[nitinbose]

Originally Posted by Kanboy

this is all i could manage to get/

I still have a strong feeling its due to the poor fuel quality and the fuel filter or lines probably have become clogged. Did the car get into limp mode?

The other possibility is that air had got trapped in the fuel filter.

P1065 is the problem location; the actual fault code is a four digit number

Please try to obtain the complete list of error codes and you may get their descriptions here: http://mechanicalee.blogspot.in/2013...es-engine.html

So your error description would be: "Air in fuel system, fuel system leak, fuel lift pump, fuel bypass valve, fuel pressure control valve, high pressure fuel pump"

[Kanboy]

I have just been informed by the dealership that the Corporate Engineer visited my car yesterday and has asked to replace the entire fuel system of the car...now waiting for it to arrive while will take another week. Now I have another dilemma will I need to pay for it? Because my gas station holds regular quality check (once a day) which we need to submit to Hindustan Petroleum and we have proof of it and as well I don't refill from any other gas station..very confused

[VeyronSuperSprt]

Originally Posted by Kanboy

Now coming to the point, my car is at this moment with Viraj automobile in Noida for Repair under warranty as recently, my car has been having issues with the Engine check light coming on after some interval on the 20th of December. I took the car for a checkup and learned that the diagnostics found fault with the common rail and as the car is still under warranty, it was ordered from the company, as its not a fast moving part and is not stocked by the dealership. My car was checked in for repairs/replacement on the 29th of December 2013.

After a few days, I got a call from the service manager that the problem still existed after changing the Common Rail, and now the diagnostics computer had found another error and the car is still not in working condition. On further prodding, I found that the High Pressure Pump was faulty and needed to be replaced and an order was again placed with VW immediately.

On the 12th of January 2014, the High Pressure Pump arrived and was duly replaced with much care and observation. After installation, the car was taken for a long test drive by the dealership on my authorization. On the return of the vehicle, it was observed that the Engine Check Light had switched on again. The vehicle was again checked with the diagnostics computer which then stated the entire fuel system was to be checked and cleaned.

I gave my authorization again to the dealership to empty my fuel tank and replace the diesel with newly bought one, after cleaning the fuel tank and the entire fuel line. The car was again taken for a test drive and the error still remained. Now my grievance is not with the dealership, but the company Volkswagen. This is the second time a part of my VW Jetta has given up under warranty, first being the AC Compressor/ Condenser in early June 2013. My curiosity has turned into dismay and disgust as I have never faced parts failure in any of my private vehicles till date.

Icing over the cake is no Corporate Engineer is looking into my problem when the agency itself cannot rectify it. Due to my car being in the dealership for repair since 29th of December 2013, I have to travel in buses and public transport which has caused a lot of inconvenience to me and as well as my family.

I request you if anyone here knows how to get VW corporate to get in touch with me as there is no clarity what the problem with my car is. I have been running from Pillar to Post and maintaining my cool, but the unresponsiveness from VW has enraged me. Am now left with only one option i.e to take Legal action against the company and its representatives. My advice to people who are looking into buying a VW is please DON'T, their cars are marred by technical glitches unheard of in Japanese makes.

It's disheartening to read about your experience. It really spoils the ownership experience when the same problem keeps recurring.I hope your problems are sorted out soon.

On VW: It is not as if VW is not aware of your problem as amy warranty replacement can be done only after authorisation by VW. So they would be aware of the various replacements and the fact that the ASC goofed up several times. But in a false sense of achieving cost reduction, the VW warranty team tries to see if the shortcut will work and they are usually wrong. The usual results of such an exercise is (1) the harassment to the customer and (2) the warranty teams never ever learn

On the problem: The system diagnostics will not show a problem with the common rail. It will only show a fuel supply related problem after which the dealership follows a test plan to isolate the problem. Clearly what has happened is that the dealership has not followed the test plan in the right manner leading to the wrong diagnosis and repeat jobs.

When the dealership removed the common rail they should have analysed what was wrong with it rather than just replacing it because their test results said so. If they had done the analysis, the result (of a correct analysis) would have shown them that replacement of the common rail alone will not solve the issue and there were other areas of work to be done to solve the problem completely. From what you say, unless a overhaul of the fuel lines, tank, HPFP, LPFP, common rail, injectors etc is done (read fuel system), your problem may not be solved.

In future, it may be advisable to (1) fill in fuel only from reputed pumps and (2) not allow the fuel quantity to fall below 1/4 level to prevent a recurrence of this problem. One possible way is to think of 1/4 level as the panic point (read your fuel pump getting overworked/heated, common rail, injectors etc are being damaged) which should rush you to the closest fuel pump so that you pre empt a large service bill.

[Kanboy]

Moderator note: Removing [Font] tags, please avoid copy paste from external font editors like word, also do a Preview before Submitting posts. Thanks.

Hi again guys…thank you for all your support here at the Forum. At last VW had agreed to fix my car under warranty as they had found out that I have posted my problem on this forum and returned the car to me on the 8th of February, but I wanted to report back after driving my car a little bit and confirming that the problem had been fixed and GTO kept sending me Infractions lol (please be a lil lenient am not that poor a writer).

The reason I got the car fixed under warrantee was that I put forward the proof that the diesel refilled in my vehicle was by the same gas station repeatedly since the time I had purchased my car, and they(The Gas Station) were ready to tender an affidavit along with their Fuel Quality Check Results for the assurance of the fuel quality as they have surprise, as well as regular checkups from the Corporate who issue Quality Certification. The Remaining times I have refilled my car in Delhi etc from different gas stations that too being COCO pumps, whose slips I had in my possession.

Now the things that were replaced are: The Fuel High Pressure Pump, Fuel Rail, Fuel Low Pressure Pump and at last the Fuel line…all these things were diagnosed by VAS/VAG to be faulty repeatedly, even after they were replaced.After the Flying Doctor (Company Engineer) doctor checked the car he asked the dealership to change the entire fuel system again, for which i would have to bear the cost. When I went and met the dealership mechanic he informed me that he felt that rather than changing the entire system we should check the injectors as those were the only things that were not touched. So i asked him to go ahead and check them, and the fault was found to be in one of the 4 Injectors, so the dealership ordered 4 injectors and replaced them. If only the diagnostics and the Company Doctor were more precise I guess the company as well as I wouldn’t have gone through the inconvenience.

Further I thank dearly the VW service Centre in Noida VIRAJ Automobiles, and their Service GM Mr. Singh, Mr. Umesh the Mechanic and the Brains, and Mr. Rajnish who diligently followed up with other more highly equipped Dealership around Noida to recheck my problem and confirm it. Guys I thank you again for your support and understanding and a few to even try to figure out a solution to my problem and last not least Thank You VW.

[dark.knight]

Not surprising, the whole VW group have been under fire by owners who unfortunately for VW/Skoda/Audi are all members of Team-BHP. At this rate they need to produce 2 additional fuel pumps for every car manufactured.

It doesn't get any more cliched than this, the check engine light comes on or the electronics go into siezure and the car goes into deep sleep at their garage where depending on your luck they may/may not charge you for the entire fuel assembly. VW, if you're reading this you better change your fuel assembly to suit India as no other manufacturer has had such problems so far. The ad that I saw a week back in the newspaper where your sales guy has his mouth covered by tape with the caption "We let our car speak for itself"?, that quickly becomes a joke if your cars speak this way. Release your sales guys from the scotch tape and let them grovel at the knees of the customers to convince them that such problems will never happen. Just because you are German, you are no BMW to put out such ads. Humility much?

[drmohitg]

Originally Posted by Kanboy;3376452[B

][/b]
The Remaining times I have refilled my car in Delhi etc from different gas stations that too being COCO pumps, whose slips I had in my possession.

This is scary. Makes me wonder if we should all start preserving every fuel slip for the entire ownership of these European cars in order to counter there usual nonsense of bad fuel.

Now the things that were replaced are: The Fuel High Pressure Pump, Fuel Rail, Fuel Low Pressure Pump and at last the Fuel line…all these things were diagnosed by VAS/VAG to be faulty repeatedly, even after they were replaced.After the Flying Doctor (Company Engineer) doctor checked the car he asked the dealership to change the entire fuel system again, for which i would have to bear the cost.

So the first time they replaced it under warranty and when it still showed errors, the engineer recommended to change it again but this at your cost?
How did he expect to explain that to the customer? Didn't understand this part.

In a lot of cases regarding VW and Skoda cars, I have always noticed that most of the times the faulty part in the end is a minor one but they go on just replacing everything without actually going ahead and checking things systematically. Too much reliance on these error codes. Perhaps if the staff started applying more thought to the issues that crop up then the cost of servicing can be reduced for both the customer and the company.

[Kanboy]

Originally Posted by drmohitg

This is scary. Makes me wonder if we should all start preserving every fuel slip for the entire ownership of these European cars in order to counter there usual nonsense of bad fuel.

BUD you should preserve fuel slips for you fuel refills for all vehicles as it helps out to make a stand when you are in trouble, as everyone in the forum at first thought I was a careless owner, which has never been the case.

Originally Posted by drmohitg

So the first time they replaced it under warranty and when it still showed errors, the engineer recommended to change it again but this at your cost?
How did he expect to explain that to the customer? Didn't understand this part.

Yes mohit he wanted to replace them again as he thought the parts would been effected again due to bad fuel without realising I had got the fuel replaced the very first time they felt that the fuel may have been the issue.

To all VW and Skoda owners please know your rights and don't get taken for a ride, our German cars are marred with glitches, study the forums if its a regular problem faced by other customers cite them to the company and DON'T PAY. While at the agency I got to know 3 claims during the same period and same as my problem had been rejected due to poor fuel quality.

[rahulv]

well, i am not the lucky one. paid 2+ lakh yesterday for same thing.

i did not had receipts and i did fill the fuel at a unknown place on highway. the entire system blowing up with water is kind of strange and unexpected.

If i had known about this, i would have not bough the Jetta or any other VW.

do XUV, Innova, fortuner etc also run into this kind of issue or it is just Germans?

[blitzkrieg]

rahulv - which year model is your Jetta?

I'm considering buying a used Jetta. Bit weary about these issues I've been reading.

Is it limited to a specific year/variant? Or is this a VW issue in general?

[Kanboy]

Originally Posted by blitzkrieg

rahulv - which year model is your Jetta?

I'm considering buying a used Jetta. Bit weary about these issues I've been reading.

Is it limited to a specific year/variant? Or is this a VW issue in general?

I would sincerely advice you to look into an used corolla.

[blitzkrieg]

Originally Posted by Kanboy

I would sincerely advice you to look into an used corolla.

Thanks for your cautious advice. I can see from your experience VW have been quite the bane.

But my question still stands, I'm trying to determine if these are issues faced by a certain generation of Jetta's or is buying any Jetta similar to Russian Roulette?

[Kanboy]

Originally Posted by blitzkrieg

Thanks for your cautious advice. I can see from your experience VW have been quite the bane.

But my question still stands, I'm trying to determine if these are issues faced by a certain generation of Jetta's or is buying any Jetta similar to Russian Roulette?

For me this has been an one off event, which took place when my car had been driven approx 90k kms and re-occurred last year itself having been driven 225k kms, but this time around I mixed an injector cleaner into my full tank of diesel and drove it good 600kms with a heavy foot and it was back being as good as new by the way I still own it and have driven 250k kms till date. Though there have been people who have had this problem in the mk6 too..so basically its similar to Russian Roulette and also dont forget the ac compressor which in my case needs its 3rd replacement next summer, as the ac clutch would only engage in higher rpms last summer. But man I still love this car as its one of the best drives out there.

[R2D2]

Originally Posted by blitzkrieg

...similar to Russian Roulette?

Buying a modern European car >8-10 years old is very much like that. Euros age quickly. You want a car that lasts longer with less hassles then go in for a Jap or even a Korean vehicle. They come without many of the gimmicks and of course the power and handling. It's a compromise that you need to decide on.

[blitzkrieg]

Originally Posted by R2D2

Buying a modern European car >8-10 years old is very much like that. Euros age quickly. You want a car that lasts longer with less hassles then go in for a Jap or even a Korean vehicle. They come without many of the gimmicks and of course the power and handling. It's a compromise that you need to decide on.

This is helpful, thanks! It's the timeless toss up between head and heart.

Originally Posted by Kanboy

But man I still love this car as its one of the best drives out there.

And this definitely brings back the temptation.

I suppose practically I will need to consider a younger model. Ideally 2014 or earlier. That, I expect, would allow for at least a few years of reliable running.

[R2D2]

Originally Posted by blitzkrieg

I suppose practically I will need to consider a younger model. Ideally 2014 or earlier. That, I expect, would allow for at least a few years of reliable running.

Not sure where you live but if you are aiming for a diesel do consider that the Govt MAY introduce vehicle scrapping laws in other Tier 1 metros in line with what's been done in New Delhi. Proceed with a bit of caution.