Hyundai sales advisor dissuades me from buying dealer insurance

The SA calls me and tells me to get insurance from outside as it will be cheaper. I was a bit confused because usually it’s the other way around.

BHPian sumeetchawla recently shared this with other enthusiasts.

So basically I booked the new Creta in January end. The SA gave me a good quote on the insurance and I was happy with it.

Now the car has arrived, I did a PDI too. Then the SA calls me and tells me to get insurance from outside as it will be cheaper. I was a bit confused because usually it’s the other way around. He even recommended me the add ons and asked to get ICICI or HDFC.

Now what am confused about was why he is doing this. Today I asked him and he said that the rate was for previous month and now the dealer isn’t giving any discount. But no need to worry and getting insurance from outside is cheaper too.

What do you all think? Also any experience about Hyundai Assurance? I think if I book from outside I won’t get that most probably? Or should I stick to my original deal and ask the SA to honour it?

Do let me know your thoughts.

Here's what BHPian Geo_Ipe had to say on the matter:

Two possibilities:

1. The SA is mighty pissed with the dealership for some reason and is already looking for a job change.

2. The SA has an under-the-table agreement with the outside agents!

I can't think of any other logical reasons for this.

Here's what BHPian SR-71 had to say on the matter:

Hyundai dealers typically give you insurance via Hyundai Assure (backed by traditional insurance service providers). Since you mention he gave a good quote on the insurance, it's possible he gave one that he is unable to honor now and is finding a way to wiggle out of the hole he dug himself into. If you still prefer Hyundai Assure insurance, your dealership should be able to make it happen.

Here's what BHPian asit.kulkarni93 had to say on the matter:

This is hilarious

A very weird situation considering the fact that today dealerships are willing to let go off the deal if you don't buy insurance from them. Looks like he gave you a quote which was either an internal number or the discount isn't available now. Just check with him what companies do they have a cashless tie up with. Save your money and move on.

Here's what BHPian anjan_c2007 had to say on the matter

For a brand new car I would prefer that the insurance be done only through the dealer. The seamless nature of claims/reimbursements, should anything unforeseen happen is always worth it.

We rarely meet the showroom based SA post the car sale. Our dealings are with again the SA but he is the Service Advisor.

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