Noisy Swift Diesel

kuttapan · 19th June 2008, 21:59

If you request them specifically, they will. In my case, I asked them to change it at 15k, they said, not necessary sir, we will clean it for you. As it was going to be changed anyway at 20k, cleaning made sense.

Jaggu · 19th June 2008, 22:35

Have seen RNS motors clean it without any specific requests. Reg manual i will check and let you know if a dot or c is mentioned against airfilter in the service table.

gemithomas · 7th July 2008, 08:20

what are the updates? Is it solved.

headers · 7th July 2008, 08:32

yeah, eagerly following this thread to know the life of the Swift D. An awesome car!

rajatsingh78 · 10th July 2008, 01:30

Hi Guys,

I contacted the service center, again was given a lame excuse that things will be fine in sometime, I dropped an email to Maruti Suzuki, the next day service center's customer care manager called up saying that he knows my car steers to the left and he will get it fixed, I got more irate because this again was a historical problem which is still there after many complains, since its not bothering too much I put it on back-burner, I explained the "noisy" issue, he informed me that the engineer from Maruti will be available on a specific date, he also said to that I should not fill the feedback form that I might receive from Maruti before this is sorted out, unfortunately I was out of town but asked the customer care manager to let me know when he visits next, its been about 10 days and I havent heard from them, however their stupid customer care execs keep calling every other day saying, "Sir we are calling from Rohan Motors, aapki Swift kaisi chal rahee hai?"

, I have to control my anger because 99% of the times its a female exec, now I am thinking what should I do -

1- Drop the feedback form with the worst comments
2- Contact someone in Maruti internally (I have a family friend at the level of VP in Maruti HR) and try to get the vehicle fixed
3- Visit the service center and explain everything again

Cheers,
Rajat

gemithomas · 10th July 2008, 09:11

I guess you should shoot an update mail. This is turning out to be just like a FIAT ***. Hope its not the FIAT engine working out here

They wont take you seriously untill they know that you wont give up that easily. SHoot a mail and make a few calls to the top guys.

PS. ANd the Female execs are "FEMALES" just to make people like you contol your anger

They are just the dealers front desk. Forget the Gender issues. Give them what they deserve.

kuttapan · 11th July 2008, 00:49

I used to be pestered by similiar female executives, who were so dumb, they wouldn't understand anything I told them, would cal up everyday to know if I had got a feedback form from Maruti. Fortunately for them, I had shifted houses and Maruti had only my old address.

rajatsingh78 · 11th July 2008, 01:46

Quote:

Originally Posted by kuttapan

I used to be pestered by similiar female executives, who were so dumb, they wouldn't understand anything I told them, would cal up everyday to know if I had got a feedback form from Maruti. Fortunately for them, I had shifted houses and Maruti had only my old address.

I shifted as well but I made sure that my address is updated, reason being that the feedback form is the only threat or weapon that makes the A.S.S people shiver with fear, else they all are great thugs

shreyas99 · 11th July 2008, 17:44

Two of my friends purchased Swift VDI at the same time, after couple of weeks one had more noise from the engine. When taken to maruti A.S.S they said "This much sound in a Diesel vehicle is Normal sir".

Later we managed to take both the car's in and had them see the difference. A.S.S agreed to take it in for a repair. They have managed to get the sound to reduce by 30% easily.

19th June 2008, 21:59	#31
kuttapan Senior - BHPian Join Date: May 2007 Location: Melbourne Posts: 1,155 Thanked: 22 Times View My Garage	If you request them specifically, they will. In my case, I asked them to change it at 15k, they said, not necessary sir, we will clean it for you. As it was going to be changed anyway at 20k, cleaning made sense.
	() Thanks

19th June 2008, 22:35	#32
Jaggu Team-BHP Support Join Date: May 2004 Location: Bangalore Posts: 20,215 Thanked: 15,907 Times	Have seen RNS motors clean it without any specific requests. Reg manual i will check and let you know if a dot or c is mentioned against airfilter in the service table.
	() Thanks

7th July 2008, 08:20	#33
gemithomas Senior - BHPian Join Date: Jan 2007 Location: Trivandrum Posts: 2,366 Thanked: 143 Times View My Garage	what are the updates? Is it solved.
	() Thanks

7th July 2008, 08:32	#34
headers Senior - BHPian Join Date: May 2006 Location: Greater Chennai Posts: 4,667 Thanked: 559 Times	yeah, eagerly following this thread to know the life of the Swift D. An awesome car!
	() Thanks

10th July 2008, 01:30	#35
rajatsingh78 BHPian Join Date: Mar 2007 Location: Agra/Ghaziabad Posts: 291 Thanked: 29 Times	Hi Guys, I contacted the service center, again was given a lame excuse that things will be fine in sometime, I dropped an email to Maruti Suzuki, the next day service center's customer care manager called up saying that he knows my car steers to the left and he will get it fixed, I got more irate because this again was a historical problem which is still there after many complains, since its not bothering too much I put it on back-burner, I explained the "noisy" issue, he informed me that the engineer from Maruti will be available on a specific date, he also said to that I should not fill the feedback form that I might receive from Maruti before this is sorted out, unfortunately I was out of town but asked the customer care manager to let me know when he visits next, its been about 10 days and I havent heard from them, however their stupid customer care execs keep calling every other day saying, "Sir we are calling from Rohan Motors, aapki Swift kaisi chal rahee hai?", I have to control my anger because 99% of the times its a female exec, now I am thinking what should I do - 1- Drop the feedback form with the worst comments 2- Contact someone in Maruti internally (I have a family friend at the level of VP in Maruti HR) and try to get the vehicle fixed 3- Visit the service center and explain everything again Cheers, Rajat
	() Thanks

10th July 2008, 09:11	#36
gemithomas Senior - BHPian Join Date: Jan 2007 Location: Trivandrum Posts: 2,366 Thanked: 143 Times View My Garage	I guess you should shoot an update mail. This is turning out to be just like a FIAT ***. Hope its not the FIAT engine working out here They wont take you seriously untill they know that you wont give up that easily. SHoot a mail and make a few calls to the top guys. PS. ANd the Female execs are "FEMALES" just to make people like you contol your anger They are just the dealers front desk. Forget the Gender issues. Give them what they deserve.
	() Thanks

11th July 2008, 00:49	#37
kuttapan Senior - BHPian Join Date: May 2007 Location: Melbourne Posts: 1,155 Thanked: 22 Times View My Garage	I used to be pestered by similiar female executives, who were so dumb, they wouldn't understand anything I told them, would cal up everyday to know if I had got a feedback form from Maruti. Fortunately for them, I had shifted houses and Maruti had only my old address.
	() Thanks

11th July 2008, 17:44	#39
shreyas99 BHPian Join Date: May 2008 Location: Bangalore Posts: 42 Thanked: 23 Times View My Garage	Two of my friends purchased Swift VDI at the same time, after couple of weeks one had more noise from the engine. When taken to maruti A.S.S they said "This much sound in a Diesel vehicle is Normal sir". Later we managed to take both the car's in and had them see the difference. A.S.S agreed to take it in for a repair. They have managed to get the sound to reduce by 30% easily.
	() Thanks