[steadfast]

Parallelly can you also deep dive into the history of this car using the VIN to check if you received an accident damaged car turned into a new one?

Some areas could be -
Manufacturing date, left from the plant, received at the showroom, sold to you, PDI details. These points are just at the top of my mind. You can jot down more such metrics.

[Sm00]

Originally Posted by SS-Traveller

This is the crucial bit. It would be good if you insist that they change the struts in front of you and check.

The link says "Access denied", so I cannot listen to the sound. Need another link.

Since I note your location to be Delhi, the best alternative I can offer you is to PM me, and I can personally try to diagnose the issue.

Edit: Could access the sound file. Sounds metallic, much like ungreased springs or cracked metal.

Thank you sir ,
Simply by looking under the car , I can see 3-4 lines of rusting (dark coloured) under the car which is even visible over the anti-rust coating suggesting that the rust may be deep.
I also feel that it is some metal cracked.

Originally Posted by steadfast

Parallely can you also deep dive the history of this car using the VIN number to check if you received an accident damaged car turned into a new one.

Some areas could be -
Manufacturing date, left from plant, received at showroom, sold to you, PDI details. These points are just top of my mind you can jolt down more such metrics.

Thank you for the reply ,
The car had been manufactued in october 2020 ,
Purchased and got delivery of the car on 20 th November 2020. Some stickers with part numbers and date of manufacture and date of installation suggest that the parts had been manufactured in September 2020 and and installed in October 2020.
How to check accident status?

[AirbusCapt]

Originally Posted by AirbusCapt

Areas to look for:
Both side bonnet hinges
All four corner suspension springs
All door hinges

For point 1) you can try pressing hard on the area where the bonnet hinges are, if you hear a slight squeal/squeak every time you press, it's time to realign and lubricate the hinge

Ok heard your sound file, the reason for this creak and khat sound is a misaligned bonnet. Confirm if you are hearing it as if it comes somewhere from the A pillar/dashboard area? Do you get it when you cross a speedbreaker at a slant?

I had the same sound coming from my brand new Hexa, it drove me nuts, until I carried out a step by step diagonasis and identified the culprit to be a misaligned bonnet. The clamshell hood of the Hexa is supported on two rubber gourmets which can be twisted in and out to maintain a level. Just increasing the height of the gourmet (screwing out), eliminated the sound for good.

Please note: even a tiny gap between the left and right hinge height will cause this odd creaking sound. I'm sure the Hector too has a similar kind of mechanism to balance the hood. If you share pictures I can guide you.

[rahul_kej]

I would get this kind of noise in my new xuv 5OO during first year of its usage. The sound was kinda similar to your hector and would occur while braking, uneven roads and bad roads, it would occur as if it is from behind the dashboard. After getting the suspension and bushes checked nothing was found.

Finally they told me that dash board has to be removed to check the creaking noise. I was not very keen of getting the dash removed of a new car and miss it's factory fit and finish. Decided to live with it but luckily that noise went away completely on it's own and didn't reoccur yet. "fingers crossed". My car is going to complete 7 years in couple of months.

[adi58]

This is for sure chassis pillar noise. Probably the welding not done properly at the factory. QC problems.

[saisree]

Did you get your brake and clutch pedal springs in the footwell lubricated? It gives the same sound when they are dry and dusty. Ask them to spray some WD40 and lubricate it. Sometimes issues can be very simple and we are looking at some major parts.

[kadanaJ]

Originally Posted by kushagra452

Sir, a humble request. Please do not get irked up because of some minor rattling and creaking noises. These will invariably come in any Indian car because of the condition of the roads. It will be futile to spend so much time and energy in rectifying these sounds, since they'll invariably come back. I have learned to live with these minor niggles and sounds for a complete peace of mind.

Strongly disagree.

My 15 year old Honda City which has run 70,000km+ is rattle free. A few minor rattles had cropped up on occasion, but were easily rectified and never came back.

My Corolla Altis which has run over 100,000km is completely rattle free, and that car has been used quite roughly.

A close friend of mine has a 4 year old S-Cross run over 40,000km. The only rattles are from the rear parcel shelf (which I'm sure he could find a solution for if it bothers him enough).

The only cars in which I have heard excessive rattling are budget hatchbacks and older Tata vehicles. At ₹15 lakh+, an MG Hector is not a budget car, and good quality fit and finish is to be expected.

[Sm00]

Originally Posted by SS-Traveller

This is the crucial bit. It would be good if you insist that they change the struts in front of you and check.

The link says "Access denied", so I cannot listen to the sound. Need another link.

Since I note your location to be Delhi, the best alternative I can offer you is to PM me, and I can personally try to diagnose the issue.

Edit: Could access the sound file. Sounds metallic, much like ungreased springs or cracked metal.

Sir , noticed that the sound has started coming even when the steering wheel is turned to either side on standstill , the intensity and frequency is less though.
Telephonically , they say that it is something behind the dashboard and is minor , I feel that its a littler farther and below the driver footwell area.
Some spots of rusting are visible just by getting below the car . Some pics attached as an example

Originally Posted by kadanaJ

Strongly disagree.

My 15 year old Honda City which has run 70,000km+ is rattle free. A few minor rattles had cropped up on occasion, but were easily rectified and never came back.

My Corolla Altis which has run over 100,000km is completely rattle free, and that car has been used quite roughly.

A close friend of mine has a 4 year old S-Cross run over 40,000km. The only rattles are from the rear parcel shelf (which I'm sure he could find a solution for if it bothers him enough).

The only cars in which I have heard excessive rattling are budget hatchbacks and older Tata vehicles. At ₹15 lakh+, an MG Hector is not a budget car, and good quality fit and finish is to be expected.

Yes sir , absolutely it is abnoxious that such an expensive car has these defects and they are still trying to justify that these are minor faults , which they even can't diagnose .
This is the 5 th so called "minor fault" that I have faced with this vehicle in a span of 5 months.

Originally Posted by saisree

Did you get your brake and clutch pedal springs in the footwell lubricated? It gives the same sound when they are dry and dusty. Ask them to spray some WD40 and lubricate it. Sometimes issues can be very simple and we are looking at some major parts.

They did it twice , the sound returned the next day both the times . Sound also comes even when turning the steering to either side , also when car is allowed to roll from a slope with steering turned to either side without pressing any pedal indicating most probably to some chasis mount problem or a cracked chasis frame.