Concorde Hosur Road T.A.S.S blessings The concord hosur road T.A.S.S is one hell of a place.
After 15k service, the clutch became really hard, before that it was really smooth! I have no clue, but when I complained, they said that I do not know how to use the clutch. Well, not that I am novice since I have been driving for quite some time (16 yrs till then), I tried to fight but in vain. Finally we drove the truck in the same condition and at 28k, got it overhauled. At the time of the delivery, I showed them an issue where when in idle, there was some sound coming which would vanish with the clutch being pressed. Those guys said it is nothing and after a Rajasthan trip (7k), the sound increased. They still didn't acknowledge the issue, but after a few more drives on the highway (I seldom drive the beast in the city), the sound increased even more. It'd happen only in the idle condition, but with clutch pressed, it didn't.
With a few rounds of net searching, I found out that it was a release bearing issue which when told was acknowledged and changed under extended warranty at 42k.
I went to chennai the next day (2 weeks back) and observed that the clutch was hardening after a couple of hrs of drive. I told them the same and when I came back they took the truck again (in the space of 2 days) and said that Master/Slave cylinder had to be changed. They changed it after which I went to cochin last week.
When in cochin, i heard a strange sound from the rear differential (at least thats what I thought) when the car was taking off in the first gear. It'd go off smoothly after that. Now I find that there's a problem with the LSD and it is getting changed under warranty. Some idiot actually drove in 4H from the service station to my place which is close to 25kms.
Now I think that the guys in concorde, messed it up big time during a clutch over haul and I have to bear the brunt of using all those components in my extended warranty.
In the last 30 days, the truck was in the garage for 12 days, including today 13. I hope that this is going to end here.
My question is if because of the T.A.S.S all this happened, why should I use my extended warranty? Also, when doing a clutch over haul, don't they change the release bearing/master-slave cylinder/clutch plates together?
My AC issue is still pending where the blower doesn't work. I told them the same but for some reason they didn't take it on the face value and changed the entire components of the AC unit in warranty but for the motor. Now there's a problem with the roof-AC as well (which was non-existent)!!!! They are going to replace it now it seems. This looks to be like an insane never ending trip!! What am I supposed to do?
Tejas
PS: I'd warn you guys about these concorde hosur road chaps. There workmanship is really pathetic (at least w.r.t me). Please stay away if possible. Will head to KHT is what I think now. |