Team-BHP - Review: Skoda Octavia (3rd-gen)

Quote:

Originally Posted by shreyak_ss (Post 3868762)

Adi, I had told my SA that I won't be able to leave the car with them for two days just to check the battery. To this he replied that they will fix the service battery in my car and keep my original one till next sunday when I will be visiting them again. I hope there's no harm in this if he sticks to his word tomorrow?

They had given my car within 2 hours of battery swap. Since for me too, service center is 125 kms away. Hence I requested and on practically grounds, service manager instructed to release the car. They cannot expect you to come back two weeks in a row for a 2 mins job otherwise. The invoice will be sent later through email, which is fine, as it just records the warranty replacement, no charge will be taken. Coerce them to give the car back same day within reasonable time.

Quote:

Originally Posted by adi_petrolhead (Post 3868766)

Coerce them to give the car back same day within reasonable time.

Oh, I didn't know this. Thanks for letting me know and helping me out here sir. I'll request them to do the same.

My Octavia TDI (done 31K kms) is in Tafe Access service center for past 1 week as its water pump was leaking coolant. What is extremely frustrating is non availability of parts and Tafe guys claim part is dispatched by air but still needs 10 days to reach Bangalore from Aurangabad, not sure why they try to convince customers by such foolish statements instead of admitting parts is dispatched via road. Two months back its RHS suspension struct started to leak oil and it took 4 days to get it replaced, looks like I am getting taste of Skoda and its "amazing" after sales service.
Did a google search and looks like in TDI engines water pump failure is a common problem, so guys please watch out.

Review: Skoda Octavia (3rd-gen)-screenshot_20151207192635.png

Took the car to Nawab Motors, Noida by starting it using a service battery and then affixing the original one. Had reached there in the morning only before the workshop opened and left my driver over there. I joined him around 12 pm and came to know that they have put the battery on charging. The SA and their manager were straight away asking for 2 days time citing that they had to follow the proper procedure for claiming the warranty and cannot provide me with a new battery till they get a go ahead from the warranty department which was closed Yesterday. The manager asked me to wait till 4 ,in case the battery gets charged, he would click some pics and put in a new battery. But time passed and the battery did not show full charge even till 4 pm. Ultimately, since I did not want to leave my car at the workshop, we decided that a service battery would be put in till next Sunday when I would be visiting them again for getting the new battery installed.

Recently I have started receiving message that Oil Change is due in 30 days... 29 days... and so on. I had received the car on 6th Feb. I am wondering how this oil change message is coming. Is it on the basis of actual oil left in the engine or on the basis of time of last fill. The car might have been manufactured in mid January and received by me in February 1st week.

Quote:

Originally Posted by rutvij (Post 3871999)

The Oil reminder depends on your mileage and quality of oil. Oil quantity reduces ever so rarely. What is your odo reading? And I guess its almost about 300 days since you got your car. So thats absolutely normal.

Quote:

Originally Posted by adi_petrolhead (Post 3872258)

Thanks Adi. Quality of oil should not be a problem as my car has run only about 6k. Shall I wait till February 1st week or book 1st service in January?

Quote:

Originally Posted by rutvij (Post 3872290)

Thanks Adi. Quality of oil should not be a problem as my car has run only about 6k. Shall I wait till February 1st week or book 1st service in January?

You should follow your car's internal system since your running is too low. I usually get it changed every 13-14000 kms. I don't wait till exact 15000 kms. But my running is about 25000 km per year.

Has anyone bought the original Skoda plastic boot dish (5k) or bi-face rubber + textile boot liners (6k)?

Sometimes end up buying plants on an impulse so would love a '3D' type mat which retains minor spillages and mud etc.

Quote:

Originally Posted by itwasntme (Post 3886642)

I have rubber mate installed from local dealership. It is really of good quality should take care of minor spillages and mud.

Quote:

Originally Posted by rutvij (Post 3888597)

I have rubber mate installed from local dealership. It is really of good quality should take care of minor spillages and mud.

Hi buddy how much was it for and can you post pics?

Picking up a Kagu Maxpider set tomorrow.

Asked the dealer to check with Skoda for the OEM plastic boot dish costing 5k. Been 4 days without response. Assume Skoda is making one especially for me :-)

I had bought the rubber boot mat from the dealer. recently I also bought the boot netting system along with a door pocket garbage holder and a set of security wheel nuts from Skodadop.com in czech republic. they reached in about 15 days. Pretty satisfied with this dealer.

Thanks Haren. which dealer was it? Unsure why both are playing so coy about this now.

Hell, am waiting to pay ready money for a high-margin accessory and they aren't bothered. And Mr. Sudhir Rao wonders why Skoda is not increasing market share :-(

Quote:

Originally Posted by itwasntme (Post 3890565)

Thanks Haren. which dealer was it? Unsure why both are playing so coy about this now.

This was from the KR Puram service center of Vinayak Cars about 6 months back.