The S1 X is available with an 8-year / 80,000 km extended battery warranty at no extra cost.

Ola Electric has commenced customer deliveries of the S1 X electric scooter across multiple cities in India.

The Ola S1 X was launched in August 2023. It is positioned below the S1 Air in the company’s e-scooter line-up and is available with three battery options – 2 kWh, 3 kWh and 4 kWh, priced at Rs 69,999, Rs 84,999 and Rs 99,999 (ex-showroom), respectively.

The S1 X comes equipped with a 4.3-inch LCD instrument console instead of a touchscreen. It gets features like cruise control and app connectivity. It features a redesigned headlight, a more basic handlebar, circular rear-view mirrors, and a flat floorboard.

The S1 X uses a hub motor setup with a peak output of 6 kW. The 2 kWh version can accelerate from 0-40 km/h in 4.1 seconds and has a top speed of 85 km/h, while the 3 kWh and 4 kWh version can sprint from 0-40 km/h in 3.3 seconds and have a top speed of 90 km/h. Depending on the size of the battery pack, the scooter can cover between 95-190 km on a single charge.

The S1 X is available with an 8-year / 80,000 km extended battery warranty at no extra cost.

Ola’s new electric bike is expected to rival the Tork Kratos R, Matter Aera and Revolt RV400.

Ola Electric has filed at least three design patents for its upcoming electric motorcycles. We recently shared an image of what appeared to be an entry-level e-bike. Now, here’s another design patent that reveals a sportier version.

Ola’s new electric bike has a futuristic design with a small wraparound headlamp and a flat seat. The bike has angular body panels and a flat handlebar.

The patent reveals a conventional telescopic fork and a mono-shock rear suspension, unlike the entry-level version, which has dual shock absorbers. The bike rides on 5-spoke alloy wheels and is equipped with disc brakes at both ends.

Technical details of Ola’s new electric bike are not available. However, it is expected to rival the likes of the Tork Kratos R, Matter Aera and Revolt RV400.

Ola’s electric bike could be a possible rival to the Revolt RV400 and Tork Kratos R.

In 2023, Ola Electric revealed four electric motorcycle concepts. The company certainly has ambitions to enter this space of the EV market, and now an image of what could be the brand’s first e-bike has leaked online.

The leaked patent image reveals what appears to be an entry-level electric motorcycle, unlike the fancy concepts we saw last year. It has a futuristic design with crisp lines and angular surfaces all around. 

The electric bike is equipped with a conventional telescopic front fork and dual shock absorbers with a box-type swingarm at the rear. It rides on alloy wheels, shod with narrow tyres, aimed at reducing drag.

While technical details are not available at the moment, the electric motor and battery pack could be housed within the frame of the bike, protected by flat body panels.

Looking at the overall shape of Ola’s electric bike, it could be a possible rival to the Revolt RV400 and Tork Kratos R.

Source: Bikewale

I believe that if the EV maker takes care of these issues, it would rule not just the electric, but the entire two-wheeler segment.

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Update

As expected with Ola (they are notorious for having poor after-sales and customer service), there was ZERO response after this. With me being busy for my trip to Muscat, I decided to try out all the features and functions of the scooter for the last couple of days before my trip, thankfully, most of the features work as expected, except the Proximity Unlock which has a mind of its own (It's still in Beta though) as well as Hill Hold which doesn't work at all when riding with a pillion and on the quite steep incline on the way to my house.

However, Hill Hold does work when I am riding solo, don't know whether it is something with the software or hardware, Everything else apart from that including the modes, regen settings, Bluetooth connectivity, Maps, and Party Mode works as expected.

The scooter is fun to ride and I have tried out all the modes (Eco, Normal, Sport and Hyper). What I have found out is that you don't need to ride in Eco to get the maximum range, you can ride even in Hyper too provided you maintain a steady speed of around 40 to 50 km/h, somehow, I have achieved my best efficiency figures in this Hyper mode, moreover, the torque in Hyper Mode is on another level, and you can easily overtake anything on the road.

I have tested all the regen modes as well and found the best is to turn it off and use forced regen (twisting the throttle in the opposite direction) when required and it works like a charm, it can take care of most of your braking needs in city traffic and at low speeds too (however it works only below 90% SOC).

Now, I noticed that idle battery drain was around 3% per day, so I figured why not try the Vacation Mode on my trip to Muscat, and so I put my Scooter in Vacation Mode on the 17th at around 75% SOC and it has been over a week and the scooter still shows 72% SOC, which translates to around 0.5% idle drain a day, These figures are in line with what OLA says (Battery may drain from 100% to 0% in a month i.e. around 3.33% per day and Vacation Mode battery drain from 100% to 0% takes around 200 days, i.e. 0.5% per day)

Being satisfied with the scooter's features and performance, my only gripe is the poor fit and finish, which is sadly what Ola considers to be the norm. Hopefully, everything else works out fine and I can have a happy and niggle-free ownership experience.

However, a couple of things I would like Ola to solve is the service, which needs to improve drastically, the service centres, staff etc need to improve a lot. Firstly, they need to ramp up the service network, I don't think 600 service centres would be enough going by the numbers they sell. The time required to solve even the simplest of issues is enormous and this is a major issue which needs attention. The next is the QC, I don't think they have set any standards for the same or their tolerance levels are sub-par, how else can you explain these panel gaps that are an eyesore?

If these things are taken care of, I am sure OLA would rule the entire two-wheeler segment (not just the EV 2-wheeler segment). Simply selling the scooter and not looking back may make you the best-seller for a while (Ola is on course to sell over 40,000 scooters this month), but proper after-sales, a good quality product and customer service will ensure you remain there.

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They made me wait for an hour and then I was told that nothing could be done about the issue as it is a manufacturing defect and I should just accept it.

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Update after the service centre visit

I visited the Ola Service Centre in Thrissur (Peramangalam) yesterday, and boy were there many scooters waiting to be serviced, repaired and whatnot. I don't know how much pride they put in showing that they have over 30 vehicles waiting outside gathering dust and another 30 or so more inside the service centre.

A common sight in what I noticed was that 90% of them were either the OLA S1 PRO GEN 1 or OLA S1, with hardly a couple of OLA S1X+ and OLA S1 Air in the lot.

I had booked the service appointment in advance (timing 1 pm to 4 pm) and reached at 2:30 pm but it is of absolutely no use. The security guard displayed ownership of the service centre and said they had over 60 vehicles waiting, and the service centre staff were on a lunch break. I persisted that mine was a panel gap issue and just wanted some service personnel to take a look at it and see what they could do. He asked me to come back after 3 pm, and I could do nothing. I went into the sales section and was greeted by a nice polite lady sales personnel, and I told her my difficulties, she immediately sent me a technician she knew, and he inspected the gaps and told me to come back tomorrow to pick my scooter up.

I told them that I was coming from over far away (the service centre in Thrissur town which is just 20 km from my house said they do only small work) just to get these repaired as per the appointment given to me and I am leaving for Muscat tomorrow evening and won't be able to wait and come back.

He told me to wait for an hour and let him see what could be done. I showed him the panel gaps and the poor fitting of the mirror the delivery executive in Thrissur had done and asked him to kindly fix that too. He obliged. While waiting I was inspecting the 30-odd scooters gathering dust outside the showroom and noticed every single one of them having a few panel gaps here and there, some were more pronounced while others were subtle.

After half an hour, the service personnel came back and told me they could do nothing and it was a "manufacturing defect". I sighed and he told me there was nothing to do and I should just accept it. Saddened, I took my scooter and drove away.

Afterwards, in the evening I got a call from the OLA backend team who asked me whether I got everything fixed to my satisfaction I told her No, and what had happened. I don't know if it would be of any use but anyway, I conveyed my dissatisfaction.

Anyway, while on the ride back home, I tested the scooter quite thoroughly and found most of its functions working as well as they are supposed to. The brakes were on point. Forced regen was working well, Ola Maps were accurate, and the other features like music, party mode, and mobile app connectivity all worked well. Most importantly the range shown was accurate, and even though I was riding with a pillion and some luggage (altogether 150 kg), I was able to extract 120 km from an 85% charge (100 to 15%), which left me quite impressed.

Overall, I would say that these panel gaps, fit and finish issues are the major drawbacks of the OLA S1 PRO GEN 2, while most of the other issues plaguing the GEN 1 Scooters have been fixed. However, such inconsistencies in panel gaps, including improper alignment, huge gaps in the mudguard, and panel gaps below the handlebar are unacceptable and should be dealt with by OLA ASAP.

So, to all those looking for an OLA scooter kindly look above your front tyre for the huge panel gap between the body and the mudguard as it is a common sight among many scooters. To add to the misery, my scooter comes with a panel gap below the handlebar which no other scooter gets, so I am sad to say I am stuck with a scooter with panel gaps higher than the norm for OLA scooters.

Finally, to conclude, I must say that the OLA S1 range of scooters isn't definitely for the ones who prefer build quality and fit and finish and prefer their scooters aesthetics being top notch. For that please have a look at the Bajaj Chetak, TVS iQube etc. But for those who prefer function over form (and don't mind the form being poor), you can go for the OLA S1 GEN 2 series (be it the PRO, AIR or X).

Update from the Ola customer backend support team

I don't know what the service centre and Ola Backend Team are up to here, but I got a call yesterday asking me whether I had gotten everything fixed to my satisfaction, I told them NO, I had visited the service centre and they had me wait for an hour told me it's a "manufacturing defect" and there is nothing they could do about it.

Earlier I received a couple of text messages telling me that My scooter's repair work had been initiated and then my repair work was completed and Ola Scooter Service was done and delivered back to me.

I guess, the backend team raised a call on the response from the service centre team that they had taken the scooter for service and had completed work on it whereas in reality they made me wait for an hour, took my scooter in and after 15 minutes, told me there is nothing to do.

Now, the OLA app shows a repair estimate of Rs 265.50 when in reality absolutely nothing has been done.

In the meantime, after this thread had gone live, OLA raised a ticket on their own citing a Social Media Escalation along with an Invoice of Rs 225.

I don't know what in the hell are they raising these invoices for when there was absolutely nothing done YET on their part to resolve my issues. The service centre personnel have shamelessly raised two invoices (one for Rs 265.50 and another for Rs 225) for doing absolutely nothing on my scooter.

I have attached the relevant screenshots.

Hopefully, they do something about my issues.

Check out BHPian comments for more insights and information.

The electric scooter gets many things right but falls behind in one crucial department. If that is rectified, I'd be a happy customer.

BHPian bijims recently shared this with other enthusiasts.

Finally got my Ola S1 Pro delivered on the day of Maha Shivaratri

Delivery experience & the good, bad & ugly

After almost 3 months of deliberation, several queries, questions, test rides, and price quotes taken, I finally bought the OLA S1 PRO GEN 2 on my birthday and got the delivery on Maha Shivaratri Day.

The Experience Centre staff told me that my vehicle was ready to deliver at around noon, and I told them I would take delivery around 4:30 pm.

When I reached there for delivery, the showroom was full of customers, many getting their delivery, others who had come to book and so on, the staff was running around here and there, I was way back in line, and with the demonstration process taking a lot of time for every customer, I told them that I just want the formalities done quickly and I will take my scooter home, they obliged and I was off to my home with my New Matte White S1 PRO GEN 2.

The scooter performed well on my trip home with everything working as expected, including the proximity unlocks, OLA App, ride modes, etc, but sadly the OS was still MOVE OS 3 and they hadn't updated it. I updated the scooter once I reached home, and along with it came a dozen more features, including hill hold, hill descent, OLA Maps, Fall Detection, Tamper Detection, Concert Mode, A new Care Mood, Auto cut off indicators, regen-off setting, and many more.

I tested all of these features and most of these new features work well, except the Proximity Unlock (which is still in BETA in Move OS 4) which works sometimes.

Now coming to the bad and ugly, the fit and finish are mediocre, to say the least with visible panel gaps and a huge panel gap in the mudguard above the tire. This is a serious QC issue and should be taken care of.

I immediately reported the same via the OLA app and received a call from the service center (not the one I bought it from as they don't handle these issues) and was asked to bring in my vehicle for panel refitting on 13th March, I obliged.

Now coming to my overall experience over the last 3 days, I could say, the scooter gets many things right including range (150 km+), battery, storage, loads of features (Concert Mode, Party Mode, Maps, App-based controls, etc), The ride, handling, etc are good too with it doing well over bad patches of road, acceleration is also brisk and you get varying levels of regen which helps you brake effectively and forced regen as well which works by twisting the throttle in the opposite direction.

However, it lacks in one crucial department, quality control. The build is acceptable, but how can you fit panels in such a haphazard manner, I could put my finger through the gap in the front panel above the tire. The other panel gaps however are within a tolerable limit, moreover, there is a slight issue with paint too. As there is a noticeable line on the side of the scooter where there is a slight difference in paint, these issues have more to do with the carelessness and lack of quality control at OLA. Moreover, today, while I was reversing I suddenly noticed an error "Scooter Issue, Please restart the Scooter", I don't know what caused this but it went away after a restart.

So, I will be updating my observations after the service center visit, but so far, I am satisfied with the scooter apart from this one major flaw. If this is corrected, I can say I will be a happy customer. Hopefully, more issues don't crop up and I am praying for a hassle-free ownership experience going forward.

Image of the Front of the scooter before delivery

Rear

Left Side

Right Side

Odo at the time of Delivery

Now, the gaping panel gap at the front

The gap above the left front pocket below the handlebar

The increasing panel gaps

The difference in paint, notice a line visible

The error that popped up today

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The Ola S1 X deliveries will commence on April 22.

Ola Electric has reduced the prices of the S1 X by up to Rs 10,000. Prices for the e-scooter now start at Rs 69,999 (ex-showroom).

The Ola S1 X is available in three variants. The 2 kWh and 4 kWh variants receive a price cut of Rs 10,000, while the 3 kWh version now costs Rs 5,000 less. Deliveries will commence on April 22.

The Ola S1 X was launched in August 2023. It is positioned below the S1 Air in the company’s e-scooter line-up and comes equipped with a 4.3-inch LCD instrument console instead of a touchscreen. It gets features like cruise control and app connectivity. It features a redesigned headlight, a more basic handlebar, circular rear-view mirrors, and a flat floorboard.

The S1 X uses a hub motor setup with a peak output of 6 kW. The 2 kWh version can accelerate from 0-40 km/h in 4.1 seconds and has a top speed of 85 km/h, while the 3 kWh and 4 kWh version can sprint from 0-40 km/h in 3.3 seconds and have a top speed of 90 km/h. Depending on the size of the battery pack, the scooter can cover between 95-190 km on a single charge.

The new electric 3-wheeler is likely to be called Raahi and will compete with the Bajaj RE and Mahindra Treo.

According to media reports, Ola Electric plans to enter the e-autorickshaw segment later this year. The new electric 3-wheeler is likely to be called Raahi.

Ola’s Raahi e-rickshaw will compete with established players like the Bajaj RE, Mahindra Treo and Piaggio Ape e-city. It is said to be in development for the last couple of years and could be launched ahead of the company’s planned IPO.

Before going public, Ola Electric will reportedly make several new announcements, not just related to new products, but also its upcoming gigafactory. The new facility will manufacture battery cells by the end of this quarter. The company plans to allocate Rs 1,226 crore for its gigafactory.

In terms of sales, Ola Electric is the largest electric 2-wheeler brand in India. The company currently has a market share of 41% and plans to further strengthen its position in the electric 2-wheeler segment.

Source: ET Auto

Ola led the pack with 33,722 units registered. The company now has a market share of 41.1%.

The electric 2-wheeler segment registered a year-on-year growth of 24% in February 2024, with Ola Electric clocking the highest registrations.

According to Vahan data, a total of 81,963 electric 2-wheelers were registered in February. Electric 2-wheeler penetration rate rose from 5.6% in January to 5.7% last month.

Ola led the pack with 33,722 units registered. The company now has a market share of 41.1%. 

TVS Motors recorded 14,499 registrations, followed by Bajaj Auto with 11,618 units. Ather Energy and Greaves Electric complete the top 5 with 8,983 and 2,606 units, respectively. Hero MotoCorp clocked 1,750 registrations. 

Source: ET

The current fuel economy of my Honda Aviator is around 33-35 km/l. We also have a solar setup at home. Would an electric scooter make sense?

BHPian bijims recently shared this with other enthusiasts.

Hello, BHPians!

I am in a dilemma here, I have two scooters at home, a 2014 Scooty Streak and a 2016 Honda Aviator, both have run less than 20,000 km to date as most of our running has been with our cars ever since 2020, but now the situation has changed where all our vehicles including both our cars will be out during weekdays, so my wife is using the Scooty which gives her excellent mileage and suits her well, she is under 5 feet tall and feels most comfortable with the Scooty, My dad drives the Seltos to work, my brother drives the Sonet to work and I have been using the Aviator for a while now.

The Aviator is an excellent scooter and one of the best 110cc options available when we bought it in 2016, the suspension, the ride height, and other features were all we could ask for then, but over the years, it has developed a few scars and needs a slight touch up too. However, the major factor leading me to consider an upgrade to the Aviator is the mileage.

Initially, I used to get around 40 to 42 kmpl mileage but now over the past year or so, it has been hovering in the mid-30s (33 to 35 kmpl), which is simply too low. my daily commute is over 34 km and I need at least 1 litre of fuel per day. and a full tank of fuel (6-litre tank) barely lasts me a week (6 working days) and I usually have to refuel by the last day of the week (I am not happy to ride the scooter in the last 1-litre reserve). So with petrol prices in my city at Rs. 108.25 per litre, it costs me over Rs.541.25 for 5 days which over the month comes to a fuel bill of over Rs.3500 a month (including a few weekend runabouts).

So I was thinking, am I riding poorly or would any maintenance or service help or is there something wrong with the scooter and should I sell my scooter and get an e-scooter?

Another reason I am contemplating an e-scooter is that we have solar at home and have only used it for around half of the total production and we could save on fuel bills because we are generating our electricity, so charging is free.

Now with these factors in mind, I was searching for a few options and stumbled upon the Ola S1X+ now available at Rs.89,999 ex-showroom after a limited period Rs.20,000 discount. Now the on-road price comes to Rs.1,08,179, I am getting deals for my scooter around Rs.40,000 as well, so I would have to shell out an additional Rs.68,000 for the new scooter which seems reasonable, moreover considering an advertised range of 151km, and even if I hardly get 100km in eco mode, I can still get 3 days on a full charge, and with charging not an expense due to the solar, this seems like a good deal. Considering the monthly Rs.3500 petrol expenses I am incurring, I would be able to recover this additional Rs.68,000 in less than 2 years.

So with all these considerations, should I take the plunge or is there more than meets the eye? Am I being too optimistic about the prospect of an Ola E-scooter or should I hold on to my Aviator? What are the other factors I need to consider?

I need the advice of the forum on all these matters.

Any help is greatly appreciated.

Here's what BHPian Bhargav7 had to say about the matter:

The advertised range for the 2kw battery pack is 91Kms. The 3kw version with a range of 151 km is priced at another 10k premium.

On the commercials, you are going to save approximately 40 odd thousand per year in fuel based on your travel. Assuming a battery life of 50k kilometers (debatable), this scooter will last you around 5 years. So the IRR of this will be around 50-55% for the 2kw version and around 40-45% for the 3kw version. Those are pretty good numbers.

The other thing you really need to consider is travelling 34 kms daily on a scooter. At some point, your back is going to hurt really bad. if you have a good budget, you should use a car - EV or otherwise.

Here's what BHPian shancz had to say about the matter:

I will try to answer all of them but in a different way.

• Aviator : Getting low FE on a sparingly used scooter is expected but can be fixed with simple air-fuel-spark checks. Worst case you might need to change the carb in case it can't be recovered post a clean.
• Economy : Make sure that the difference between the price of the Aviator and a new EV makes sense based on your expected usage in the near future.

Reading through your post I somehow get a feeling that the EV is more of a want.

If you can afford it then go for it, it will be a nice change and IMO EV scooters are the safest bet to try out EVs provided you get one of the good ones which are :

• Ather 450S/X : sporty, check for service centers

• TVS iQube : comfortable
• Chetak : if available at your location
• Vida : No idea on this
• Ola S1 : I don't like it as a product so I will leave it for you to decide. Check the forum for ownership reviews.

Factors to consider :

• If you're not going to use it for long (>1 year) then it doesn't make sense to buy a new scooter and park it later as newer scooters with FI are a pain to manage due to battery and starting issues. Your Aviator is simple and carbureted, doesn't get simpler than this.

Here's what BHPian ComicCharcoal had to say about the matter:

A TVS iQube owner here. After reading about your daily usage of 34 km / 6 days a week, I would strongly recommend you buy an electric scooter.

My usage at around 30Kms per day, 5 days a week. In less than a year, my iQube has run 7500 km. Had it been a petrol vehicle, I would have spent 7500 * ₹3 = ₹22500. Electricity (home charging) charges for me are around ₹1500 for 7500 km. Even with paying for electricity, it makes sense for me. With free electricity, you should definitely go for an e-scooter.

Also, the maintenance cost of petrol scooters is way higher than E-scooters. Even assuming battery change after 4-5 years of usage, E-scooters make economic sense. The current price of the iQube battery is around ₹36k.

My only worry is your choice of scooter. I have 2 friends who bought Ola S1 / S1 pro and both of them had issues with the software, like the dickey not opening, the scooter stopping suddenly, etc. So, I went for the safer option of iQube, and have had zero issues so far. But, I should also mention I did test drive Ola scooters as well and found that they had a better ride quality than others.

I recommend you test drive the iQube, chetak and Ola S1X and then decide. I find the Ather overpriced.

Here's what BHPian RD410 had to say about the matter:

I have a Dio HET of similar vintage, run 36k kms. It still gives me FE between 45-52 kpl in the city and upto 55 kpl on highways. FE was not this good initially. These are the things I did to improve FE:

• Shifted to Castrol 5w40 fully synthetic engine oil. This oil totally changed the scooter's performance and efficiency.
• Using Yamaha PEA carbon cleaner every 5k kms. It cleans the fuel lines, internals of the carburettor and engine head. It's cheap, just costs ₹170. Comes in a 50ml bottle which needs to be added to a full tank of petrol.
• Changing the spark plug every 15k kms and making sure that the spark plug used is NGK MR7C-9N high ignitability plug and not NGK CPR8EA-9N. The former is what HET models require and the latter one is for older pre-HET models. But 90% of the time mechanics / SVCs put non-HET plugs in HET scooters because MR7C-9N is not available everywhere.
• Check tyre air pressure every week. These Honda rims and tubeless tyres lose air very quickly and that badly affects pickup and FE.

But if you really want an EV, I won't suggest Ola at all. It's still a work in progress, even the Gen 2 models have so many software, hardware and structural issues. Go for Ather or TVS iQube or Revolt RV400. The Revolt with its motorcycle form factor should be much better for daily commutes.

Check out BHPian comments for more insights and information.