Why the need for a new car?
I live in the Delhi NCR region and this year the previous car met its fate and was scrapped. I don't have any car at present and find it quite difficult to move with family for leisure travels and outings. This has brought me in the car market.
My Major Requirements:
1) Vehicle should preferably be Petrol (15 year validity in NCR) along with lower running mainly just for recreational purposes.
2) Preferably manual transmission since running would anyways be less.
3) Good after sales experience with cheap maintenance costs.
4) Safe and reliable to run.
What Car to choose?
Due to the budget requirement that I've set up, I'm finding that I don't have much choices in the new car market which is further compounded by the exit of Ford and discontinuation of Polo. Moreover, I'd want to preferably avoid cars from the Maruti Suzuki stable due to safety concerns as mostly I won't be travelling alone (I might be the one in minority but I still don't have faith on Maruti for safety even after New Dzire's 5 star crash test rating).
I have tested the following offerings in the new car market and here are my observations that I've recorded:
1)
Nissan Magnite
Fairly nice offering from Nissan but the recent developments with Nissan globally is stopping me to go forward with this. Moreover, I've doubts regarding the after sales service for a brand that's struggling to survive with a single car in its portfolio.
2)
Renault Kwid and Kiger
I found the Kwid a little too tight for someone sitting just behind my driver position. Again the service concern exists similar to Nissan.
3)
Hyundai i10 NIOS
A good and comfortable car for the price. It ticks all major aspects like a refined engine, low NVH, smooth and easy controls along with a good after sales service. Short listed.
4)
Citroen C3
I can only get the NA engine within my budget. Two of my personal observations - a) The gear shifting wasn't as smooth as something like say a Honda or a Hyundai (I don't know whether it had anything to do with my just my specific unit). b) The driver ergonomics weren't the best, in my opinion. Lastly, I'd also like to highlight the fact that I found the dealership guys' behaviour very unprofessional. Firstly, they refused to be able to bring the vehicle to my home for test drive on weekends citing that they have huge footfalls during weekends (I don't know that if they have such high footfalls then why are they the last on the sales chart each month). Secondly, I don't want to elongate the ordeal but what's the most interesting fact is that they finally arrived at my residence and guess what day it was - Saturday.
5)
Tata Tiago
It has received an update in terms of the equipment on offer in 2025. Space wise nice and the best in terms of safety for the price, however, its reverse gear seemed to get stuck and required re-slotting even by the SA who first tried to sweep my concerns under the rug. Not very impressed by the executive's approach at just this initial stage when I've been warned many a times regarding the bad service experience with Tata (probably a trailer to say the least).
6)
Tata Punch
Not test driven yet.
In the pre-owned market I'm looking at offerings mainly from the Honda stable (primarily City) due to their 10 years unconditional warranty, E20 compliance even on older models, fairly safe and reliable offerings. The major concern in going the used route is that no one in my family has yet purchased one. However I'm looking at few direct owner listings of the 4th gen City which are within my budget and around the 30k - 40k odo mark (kindly suggest if these around 4 - 5 year old specimens are worth going after).
Pros of New Car:
1) Stress free ownership from the get go.
2) Full manufacturer warranty (along with warranty extension options).
Cons of New Car:
1) Higher depreciation
2) Lack of basic features like rear camera (due to the budget constraints). Fitting these from outside would likely void the warranty for the electricals, at the very least.
3) Narrow selection of models fitting in the budget.
Pros of Pre-Owned Car:
1) Wider selection of models.
2) Most models have all the essential equipment I'm looking at like rear camera, electronic ORVMs, rear ac vents, etc.
3) Vehicle from a higher segment in many cases.
Cons of Pre-Owned Car:
1) Inspection required by a mechanic before purchase.
2) Lack of manufacturer warranty (Honda is an odd one out as it's offering 10 years unconditional warranty on its offerings).
I've set up a list of pros and cons for both the options. I would be enlightened if other experts on the forum can comment on my choice of cars in both pre-owned and new options and add their opinions on the vehicles considered as well as suggest more options post analysing my requirements. I'd also like to know of places/services for pre-owned vehicle inspection for those that suggest the pre-owned route. If any BHPian wants to tag along/give leads for pre-owned options, I'd be more than happy to talk.