Re: Garage overhaul from Torslandaverken - My Volvo XC90 and S60 Polestar XC90 ODO stands at 18,000kms and I am overall happy with it, on saturday I noticed that on applying brakes some wierd noise was coming from front wheels, called up Volvo Bangalore and informed same. The service manager asked me to send the car over on Monday which I duly did by sending it via driver . I expected the front brake pads to be worn out but to my surprise got a mail from Volvo saying front , rear brake pads and front rotors are worn out. The only driving which was done after the sound was from my office to Volvo service centre which is about 38kms away.
I was surprised of this development because the car for once does not have brake pad wear sensor which sounds stupid to me, it has every other crazy tech except brake pad wear sensor and Volvo expects users to rely solely on what service centre folks say on every service visit . These days even sub 15L rupee cars come with wear sensors, wonder how Volvo missed this out. It turns out that none of Volvo's ( entire line up) do not have sensor which is even more shocking. The only other way I see it is as a scam forcing customers to change rotors along with every brake pad change.
The last service was at 9800kms and back then the service manager said that the brake pads will easily last another 10,000kms as pads have 7mm left ( original thickness of pads is 11mm), like any other sane person i went the word of service folks as there is no other way to check the wear of brake pads.
I have told the service manager that onus is on them and not me as I followed what Volvo asked me to do and that I am not willing to pay for rotors but only for pads. Service manager did not have an answer when I asked him how do they expect user of the car to notice the noise from brake pads in a perfectly insulated car ?. I noticed my car brake noise when I rolled down the window while taking it out of office parking lot. I do not ride the brakes nor push it around a lot.
Last edited by mjumrani : 30th October 2018 at 11:28.
Reason: Typo.
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