Hi all, I am new to team bhp & writing this post with reference to my Tata Safari Dicor 2.2 EX that has been given for addressing the following problems:
a) Heavy knocking of engine with a Krrrr….noise whilst you accelerate in any gear had been observed just a day prior to the car being handed over to the service centre.
b) Sometimes during starting the glow plug, sedimenter indicator & the service lamp (all 3 yellow lamps) don’t come on except all other indicators (in red). The engine cranks but doesn’t fire. After several attempts of re-inserting the ignition key, the yellow indicators come back to life by default, and the engine starts.
c) On the highway at a speed of about 100 -110 km/h the engine suddenly dies down while in motion, the dashboard lamps come on as in pre - ignition position but the engine stops firing. Not only is this extremely dangerous for my family (with a baby on board) but I have to maneuver the car with clutch pressed and roll it within the same motion to the side of the road. Post this the car cranks but refuses to start. The service lamp then glows for about 3 secs and then after the next several attempts to restart everything is normal.
d) The engine is losing power absolutely above 3100 rpm something which has been brought to my notice by the service engineer himself post the car being handed over to the service center. The car loses entire pick up beyond this point of RPM.
e) The temperature gauge operates alongwith the acceleration. On removal of the foot from the gas pedal the temperature needle also goes down and when you accelerate, it reaches half (between Cold & Hot)
f) Had already reported a water leakage problem on the 2nd day of delivery of vehicle from the showroom which was rectified by the service advisor, cause being the a/c pipe which had not been fixed whilst the delivery. But now there is again a leak at the front passenger foot area and the carpet is completely soaked in water (problem has been routed through your online portal as well)
e) The rear de-froster as well as the defrosters in the ORVM (as mentioned in your manual) are not functioning effectively
The vehicle has been handed over to the service center for the above issues to be resolved on the 17th of July 2010 and as on date none of the above jobs have been rectified.
The laptop connected to the ECU on the very first day has
not shown any error codes (till date) whatsoever due to which it is increasingly difficult to trace the actual problem.
In the meanwhile the vehicle had also been sent to
Delphi once & once when their team came down to the workshop itself to check the fuel injection systems as well as the rail pressure but they have confirmed there are no anomalies based on the fuel injection system.
Under these circumstances, neither the Service center nor the TML service engineer has been able to give me a confirmed date on which I can hope to get my car back in working condition.
It has almost been about 15days and still more days to go with no assurity or way forward given. Have been regularly following up with the TML engineer only to be told that the vehicle is in safe hands. Have also mailed the customer care and they have assured they are working on this.
Request all safari gurus to guide me through this situation
