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Originally Posted by GTO At the moment, and as a new entrant, Nissan should be focused on building the brand. Keeping their 25 lakh rupee customers happy ought to be topmost on the priority list.
As the same issues were recurring, it's obvious that the service station has indulged in "quick fixes". I'm surprised though that the owner / his family drove the car for 4.xx years with the same issues BTW.
A clutch going at 50K is not uncommon if the driver has been "riding the clutch" pedal. While a well-driven car can see 1.0 lakh kms on the stock clutch, some poorly driven examples require a replacement even at 25,000 clicks.
I think, at this stage, what is required more than ever is an expert diagnosis. I don't think the Nissan dealership is capable of the same. Would suggest getting an opinion from a good independent garage or a knowledgeable mechanic to nail down on the real problem.
Also, bring this to Nissan India's notice. If the air-con problem was there from the time of the warranty period, they should & must replace the defective parts free of cost to the owner. |
I think, at this stage, what is required more than ever is an expert diagnosis. I don't think the Nissan dealership is capable of the same. Would suggest getting an opinion from a good independent garage or a knowledgeable mechanic to nail down on the real problem. ---> When I talked with him, I told him, just remove the Clutch,Pressure plate,release bearing,flywheel and send it to me, I will get it checked from Abhijit as well as 'Kwik Kut'
A brief info about 'Kwik Kut' -
This is a machining shop started by a guy who is a pilot by profession but machining is his hobby. Has imported brilliant machines like Van Norman, Rottler from the US which as far as I know no one has in Pune or for that matter even in Mumbai.
This shop specializes in brake disc skimming/cutting (both surfaces simultaneously unlike individual surfaces on lathes) Flywheel facing, Valve grinding,Head facing,Valve seat cutting,refitting,guide replacement and so on.
They have recently acquired a engine boring machine so that they can undertake boring/honing jobs and plans are to start turbo refurbishing.
This venture started as a hobby but it is safe to say that now it literally dominates the scene in Pune. Almost all dealerships send heads here. I have regularly seen heads from Chevy,Skoda,Maruti,Marine engines,Mercedes,Hyundai and some times even engines from vintage cars like Rolls Royce, Triumph bikes and what not.
The owner has now become a very good acquaintance and I can vouch for their work because I have seen myself and they have worked on my Lancer's head too.
Please note: I am not marketing for Kwik Kut, I am merely trying to inform fellow members about such a facility being available. I am NOT commercially linked to them. Therefore the above mentioned info should not be mistaken as marketing ploy.
Therefore the idea was to get these parts here and inspect them and figure out whether they could be repaired (Read: Flywheel facing would work or replacement is imminent) and huge expenditure could be averted.
This would involve a cost of few thousands for shipping and machining if possible but it would be still worth it because the dealership told him that not only would the clutch,pressure plate and release bearing would have to be changed but it would require flywheel replacement too.
After inquiring with the local dealership in Pune, we got a quote of 85k odd for the flywheel, 25-30k for clutch set and 5-6k labour.
Inquiring in the open market (from regular trusted suppliers) we found out that the entire set including flywheel would cost 75k.
When he asked the dealership to remove the parts and hand it over to him, they told him labour charges would be 15-20k!
I informed him about all the findings and options but he seemed reluctant and said why should I if the dealership is reluctant to fix it, had it been my fault, I would have taken all these efforts but why should I in this case.