Front Glass broken.What to do now?

theMAG · 5th January 2009, 00:08

Such a large damage should not be attempted to get repaired - in the interests of safety/visibility - especially for the front windscreen. Still, go to Windshield Experts for a new windshield. They're top notch, and as with every other accessory (while a windshield is not an accessory), WE offers at cheaper rates than buying from OEM.

BenjiRoss · 5th January 2009, 08:40

Yes, insurance will cover it.
My dad had the same thing happen to his Maruti800 and it was covered (except for some misc charges that were 500 odd rs I guess)
Calculate and see how much you end up paying versus the No Claim Bonus if you have had no other repairs on your car so far and decide which works out cheaper
Go for an authorised service center windshield or Windshield Experts - DO NOT COMPROMISE on quality of the glass for the sake of a few rupees.
Do keep us updated and post pics and costs after repairs.

ramki067 · 5th January 2009, 11:53

Hi all,
Enquired at both the places. M.A.S.S (Kalyani Motors,Mysore Road) said it would cost about 6.5K for all.Where i need to pay around 1.5K for sealant, moulding. Windshield experts(Rajajinagar branch near ESI hospital power house) said it would cost within 6K where i need to pay around Rs.850 for sealant, moulding and some black strip.

One more info. M.A.S.S would provide saint-gobain glass they said its MGP and WE said they would provide Asahi glass.

What do you suggest guys?

Thanks,
Ramki.

benbsb29 · 5th January 2009, 11:57

Ramki, i suggest you stick with WE. Asahi glass isnt bad, i believe. Following the installation, make sure there is no wind noise which can be heard when driving. It indicates a poor job with the installation.

neofromcapone · 5th January 2009, 12:08

Would suggest Windshield experts, as Asahi glass is used by the auto makers, Automotive glass manufacturers: automotive glass manufacturers India,glass manufacturers - AIS. for 1150/- not much of a difference.
Saint Gobain or Asahi, like choosing between Pepsi or Coke. as per the Asahi website MUL is their client so their product should also be MGP.
If I were M.A.S.S I would be thinking here is someone without a choice he has to fix the glass, how do I make the max money out of him. And I would be right. But now you have an option WE, I have done my glass from them about a year ago, no problem till date and most important, I see no difference in the earlier company fitted or WE fitted. Just like evry business is right in trying to make more money, every consumer is right in getting the best deal. If you like coke and have to 1150+ over pepsi, both are going to serve the same purpose.

anandtheleo · 5th January 2009, 15:12

Had a similar experience, see this thread:

http://www.team-bhp.com/forum/techni...i10+windshield

Would recommend W.E for this. You can get to look at the job being done to your satisfaction and also claim insurance with them, they have a point-man for taking care of insurance claims. For me it worked out a lot less than ***.

WanderNomad · 6th January 2009, 00:37

Go with the choice of everyone, WE.

ramki067 · 6th January 2009, 08:50

Hi everyone,
Thanks for all the info. Yesterday evening when i called WE they said National Insurance which Maruti has been tied with has not been listed with WE. Thereby, WE said that i need to pay the total amount of 5.8K and in a week they shall provide me a check of the amount from the insurance company! Is this trustable and go with WE? Please advice.

Thanks,
Ramki.

neofromcapone · 6th January 2009, 08:59

In case of a non cashless the refund is done by the insurance company, just like in the good ole days, when there were not innovative and customer oriented companies like W.E. to take care of all the hassle. Most of the private insurance company they forge tie ups as they understand the need to be customer friendly. Get the glass repaired, the rest are trifles.

ramki067 · 12th January 2009, 12:19

Hi all,
Gave my baby today to Kalyani Motors. Total estimated costs comes to around 8-9K! Not only the Windshield but also the plastic below it needs to be replaced. So i need to pay around 2.5K. Is this OK?
Also i asked about claiming insurance for my back door which is dented (hugely!). They say that i can claim in a week after this process is over. They said I can claim the insurance the second time also but the premium for next year will not increase as of which i paid for this year. Is it true? How many times i can claim insurance like this? I paid around 9K as insurance when i purchased the car and this is my next year and i paid 6.5K (i hadn't claimed any insurance in the first year). Please advice.

thanks,
Ramki.

Eddy · 12th January 2009, 12:34

8-9k and 2.5 out of your own pocket seems a li'l high. Why don't you call up Windshield Experts and get a second opinion ?

benbsb29 · 12th January 2009, 12:40

Quote:

Originally Posted by ramki067

Hi all,
Gave my baby today to Kalyani Motors. Total estimated costs comes to around 8-9K! Not only the Windshield but also the plastic below it needs to be replaced. So i need to pay around 2.5K. Is this OK?
Also i asked about claiming insurance for my back door which is dented (hugely!).

Whoa! And people here complain Ford is expensive!
I got the windshield on my Ikon replaced for Rs. 7200/- all inclusive. Got it changed at the dealer's itself.

Within 3 weeks, i got the cheque from my insurance company (Bajaj Allianz) for Rs. 6500/-.

As for insurance claims, they entertain only claim at a time. I dont get the logic, but thats how they work.

Switch · 27th March 2014, 22:47

Any idea for the cost of swifts rear glass. Some drunk got in an argument with a friend and busted my glass then ran away. Perks of running a store neighboring a wine shop.

drmohitg · 27th March 2014, 23:35

My Innova's windshield suffered a crack after a stone hit on the road. Sent the car to windshield people and they quoted 11k for it. Got the same glass fixed outside at a FNG (with good reference) for only 4.5k.

Traveller Nayak · 28th March 2014, 00:30

Quote:

Originally Posted by Switch

Any idea for the cost of swifts rear glass. Some drunk got in an argument with a friend and busted my glass then ran away. Perks of running a store neighboring a wine shop.

I had the front windshield replaced for my Ikon in 2012. It cost 6000. My Ikon was 9 years. Give a call to Windshield Expert. They will let you know the price. Depending on how old/new your car is, it will be cheaper to get it done at Windshield Expert. They also help with getting the insurance and the related paper work done.

5th January 2009, 00:08	#16
theMAG Distinguished - BHPian Join Date: May 2006 Location: Avon, CT Posts: 7,196 Thanked: 1,823 Times View My Garage	Such a large damage should not be attempted to get repaired - in the interests of safety/visibility - especially for the front windscreen. Still, go to Windshield Experts for a new windshield. They're top notch, and as with every other accessory (while a windshield is not an accessory), WE offers at cheaper rates than buying from OEM.
	() Thanks

5th January 2009, 08:40	#17
BenjiRoss Senior - BHPian Join Date: Jul 2008 Location: Tamilnadu Posts: 1,070 Thanked: 1,335 Times	Yes, insurance will cover it. My dad had the same thing happen to his Maruti800 and it was covered (except for some misc charges that were 500 odd rs I guess) Calculate and see how much you end up paying versus the No Claim Bonus if you have had no other repairs on your car so far and decide which works out cheaper Go for an authorised service center windshield or Windshield Experts - DO NOT COMPROMISE on quality of the glass for the sake of a few rupees. Do keep us updated and post pics and costs after repairs.
	() Thanks

5th January 2009, 11:53	#18
ramki067 BHPian Join Date: Sep 2006 Location: BANGALORE Posts: 616 Thanked: 36 Times View My Garage	Hi all, Enquired at both the places. M.A.S.S (Kalyani Motors,Mysore Road) said it would cost about 6.5K for all.Where i need to pay around 1.5K for sealant, moulding. Windshield experts(Rajajinagar branch near ESI hospital power house) said it would cost within 6K where i need to pay around Rs.850 for sealant, moulding and some black strip. One more info. M.A.S.S would provide saint-gobain glass they said its MGP and WE said they would provide Asahi glass. What do you suggest guys? Thanks, Ramki.
	() Thanks

5th January 2009, 11:57	#19
benbsb29 Team-BHP Support Join Date: Nov 2006 Location: Brisbane Posts: 10,109 Thanked: 14,218 Times View My Garage	Ramki, i suggest you stick with WE. Asahi glass isnt bad, i believe. Following the installation, make sure there is no wind noise which can be heard when driving. It indicates a poor job with the installation.
	() Thanks

5th January 2009, 12:08	#20
neofromcapone BHPian Join Date: Nov 2007 Location: Bombay Posts: 420 Thanked: 485 Times	Would suggest Windshield experts, as Asahi glass is used by the auto makers, Automotive glass manufacturers: automotive glass manufacturers India,glass manufacturers - AIS. for 1150/- not much of a difference. Saint Gobain or Asahi, like choosing between Pepsi or Coke. as per the Asahi website MUL is their client so their product should also be MGP. If I were M.A.S.S I would be thinking here is someone without a choice he has to fix the glass, how do I make the max money out of him. And I would be right. But now you have an option WE, I have done my glass from them about a year ago, no problem till date and most important, I see no difference in the earlier company fitted or WE fitted. Just like evry business is right in trying to make more money, every consumer is right in getting the best deal. If you like coke and have to 1150+ over pepsi, both are going to serve the same purpose.
	() Thanks

5th January 2009, 15:12	#21
anandtheleo BHPian Join Date: Jan 2007 Location: Bangalore Posts: 423 Thanked: 455 Times View My Garage	Had a similar experience, see this thread: http://www.team-bhp.com/forum/techni...i10+windshield Would recommend W.E for this. You can get to look at the job being done to your satisfaction and also claim insurance with them, they have a point-man for taking care of insurance claims. For me it worked out a lot less than ***.
	() Thanks

6th January 2009, 00:37	#22
WanderNomad BHPian Join Date: Dec 2008 Location: Delhi Posts: 271 Thanked: 11 Times	Go with the choice of everyone, WE.
	() Thanks

6th January 2009, 08:50	#23
ramki067 BHPian Join Date: Sep 2006 Location: BANGALORE Posts: 616 Thanked: 36 Times View My Garage	Hi everyone, Thanks for all the info. Yesterday evening when i called WE they said National Insurance which Maruti has been tied with has not been listed with WE. Thereby, WE said that i need to pay the total amount of 5.8K and in a week they shall provide me a check of the amount from the insurance company! Is this trustable and go with WE? Please advice. Thanks, Ramki.
	() Thanks

6th January 2009, 08:59	#24
neofromcapone BHPian Join Date: Nov 2007 Location: Bombay Posts: 420 Thanked: 485 Times	In case of a non cashless the refund is done by the insurance company, just like in the good ole days, when there were not innovative and customer oriented companies like W.E. to take care of all the hassle. Most of the private insurance company they forge tie ups as they understand the need to be customer friendly. Get the glass repaired, the rest are trifles.
	() Thanks

12th January 2009, 12:19	#25
ramki067 BHPian Join Date: Sep 2006 Location: BANGALORE Posts: 616 Thanked: 36 Times View My Garage	Hi all, Gave my baby today to Kalyani Motors. Total estimated costs comes to around 8-9K! Not only the Windshield but also the plastic below it needs to be replaced. So i need to pay around 2.5K. Is this OK? Also i asked about claiming insurance for my back door which is dented (hugely!). They say that i can claim in a week after this process is over. They said I can claim the insurance the second time also but the premium for next year will not increase as of which i paid for this year. Is it true? How many times i can claim insurance like this? I paid around 9K as insurance when i purchased the car and this is my next year and i paid 6.5K (i hadn't claimed any insurance in the first year). Please advice. thanks, Ramki.
	() Thanks

12th January 2009, 12:34	#26
Eddy Team-BHP Support Join Date: Apr 2007 Location: Singapore Posts: 9,575 Thanked: 14,582 Times	8-9k and 2.5 out of your own pocket seems a li'l high. Why don't you call up Windshield Experts and get a second opinion ?
	() Thanks

27th March 2014, 22:47	#28
Switch BHPian Join Date: Mar 2009 Location: Noida, India Posts: 235 Thanked: 65 Times	Any idea for the cost of swifts rear glass. Some drunk got in an argument with a friend and busted my glass then ran away. Perks of running a store neighboring a wine shop.
	() Thanks

27th March 2014, 23:35	#29
drmohitg Distinguished - BHPian Join Date: Sep 2010 Location: Liverpool/Delhi Posts: 5,449 Thanked: 7,573 Times	Re: Front Glass broken.What to do now? My Innova's windshield suffered a crack after a stone hit on the road. Sent the car to windshield people and they quoted 11k for it. Got the same glass fixed outside at a FNG (with good reference) for only 4.5k.
	() Thanks