oil was in fact low there could have been a seizure within the cylinder that could also cause a wheel-lock. Have your bike checked for this as well.
I'm sorry if my words sound harsh. I have tried to be matter of fact given the information you presented. I do hope your problems are resolved early and wish you many kilometers and years of pleasure astride your Versys.