Team-BHP > Team-BHP Reviews > Test-Drives & Initial Ownership Reports


Reply
 
Thread Tools Search this Thread
Old 30th November 2021, 20:47   #1
Newbie
 
ellusiv's Avatar
 
Join Date: Aug 2021
Location: Trivandrum
Posts: 16
Thanked: 115 Times
Default Black and White | My Tata Harrier XZ+ Ownership Review

Black and White | My Tata Harrier XZ+ Ownership Review-front.jpg

Likes

- The car is extremely well-designed and has massive amounts of road presence

- FCA has manufactured a gem of an engine that goes very well with this chassis

- The cabin is an amazing place to be in and is extremely well-built

- An actual Economy and Sport mode that makes a difference

Dislikes

- Steering is still a little too light at speed and will take some getting used to

- Dead pedal is too small

- Minor alignment issues with certain panels and strips

Things to Note:

- NVH levels are very good but not comparable to Hyundai or Kia

- JBL Speakers provide a very good aural experience and can be adjusted for Bass, Treble or Mid

- Indicators blink a little too fast and there is a slight delay for the arrows on the instrument cluster

- Automatic Wipers could activate a little sooner

- All doors lock once the car passes 15km/h

- The loud automated voice that alerts you when you change drive modes can be muted

- Music continues playing once you switch off the car until the door is opened

Time to move on

My father has never been interested in cars or the pleasure of driving. However, he has always insisted on replacing cars as soon as they hit the six year mark.

As our 2015 Creta 1.6 hit that mark, he told me to start looking for something to replace that gem of a car. Replacing something as fun as that would turn out to be a long journey.

Black and White | My Tata Harrier XZ+ Ownership Review-creta-pov.jpg

The 1.6L CRDi Hyundai put in this car was an absolute gem and a drivers delight.

What Car?

The first thing that came to mind was going the pre-owned route and getting a premium German sedan. This turned out to be harder than expected as we couldn't find a car low-mileage car that was manufactured after 2017. There were many 2018 Audi A4s with the puny 1.4 petrol engine that we did not want at all.

Although we certainly could've kept on looking for a nice example, we threw in the towel and decided to go the new car route, having reluctantly shelved the 320d dream for another day.

Sticking with Europe
When the new 2021 Octavia came out, we decided to go take a look at it. My dad was pretty wary of Skodas but multiple positive reviews from friends motivated him to decide to go take a test-drive one day.

Skoda was nice enough to give us a long test-drive of the car and while I agree the car does not possess the agility and finesse of the older models, there's no denying the engine and DQ381 transmission is an amazing combination and the cabin with the Alcantara seats is a wonderful place to be in.

Although my father definitely preferred an SUV over sedans, he was impressed by the car and definitely interested. However, Malayalam Skoda stuck with their prices and were open to no negotiations. At 37L for the L&K and 33L for the Style variant, that was too much money for a sedan in my fathers eyes and so we dropped the idea of getting an Octavia.

Which SUV

Our search ended with us finalizing on three cars: Hyundai Tuscon, Toyota Fortuner and the Tata Harrier/Safari.

The Fortuner was almost immediately dropped for being over-priced and having very poor low-speed ride quality. Having been in Innovas before, I was surprised by how bumpy the Fortuner was and how it behaved like a yacht at lower speeds.

The Hyundai Tuscon is a well-built car that is an absolute beauty. Took one look at it and immediately fell in love with its stance and the way the car looks. Being one of the cars that still has remnants of Hyundai's old Fluidic Design language, it is definitely the one of the best looking cars in Hyundai's stable right now. Unfortunately, the waiting time for one was more than a month and with the car at the end of it's life-cycle, we had to look elsewhere.

Turning to the last option on the list, we decided to contact Derik Tata to enquire about the Harrier. They were very easy to deal with and immediately brought a Harrier to my address the next day.

I know there's a lot of negativity and issues surrounding the Harrier, but in the 30-35 minutes I drove the car, I managed to forget most of them. Although the steering was definitely on the lighter side, the car was so much fun to drive. The way the car carries its weight around corners and remains planted was brilliant and that drive just proved the car was definitely worth the money.

Thus, we booked a Dark Edition XZ+ and the waiting game began. Out of the blue, our SA called and said they had a showroom model XZ+ Dual-tone available for immediate delivery if we were interested. With the dealer willing to knock a substantial amount off the sale price, we agreed to the deal and the car was delivered on November 22nd.

Last edited by ellusiv : 7th December 2021 at 13:00.
ellusiv is offline   (31) Thanks
Old 4th December 2021, 21:02   #2
Newbie
 
ellusiv's Avatar
 
Join Date: Aug 2021
Location: Trivandrum
Posts: 16
Thanked: 115 Times
Default Re: Black and White : My Tata Harrier XZ+

Living with the Tata Harrier
Black and White | My Tata Harrier XZ+ Ownership Review-hilton-landscape-crop.jpg

After getting the Harrier in the last week of November, I have put more than 500kms on the odometer and this is a brief report on my experience so far. Apologies in advance for the poor photography.

It would be wrong to call the Tata Harrier a proper SUV as it is essentially a 2WD car with power going to the front wheels. While enthusiasts would've certainly appreciated the choice of an AWD variant Tata's reasons for not launching one do make sense. The average buyer does not care about AWD and for them it does not make sense to spend an extra lakh or more on an AWD model.

Exterior:

Black and White | My Tata Harrier XZ+ Ownership Review-front.jpg

Black and White | My Tata Harrier XZ+ Ownership Review-side-profile.jpg

Black and White | My Tata Harrier XZ+ Ownership Review-rear-half.jpg

Black and White | My Tata Harrier XZ+ Ownership Review-three-quarters-but-portrait.jpg

Black and White | My Tata Harrier XZ+ Ownership Review-rear.jpg

There's no denying Tata has come up with a stunning design that lends the car so much road presence and ensures it always stands out in a parking lot. Personally, my favorite angle is the three-quarters rear view at night when you can see the LEDs light up. This car looks amazing from any angle and the paint shade takes those looks to another level.

The black and white Dual Tone option definitely looks much better in the flesh than in pictures and is a real head-turner. The blacked out pillars give it the illusion of a floating roof that goes really well with the Harriers side profile. These pictures definitely do not do justice to the way this paint shade looks in person and I highly recommend checking out the Dual-Tone version if you are in the market for a Harrier.

The paint and build quality is a massive step up from the Tata's of old and most of the panel gap issues from the 2019 car have been sorted out. Overall, it does seem like Tata has made a conscious effort to iron out the most of the panel issues in the BS6 version of the Harrier.

Black and White | My Tata Harrier XZ+ Ownership Review-misaligned.jpg

Unfortunately, certain minor cases of misalignment are definitely visible. I love the way that this chrome strip present on the roofline looks but there is a minor alignment issue on one side that you will notice if you look closely. There's no question that this is something that Tata should definitely improve upon but I firmly believe this isn't too much of an issue.

At the front are LED DRLs that double up as indicators. These are extremely bright and are clearly visible during the day unlike the ones that were on my 2015 Creta. The Xenon projector headlamps are very bright and do a really good job but the throw is aimed a little too low for my liking. The cornering lamp function is a useful feature that helps with lateral illumination but the throw is still aimed a little too low than I would like.


Black and White | My Tata Harrier XZ+ Ownership Review-front-quarter.jpg

Interior:

The Benecke-Kalicko leatherette material coupled with the comfy seats mean there would be no issues with travelling long-distance. The under-thigh support could have been a little better for taller drivers like me but I have not experienced any discomfort yet. The infamous silver trim did dig into my knee when the car was delivered to me but with the steering wheel being adjustable for reach and rake it took just a couple minutes to find a seating position that eliminated this issue.

Black and White | My Tata Harrier XZ+ Ownership Review-armrest-pov.jpg

Black and White | My Tata Harrier XZ+ Ownership Review-rear-door.jpg

The interiors are extremely spacious and most of the plastics feel solid and built to last. The Harrier does miss out on some modern features like height-adjustable seatbelts and ventilated seats and there are certain spots where Tata has neglected to add plastic inserts but you really have to go looking for them. The doors close with a satisfying thud and there are ample pockets on all doors to place an umbrella and a water bottle. Certain sections of the door are also wrapped in leatherette.

Black and White | My Tata Harrier XZ+ Ownership Review-sunroof.jpg

The massive panoramic sunroof helps add to the sense of space and lends an airy feel to the cabin. Admittedly, I have not used it as much as most of my drives are mid-morning or afternoon runs when opening the sunroof would mean I get cooked alive.

Black and White | My Tata Harrier XZ+ Ownership Review-interior.jpg

Although I've only spent around an hour in the rear seat, I was able to sit comfortably in spite of being 6'3 and my father who is 5'11 sitting in front of me. The rear seat is wide and can seat 3 adults at the back comfortably. Although, Tata should probably rethink the position of the rear air vents and make the airflow adjustable.

Black and White | My Tata Harrier XZ+ Ownership Review-ingress-drivers-seat.jpg

The front seats are where you should be in this car, the wide windshield and high seating position means visibility is great and that really helps with driving a car this big in the city. The drivers seat is 6-way electronically adjustable and comes with lumbar support adjustment, which is a feature I did not expect to be this useful. With lower slung cars, I experience back pain after a couple of hours behind the wheel but I have never faced that issue with the Harrier.

Black and White | My Tata Harrier XZ+ Ownership Review-brake.jpg

The oddly-shaped handbrake is something that does take a while before you get the hang of it. Tata has definitely upped the quality of plastics that they used for the handbrake and it does not feel flimsy like the one found in the BS4 iteration. This purely a personal opinion, but I really like the sound it makes when you pull it up.

Infotainment System:

There is no nice way to say this, but the infotainment system looks like it's been plucked out from the last generation. Although it has most of the modern features that cars in this segment have, it could definitely benefit from smaller bezels and a sharper screen. As much as it pains me to say this, if you're buying a car for the tech goodies that come with it, you're better off looking at the MG Hector. The MID comes with a digital rev counter which does a full sweep along with the speedometer on starting the engine. The MID shows every important detail and the graphics are pretty slick.

Black and White | My Tata Harrier XZ+ Ownership Review-untitled-collage.jpg

Black and White | My Tata Harrier XZ+ Ownership Review-drive-mode.jpg


Black and White | My Tata Harrier XZ+ Ownership Review-interior-front.jpg

There is noticeable input lag and the system takes its own sweet time when you use the touch screen or the buttons on the steering wheel and there is a short delay for the right gear to show up on the MID when you change gears, but it is important to note that my car is running version 14 of the OS when newer cars are being delivered with version 16 pre-loaded.

Behind the Wheel:

This is where the Harrier sealed the deal. This chassis and the FCA 2.0L engine complement each other so well. The clutch is a lot lighter and travels a lot farther than the one that was in our Creta and Brio. Gear shifts are very notchy, especially in lower gears. The Harrier is eager to build up speed in any drive mode and overtakes are a breeze. PSA for manual BS4 drivers: if you're moving to a BS6 diesel engine, second gear is not as forgiving and the car will stall if you try to work the clutch too much.

As the car is still in its run-in period, I have spent most of my time using Economy mode so I don't put the engine through too much stress. There is some amount of noticeable turbo-lag when you step on the throttle in Eco mode but it is still more than adequate for a city overtake.

Slot the car into Sports mode and the Harrier comes to life. The engine wakes up and there is a wide band of torque and power available as soon as you need it. Even when you push it, the Harrier stays planted through corners and encourages you to really go for it. Unsurprisingly, this mode is the most fun although it is a little jerky for city usage.

City Mode is the perfect balance between the two and offers the best of both worlds. In this mode, the engine map restricts the torque output to 320Nm which gives the car enough oomph for quick overtakes but removes the choppiness in traffic that you get with Sport Mode. With most of my my driving happening within the city, I have gotten a mileage of 8.5-9.0 kmpl.

The Harrier also comes with two terrain response modes (Rough Road and Wet) that are supposed to alter the throttle response and the way the ESP functions. Personally these do not make too much of a difference to the way the car behaves but the effects are noticeable for sure.

Black and White | My Tata Harrier XZ+ Ownership Review-gear-drive-mode.jpg
The car immediately lets you know when you change drive modes with a beep and an automated voice announcing which mode you've picked.

It has definitely gotten much better with the newer models but most of the steering issues from the official Team-BHP review still exist, with the steering wheel inexplicably weighing up at lower speeds and being a little too light once the car picks up pace. However, I believe you can definitely get used to it as Tata has made serious improvements over the steering from the 2019 car.

I cannot stress this enough, but if you're in the market for a 'premium SUV' and driving enjoyment is one of your top priorities, you should be looking no further than the Tata Harrier. The car puts a smile on my face whenever I step on the gas and in many ways, feels like the spiritual successor to the 1.6 diesel Creta we had.

The Harrier soaks up bumps and ruts like nobody's business and you barely notice them in the cabin. The wheels are 235/65 R17s which means the thick sidewalls take care of most of the rumble from the road. The tires are Apollo Apterras which have done a decent job so far.

The massive dimensions meant it took some getting used to coming from the smaller Creta and parking spots don't come by as easily anymore. U-turns take a little bit of planning due to the wide turning radius and the heavy steering. All of these are stuff that is to be expected when you move to a bigger car and they have not affected my ownership experience at all.

Overall, I would definitely recommend the Harrier to anyone who is looking to buy an 'SUV' that puts a smile on your face every time you get behind the wheel. I have heard countless Tata dealership horror stories but I got lucky as Derik Tata was very professional and their salesmen were well-informed and read to answer any queries we had about the car.
The Harrier is not perfect by any means and it definitely misses out on some features that its competitors have, but it promises to be fun and is a car you will look back at once you've parked it. Getting one is always going to be a decision that you make with your heart, but it is one that will definitely pay off.

Last edited by ellusiv : 7th December 2021 at 12:51.
ellusiv is offline   (68) Thanks
Old 8th December 2021, 07:04   #3
Team-BHP Support
 
Join Date: Feb 2004
Location: Mumbai
Posts: 12,818
Thanked: 57,531 Times
Default re: Black and White | My Tata Harrier XZ+ Ownership Review

Thread moved out from the Assembly Line. Thanks for sharing!
Aditya is online now   (3) Thanks
Old 8th December 2021, 10:47   #4
Senior - BHPian
 
DicKy's Avatar
 
Join Date: Jan 2010
Location: Thiruvanthapuram
Posts: 2,455
Thanked: 5,162 Times
Default Re: Black and White : My Tata Harrier XZ+

Congrats on the the Beast , the black/white dual tone does make it stand out, eventhough it looks like the most popular colour in TVM for Harriers.

Quote:
Originally Posted by ellusiv View Post
The under-thigh support could have been a little better for taller drivers like me but I have not experienced any discomfort yet. The infamous silver trim did dig into my knee when the car was delivered to me but with the steering wheel being adjustable for reach and rake it took just a couple minutes to find a seating position that eliminated this issue.
Can't get that sweet position in the BS4 Harrier. I am 5'8", and if I get the perfect seating position, then there is a good chance of mowing down a biker. All thanks to those elephantine ORVMs!!! Hope it is less of a problem in the slimmer ORVM equipped BS6 version.
Quote:
Originally Posted by ellusiv View Post
The Harrier also comes with two terrain response modes (Rough Road and Wet) that are supposed to alter the throttle response and the way the ESP functions. Personally these do not make too much of a difference to the way the car behaves but the effects are noticeable for sure.
They do make a difference in the slush and muddy inclines.

Quote:
Originally Posted by ellusiv View Post
The massive dimensions meant it took some getting used to coming from the smaller Creta
True. Width, plus the car doesn't shrink around you, making you feel it is bigger than it actually is.

Quote:
Originally Posted by ellusiv View Post
PSA for manual BS4 drivers: if you're moving to a BS6 diesel engine, second gear is not as forgiving and the car will stall if you try to work the clutch too much.
Even worse than the BS4? The BS4 itself betrays you, if you aren't careful and take some speed humps in 2nd gear. Can't even think how it can be worse, for all the big displacement diesel engine talk.
DicKy is offline   (3) Thanks
Old 8th December 2021, 11:05   #5
Newbie
 
ellusiv's Avatar
 
Join Date: Aug 2021
Location: Trivandrum
Posts: 16
Thanked: 115 Times
Default Re: Black and White : My Tata Harrier XZ+

Quote:
Originally Posted by DicKy View Post
Can't get that sweet position in the BS4 Harrier. I am 5'8", and if I get the perfect seating position, then there is a good chance of mowing down a biker. All thanks to those elephantine ORVMs!!! Hope it is less of a problem in the slimmer ORVM equipped BS6 version.
It is a lot better with the slimmer mirrors. The blindspot is still pretty large though.

Quote:
They do make a difference in the slush and muddy inclines.
My only experience with slush so far has been the infamous Pipeline Road at Kowdiar. I guess I'll notice the difference once I put the car through its paces off-road.

Quote:
Width, plus the car doesn't shrink around you, making you feel it is bigger than it actually is.
This perfectly describes the issue. Inside and outside, the car just feels huge all round.

Quote:
Even worse than the BS4? The BS4 itself betrays you, if you aren't careful and take some speed humps in 2nd gear. Can't even think how it can be worse, for all the big displacement diesel engine talk.
With the Creta, I used to be able to get away with moving the car up slight inclines or from a standstill in second gear by working the clutch. It doesn't happen with the Harrier and the car complains immediately. Although if the same issue persists with the BS4 Harrier, it may just be the way the FCA engine is tuned.
ellusiv is offline   (3) Thanks
Old 8th December 2021, 11:29   #6
BHPian
 
__.gxr.__'s Avatar
 
Join Date: Jul 2020
Location: Trivandrum
Posts: 46
Thanked: 142 Times
Default Re: Black and White | My Tata Harrier XZ+ Ownership Review

Ah the Harrier! Each time I come across this behemoth, I can't help checking it out.
I wish you a blissful ownership experience with the car.
__.gxr.__ is offline   (6) Thanks
Old 8th December 2021, 11:46   #7
Newbie
 
Join Date: Sep 2021
Location: MP20
Posts: 2
Thanked: 11 Times
Default Re: Black and White | My Tata Harrier XZ+ Ownership Review

Harrier is definitely a looker especially in that dual tone (my fav too), Wish you many happy miles on the beast.

I'm on the edge of getting one but the tbhp keeps delaying my decision on getting one with the horror stories here and on other social media :P

Can people with Harriers for more than a year chime in ?, How has it aged ?, We usually keep cars for very long (10/+) years and would definitely keep the Harrier as our Highway Drive till EVs range and charger network catches up.
ashish_sax is offline   (1) Thanks
Old 8th December 2021, 11:53   #8
BHPian
 
Candy$Cars's Avatar
 
Join Date: Dec 2019
Location: Allahabad
Posts: 118
Thanked: 677 Times
Default Re: Black and White | My Tata Harrier XZ+ Ownership Review

Congrats on your Harrier!
I love how you have portrayed the minor irritants like some mis - aligned trims here and there as what they really are - minor irritants. The reality is, after day 10 of your ownership you won't give a damn about those minor irritants

How do you mute the loud voice that prompts drive mode change?
Candy$Cars is offline   (3) Thanks
Old 8th December 2021, 12:07   #9
BHPian
 
Join Date: Nov 2021
Location: HOSUR
Posts: 32
Thanked: 86 Times
Default Re: Black and White : My Tata Harrier XZ+

Quote:
Originally Posted by ellusiv View Post
Overall, I would definitely recommend the Harrier to anyone who is looking to buy an 'SUV' that puts a smile on your face every time you get behind the wheel. I have heard countless Tata dealership horror stories but I got lucky as Derik Tata was very professional and their salesmen were well-informed and read to answer any queries we had about the car.
The Harrier is not perfect by any means and it definitely misses out on some features that its competitors have, but it promises to be fun and is a car you will look back at once you've parked it. Getting one is always going to be a decision that you make with your heart, but it is one that will definitely pay off.
Congrats on your new buy and wishing you lots of memorable miles ahead. A comprehensive first impressions from your ownership.
As you are from Kerala, you missed the opportunities to showcase this beauty with picturesque landscapes. Else, you captures all the right notes with an unbiased viewpoint.
Maybe you could also share your ASS experience later comparing it with Hyundai.

Cheers
Rolling_Stock is offline  
Old 8th December 2021, 13:20   #10
Newbie
 
Join Date: Jun 2020
Location: KOLKATA
Posts: 12
Thanked: 8 Times
Default Re: Black and White | My Tata Harrier XZ+ Ownership Review

Congratulations on your new ride and wish you many happy miles with it!!

Can you please share some details on OTR price and if you got any deals?

Tata Motors has definitely come around with these new models, out of the dark shadows of the Indicas/Sumos. During my school days I used to admire the Sierra and and Estate for their road presence.

I'm curious to know and learn if Tata has improved their service centre experience for the customer and the quality of workmanship. Both of them I hated when I owned the Indica Xeta. In this competitive market space, I do hope they have improved on this aspect and shall look forward to your experience.
abhaumik is offline  
Old 8th December 2021, 14:26   #11
Senior - BHPian
 
HammerHead's Avatar
 
Join Date: Oct 2009
Location: Goan in Pune
Posts: 1,171
Thanked: 426 Times
Default Re: Black and White | My Tata Harrier XZ+ Ownership Review

Interesting thread!!
You moved from Hyundai Creta 1.6L diesel to Tata Harrier 2.0L diesel. I haven't come across such an example until now. Thanks for sharing 'real users' prospective. And good to know that you are feeling the difference, in a positive way.
HammerHead is offline  
Old 8th December 2021, 15:45   #12
Newbie
 
ellusiv's Avatar
 
Join Date: Aug 2021
Location: Trivandrum
Posts: 16
Thanked: 115 Times
Default Re: Black and White | My Tata Harrier XZ+ Ownership Review

Quote:
Originally Posted by Candy$Cars View Post
Congrats on your Harrier!
The reality is, after day 10 of your ownership you won't give a damn about those minor irritants

How do you mute the loud voice that prompts drive mode change?
Exactly. I barely notice them and you really do have to go searching for those issues.

If you go into the vehicle setup option in the settings menu, you can find an option called Voice Assist ON/OFF. Disabling that mutes the loud voice.

Quote:
Originally Posted by Rolling_Stock View Post
As you are from Kerala, you missed the opportunities to showcase this beauty with picturesque landscapes.
I did make plans for some inter-state trips that had to be dropped due to personal reasons. As my runs have mostly been limited to the city, picturesque landscapes are few and far between. I am looking forward to taking the car on longer trips and letting the Harrier stretch her legs.

Quote:
Originally Posted by abhaumik View Post
Can you please share some details on OTR price and if you got any deals?

I'm curious to know and learn if Tata has improved their service centre experience for the customer and the quality of workmanship.
Sure. This being the Dual-Tone edition , they quoted an OTR price of 2409XXX and the Dark Edition had a quoted OTR price of 2421XXX. They did not offer any deals worth mentioning and I can PM you the price breakdown if you are interested.

I have heard good things about Derik Tata's service centre but I am yet to experience it for myself. If the showroom experience is anything to go by, everything should go well.

Quote:
Originally Posted by HammerHead View Post
Interesting thread!!
You moved from Hyundai Creta 1.6L diesel to Tata Harrier 2.0L diesel. I haven't come across such an example until now. Thanks for sharing 'real users' prospective. And good to know that you are feeling the difference, in a positive way.
Like I mentioned, after getting used to the performance the Creta offeres, we needed something that could keep us hooked. So far, it looks like the Harrier fits those requirements perfectly.
ellusiv is offline   (5) Thanks
Old 8th December 2021, 16:41   #13
BHPian
 
Neversaygbye's Avatar
 
Join Date: Feb 2014
Location: Calcutta
Posts: 178
Thanked: 510 Times
Default Re: Black and White | My Tata Harrier XZ+ Ownership Review

Quote:
Originally Posted by abhaumik View Post
I'm curious to know and learn if Tata has improved their service centre experience for the customer and the quality of workmanship. Both of them I hated when I owned the Indica Xeta. In this competitive market space, I do hope they have improved on this aspect and shall look forward to your experience.
Since I can see that you are from Calcutta like me, as a Tata owner for the better part of 20 years in Calcutta, I can tell you that the service here has improved by leaps and bounds in the last few years. I use only the ASC and not an FNG for my car and have absolutely no complaints with TASC in Cal in the last 5-6 years. Even outside Cal, my experience has been great. On one occasion when my car bottomed out on one particularly horrendous stretch of road in MP, leading to a bent engine guard, the TASC in Jabalpur went out of their way to help me by keeping the service centre open beyond closing time just for me and fixing the issue free of charge.

I have used both Dulichand and TC Motors Rajarhat workshop and both are excellent. TC Motors is where I get my car serviced now since it is closer to my residence plus I have also built a great rapport with my SA there, Mr. Amritpal Singh, over the last 8 years. Their CRM also calls to take feedback post service or any other work and if any negative feedback is given then they try to rectify the issue asap. This has happened only once in over 8 and a half years of ownership of my Vista when they forgot to reconnect the steering mounted audio controls after working on the steering. In this case, they immediately asked me to bring the vehicle back as soon as I reported it and resolved the issue.

The only issue is that the ASC is always full these days and it is difficult to avail of an immediate slot and especially so if you want the car to be picked up.
Neversaygbye is offline   (3) Thanks
Old 8th December 2021, 16:45   #14
Newbie
 
Join Date: Jun 2020
Location: KOLKATA
Posts: 12
Thanked: 8 Times
Default Re: Black and White | My Tata Harrier XZ+ Ownership Review

Quote:
Originally Posted by ellusiv View Post
Sure. This being the Dual-Tone edition , they quoted an OTR price of 2409XXX and the Dark Edition had a quoted OTR price of 2421XXX. They did not offer any deals worth mentioning and I can PM you the price breakdown if you are interested.
If you can please share the break down that will be great.

Quote:
Originally Posted by ellusiv View Post
I have heard good things about Derik Tata's service centre but I am yet to experience it for myself. If the showroom experience is anything to go by, everything should go well.
This is great to hear. I'm trying to find recent reviews for the service centres here is Kolkata. Hope they have the same feedback as Derik's.
abhaumik is offline   (1) Thanks
Old 8th December 2021, 17:13   #15
Newbie
 
Join Date: Jun 2020
Location: KOLKATA
Posts: 12
Thanked: 8 Times
Default Re: Black and White | My Tata Harrier XZ+ Ownership Review

Quote:
Originally Posted by Neversaygbye View Post
Since I can see that you are from Calcutta like me, as a Tata owner for the better part of 20 years in Calcutta, I can tell you that the service here has improved by leaps and bounds in the last few years. I use only the ASC and not an FNG for my car and have absolutely no complaints with TASC in Cal in the last 5-6 years.
This is great to know. My TATA experience has been more than a decade old. Initially I stuck to ASC and was going to the Lexus Motors Budge Budge service centre. But stopped and moved to FNG later on. To give you an example, I had this problem of the car pulling to the right. They worked on this twice but could not resolve it. On the second attempt when I took the test drive outside their garage I still felt that drag, but the service engineer kept arguing that its a problem of the road and not the vehicle. Showed me computer report that all wheels are balanced and aligned. I ultimately took in to a FNG (Oriya para) and the guys fixed the issue. I did not have that issue recur ever after that. This was the last time I went to them.

For the last 9 years, I have been a Honda guy and have never had any bad experience with their services. I go to Pinnacle Honda near Ruby. They are courteous, patient and have been to the point. No issues with quality of delivery delays.

Quote:
Originally Posted by Neversaygbye View Post
I have used both Dulichand and TC Motors Rajarhat workshop and both are excellent. TC Motors is where I get my car serviced now since it is closer to my residence plus I have also built a great rapport with my SA there, Mr. Amritpal Singh, over the last 8 years.
TC Motors is also near to my place. With me planning a change, I would be serious to look at these feedbacks bringing Tata's into consideration. If you have any specific threads with feedback for services please do let me know.
I'm also following up with a colleague of mine who has very recently bought a Nexon and he stays around Rajarhat too. I will check if he goes to TC motors too or not.
abhaumik is offline   (2) Thanks
Reply

Most Viewed
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Copyright 2000 - 2022, Team-BHP.com
Proudly powered by E2E Networks