[White bird]

"When I expressed my displeasure, he immediately called the showroom and arranged for the car in display. We returned back and took the new vehicle which had run only 24 KMs. It was difference of day and night."
Never ever buy a car from such a dealer. One who gives a display car for test drive and then sells it to some unfortunate customer as a new car.

[kvsneela]

Spresso 4 years back had K10B engine. In 2022 ( I think in June) started coming with K10C with additional features like Hillhold Assist etc.,

[NotanF1driver]

Originally Posted by CarCraze

-Took a test drive in an S-Presso-
For the background I hold a 2022 5th gen Honda city at home.

Overall it ticks the needed boxes and we might be looking to book one very soon!!

Hello CarCraze. I too was in a similar situation a few months back. Now, we have brought the S-Presso AMT home, and it has been just over a month. My father drives a 5th Gen City and I have a Seltos DCT - both share garage with the S-Presso. I would say that the s presso does not feel cheap to me, rather than the brand image. Ticks all the right boxes and is the go to car for our local runs. My wife is very hapy with it.

We have taken it on a 100km drive which took us around 2.5 hrs (Kochi to Shornur traffic) and we felt comfortable in it. Lacks lumbar support both in front and back seats - couple that with "cheapish" suspension and dampers, it is not that pleasant - using a lumbar support pillow solves this. Wife (relatively new driver and barely drives on highways) was behind the steering wheel for 50% of the drive.

In short, I think you would be happy with it. Go for it and keep us posted.

[raptor_diwan]

Service Update:-

I gave my S-Presso for service at 58,000 KM (previous service was around 48,000 KM) at the AIE Neelankarai Service Centre.

I chose this service centre specifically because, during the last service, both the True Value representative and the service advisor had confirmed that the clutch would be replaced under warranty. However, at that time, the part was not available, and they mentioned I would need to leave the car for 4 days. So, they adjusted the situation and assured me that it could be done during the next service under warranty.

Now, during this visit, they are saying the clutch replacement is not covered under the True Value warranty, which is completely different from what was assured earlier.

Now the service advisor directly said this won’t come under warranty at all, but they can replace it if I pay. And suddenly they’re saying it can be done in half a day — earlier they said 4 days were needed, probably just to avoid doing it. Now for payment, they’re ready to do it in half a day for around ₹15,000. I declined and said I’ll do it later.

I clearly told them to just change the brake pads, do general service, engine oil, and basic stuff — nothing else. They gave me an estimate of ₹8,000 and I agreed. Since I choosed Synthetic Oil and Brakepad this seems fine. I also clearly mentioned not to add or replace anything without asking me. I told them I want the bill to be within that.

Got a call from them in the evening saying the car is ready and the bill is ₹15,000. I asked why it’s so much for an S-Presso when I had only asked for basic service — no replacements. The advisor said they added some insurance top-up, which I never asked for. I told him to remove it, and he said he would, then sent the revised invoice which came to around ₹13,500.





Here’s the issue — I had clearly mentioned clutch and steering complaints. For clutch, they simply said “replace it,” and claimed it doesn’t come under warranty. So I told them I’ll get it done later, possibly outside. For the steering tightness, they casually said it’s due to weak tyres and nothing can be done. So technically, they didn’t fix anything I complained about.

Still, there are charges in the invoice that say replacements were done and also added diagnostics charges — I don’t understand why. They even added a WAX TOP KIT 100ML, which I never asked for. It seemed unnecessarily expensive too.

Then I spoke to the SA and asked him why the bill was this high and why there were multiple labour charges when they didn’t even fix the main issues I reported. After going back and forth, the total was reduced from ₹13.5K to ₹11.5K, which I paid and left.

Then I noticed they charged for wiring check and headlight focus adjustment — they called it “glass itching.” But this was not infomred to me earlier.

After that same night, the low beam of my headlight stopped working. High beam works fine. I was out of town and couldn’t go back immediately, but when I returned and informed them, they said the bulb is blown and that it's not covered under service — basically not their fault.

I told them the issue started right after the headlight adjustment. They didn’t accept it and asked to pay for replacement. Looking back, I should have checked the headlight before taking the car from the service center. I missed noting it down.

I called the manager and explained everything. She just stayed silent — didn’t even try to convince me or say anything useful. I told her clearly that I’ll never come back to this service center again and will get all future work done outside. I also mentioned that the headlight low beam stopped working right after the service, and she just said, “You could have informed us.”

I showed her the WhatsApp message I had sent to the SA, where I reported the issue. He had read it, but there was no response from him at all — and she still stayed silent even after seeing that.

I told her again that I’ll get the headlight replaced myself and that I’m done with this place. She just walked away to check other cars — amazing, right? What a manager. Honestly, the worst experience I’ve had at a service center.