KHT Motors, Whitefield, Bangalore - New Tata/Fiat dealership

J.Ravi · 4th February 2010, 07:37

KHT Motors, Kundalahalli, Whitefield, Bangalore, is the new dealership of Tata Motors for Tata/Fiat brand vehicles. Please see the advertisement in today's Times of India.

vista_qjd · 4th February 2010, 08:31

Always good to have new dealers - leads to increased competition and better service. But i am not sure i would visit them for servicing - dont know if they would have the "experienced mechanics". But might be a good option when considering buying a new car - they might throw in better deals to attract the crowd.

kites · 4th February 2010, 08:33

Nice to know that we have got a fresh new dealership for the Tata brand. Myself being an Indica owner myself now can think of getting my car services at their workshop, any new inaugural offers they are giving as promotions?

triedeverything · 4th February 2010, 08:50

After Manipal Motors closed down, this is a good move by TATA. Also, I think it is a very good choice of location - there are no TATA dealers in this area.

Holyghost · 4th February 2010, 14:03

They had been operational since Jan 2nd week. I had been there 2 weeks before for servicing my friend's Indica. The infrastructure is big. Bigger than anything currently we have in Bangalore.
Majority of the staff is from Manipal motors. The CRM is the person from Concorde Motors, Hosur Road and it is through him I got invited there for the service.

One good thing I noticed there is the customer lounge. They have seperate lounge for Drivers, Owners and another seperate lounge for family. Doesn't that sound great???

triedeverything · 4th February 2010, 20:55

Quote:

Originally Posted by Holyghost

One good thing I noticed there is the customer lounge. They have seperate lounge for Drivers, Owners and another seperate lounge for family. Doesn't that sound great???

They do this even in Concorde - Peenya. But from Gandhi's land, is it fair? What if the owner is a driver? Should TATA be distinguishing customers based on this?

BMW-X5 · 5th February 2010, 16:33

Guys,

Better don't buy a FIAT car from this dealer. I have called them yesterday as soon as I have seen the advt. in TOI. The lady at reception has connected to the FIAT sales executive as I have told her i'm interested in Punto MJD E+. I have told him clearly I have seen the car in other dealerships but i dont want to go all the way to concorde or prerana as the new dealership is close to my office. He has promissed me that he will come over to my office to give a TD of the 2010 MJD E+. I told him not to promise if he cant make it yesterday he was very confident and told me that he will come in the afternoon and give me a call before he comes. As expected I didnt get any call, again called them up this morning, the lady again picked up the call and handed over to the sales man. I have asked him what happend yesterday ? to my surprise the answer was "I forgot"

, I will come today afternoon. I haven't even got a call from this guy till now

, but I got another call from the same dealership and asking when should they come to my place with a Manza. I have told him I havent even enquired about it and I'm not interested at all, but I'm looking for a Punto and your executive was not interested. He has double checked my name and told me "no sir you have enquired, and you plan to book a Manza!!!

BMW-X5 · 5th February 2010, 18:26

Just got a call from the dealer, again not the sales guy it was the lady in reception. "Test car didnt come back to the dealership after test drive" !!!

cool_dube · 5th February 2010, 23:03

What about the service part? Anyone tried that yet? The facility does seem impressive at the outset but what about the expertise?

Rai · 8th February 2010, 18:37

Here is the Invitation I got from KHT in my mail box since i am one of their Service Customer (Fiat Petra).

They have asked me to post it here and hence I am posting.

Mods, if this is not appropriate, please remove it.

ramsnavy · 9th February 2010, 11:39

Guys,

Dont know about the show room, but the serivce they offer is good. Recently got my Indica V2 serviced and was very happy with it. The best servicing I have had in the 4 yrs of my ownership. T
The staff there is ready to go that extra mile to satisfy the customer, maybe coz its new and want to build a sizeable customer base, but who cares as long as you get good service

BMW-X5 · 9th February 2010, 14:00

May be they are interested only in service, but not in sales at least FIAT cars. I have called them up 3 times, not even once I got a pleasent reply. As I have mentioned earlier, the sales guy never called me back. On last friday the receptionist has given me a call and promised a TD by monday, but as expected no response from their end after that. Proabably I will buy the car from Prerana/Concorde and get it serviced at KHT iff their service is outstanding.

cool_dube · 10th February 2010, 16:27

Quote:

Originally Posted by ramsnavy

Dont know about the show room, but the serivce they offer is good. Recently got my Indica V2 serviced and was very happy with it. The best servicing I have had in the 4 yrs of my ownership. T
The staff there is ready to go that extra mile to satisfy the customer, maybe coz its new and want to build a sizeable customer base, but who cares as long as you get good service

I agree on the extra-mile bit but am slightly wary of their technical expertise. Their main technical supervisor was about to engage 4H on my Safari while driving on tarmac

Good that I was accompanying him on the test drive or else

I will think twice before leaving my vehicle with them all day for service!!!

BMW-X5 · 13th February 2010, 12:12

Guys,

Had been to to the showroom as they didnt offer a test drive at office/home. I really dont know what to say

. The new sales guy I have talked to was of no help, he said the car is available for test drive and filled up the form, took my contact etc. came back and said I have to wait for another hour because the car has gone out !!! Also he wants me to book the car in a week because the price will go by another 30K

in March!!!. I would say please stay away from this dealer if you are buying a FIAT. Prerana and concorde is way better, at least they would treat you with respect once you are able catch a sales person. Also the guy at concorde was aplogetic as he couldnt arrange for a test drive.

kaviprem · 15th February 2010, 06:59

Folks, KHT motors (showroom) has been operational since 2nd or 3rd week of Decemeber 2009. I had been there a couple of times then.
Like BMW-X5 pointed out, there was NO FIAT cars in display and as I understood, it was due to the fact that they were not able to get FIAT cars as fast as they could get TATA cars (may be, because of multiple dependencies).
However, I saw a LINEA taken for delivery in last week of Dec 2009. The entire family was happy to take its delivery

When I asked about it, I was told, it was through "Co-Dealer". Basically, the other dealers help out in such situations and I think, its just that a couple of folks from Manipal motors still doing the similar service in KHT. I think, its better for them to change those guys.
I don't want to name here - But, the very same guy who screwed up my car in Manipal service center (Old Airport Road) an year back was the one handled my car in KHT motors as well. But, the moment I entered the service center, he and his supervisor, both remembered me and gave my car a proper attention while I had to change Rear wheel bearing !
Prompt in completing and delivery of the job as well this time

Prem.

4th February 2010, 07:37	#1
J.Ravi Senior - BHPian Join Date: Mar 2009 Location: Bangalore Posts: 1,723 Thanked: 693 Times	KHT Motors, Whitefield, Bangalore - New Tata/Fiat dealership KHT Motors, Kundalahalli, Whitefield, Bangalore, is the new dealership of Tata Motors for Tata/Fiat brand vehicles. Please see the advertisement in today's Times of India. Attached Thumbnails
	() Thanks

4th February 2010, 08:31	#2
vista_qjd BHPian Join Date: Jul 2009 Location: Bangalore Posts: 159 Thanked: 20 Times	Always good to have new dealers - leads to increased competition and better service. But i am not sure i would visit them for servicing - dont know if they would have the "experienced mechanics". But might be a good option when considering buying a new car - they might throw in better deals to attract the crowd.
	() Thanks

4th February 2010, 08:33	#3
kites BHPian Join Date: Jan 2010 Location: bangalore Posts: 36 Thanked: Once	Nice to know that we have got a fresh new dealership for the Tata brand. Myself being an Indica owner myself now can think of getting my car services at their workshop, any new inaugural offers they are giving as promotions?
	() Thanks

4th February 2010, 08:50	#4
triedeverything BHPian Join Date: Jun 2007 Location: Bangalore Posts: 402 Thanked: 21 Times View My Garage	After Manipal Motors closed down, this is a good move by TATA. Also, I think it is a very good choice of location - there are no TATA dealers in this area.
	() Thanks

4th February 2010, 14:03	#5
Holyghost BHPian Join Date: Oct 2007 Location: Bangalore Posts: 163 Thanked: 7 Times	They had been operational since Jan 2nd week. I had been there 2 weeks before for servicing my friend's Indica. The infrastructure is big. Bigger than anything currently we have in Bangalore. Majority of the staff is from Manipal motors. The CRM is the person from Concorde Motors, Hosur Road and it is through him I got invited there for the service. One good thing I noticed there is the customer lounge. They have seperate lounge for Drivers, Owners and another seperate lounge for family. Doesn't that sound great??? Last edited by Holyghost : 4th February 2010 at 14:08.
	() Thanks

5th February 2010, 16:33	#7
BMW-X5 BHPian Join Date: May 2007 Location: Bangalore Posts: 170 Thanked: 4 Times	Guys, Better don't buy a FIAT car from this dealer. I have called them yesterday as soon as I have seen the advt. in TOI. The lady at reception has connected to the FIAT sales executive as I have told her i'm interested in Punto MJD E+. I have told him clearly I have seen the car in other dealerships but i dont want to go all the way to concorde or prerana as the new dealership is close to my office. He has promissed me that he will come over to my office to give a TD of the 2010 MJD E+. I told him not to promise if he cant make it yesterday he was very confident and told me that he will come in the afternoon and give me a call before he comes. As expected I didnt get any call, again called them up this morning, the lady again picked up the call and handed over to the sales man. I have asked him what happend yesterday ? to my surprise the answer was "I forgot" , I will come today afternoon. I haven't even got a call from this guy till now , but I got another call from the same dealership and asking when should they come to my place with a Manza. I have told him I havent even enquired about it and I'm not interested at all, but I'm looking for a Punto and your executive was not interested. He has double checked my name and told me "no sir you have enquired, and you plan to book a Manza!!!
	() Thanks

5th February 2010, 18:26	#8
BMW-X5 BHPian Join Date: May 2007 Location: Bangalore Posts: 170 Thanked: 4 Times	Just got a call from the dealer, again not the sales guy it was the lady in reception. "Test car didnt come back to the dealership after test drive" !!!
	() Thanks

5th February 2010, 23:03	#9
cool_dube BHPian Join Date: Sep 2004 Location: Bangalore Posts: 673 Thanked: 78 Times	What about the service part? Anyone tried that yet? The facility does seem impressive at the outset but what about the expertise?
	() Thanks

8th February 2010, 18:37	#10
Rai BHPian Join Date: Feb 2008 Location: Bangalore Posts: 75 Thanked: Once	Opening Ceremony Here is the Invitation I got from KHT in my mail box since i am one of their Service Customer (Fiat Petra). They have asked me to post it here and hence I am posting. Mods, if this is not appropriate, please remove it. Attached Thumbnails Attached Images Last edited by Rai : 8th February 2010 at 18:39.
	() Thanks

9th February 2010, 11:39	#11
ramsnavy BHPian Join Date: Dec 2009 Location: Bangalore Posts: 28 Thanked: 0 Times	Guys, Dont know about the show room, but the serivce they offer is good. Recently got my Indica V2 serviced and was very happy with it. The best servicing I have had in the 4 yrs of my ownership. T The staff there is ready to go that extra mile to satisfy the customer, maybe coz its new and want to build a sizeable customer base, but who cares as long as you get good service
	() Thanks

9th February 2010, 14:00	#12
BMW-X5 BHPian Join Date: May 2007 Location: Bangalore Posts: 170 Thanked: 4 Times	May be they are interested only in service, but not in sales at least FIAT cars. I have called them up 3 times, not even once I got a pleasent reply. As I have mentioned earlier, the sales guy never called me back. On last friday the receptionist has given me a call and promised a TD by monday, but as expected no response from their end after that. Proabably I will buy the car from Prerana/Concorde and get it serviced at KHT iff their service is outstanding. Last edited by BMW-X5 : 9th February 2010 at 14:02. Reason: grammar
	() Thanks

13th February 2010, 12:12	#14
BMW-X5 BHPian Join Date: May 2007 Location: Bangalore Posts: 170 Thanked: 4 Times	Guys, Had been to to the showroom as they didnt offer a test drive at office/home. I really dont know what to say . The new sales guy I have talked to was of no help, he said the car is available for test drive and filled up the form, took my contact etc. came back and said I have to wait for another hour because the car has gone out !!! Also he wants me to book the car in a week because the price will go by another 30K in March!!!. I would say please stay away from this dealer if you are buying a FIAT. Prerana and concorde is way better, at least they would treat you with respect once you are able catch a sales person. Also the guy at concorde was aplogetic as he couldnt arrange for a test drive. Last edited by BMW-X5 : 13th February 2010 at 12:13.
	() Thanks

15th February 2010, 06:59	#15
kaviprem BHPian Join Date: Feb 2010 Location: Bangalore Posts: 517 Thanked: 133 Times View My Garage	Folks, KHT motors (showroom) has been operational since 2nd or 3rd week of Decemeber 2009. I had been there a couple of times then. Like BMW-X5 pointed out, there was NO FIAT cars in display and as I understood, it was due to the fact that they were not able to get FIAT cars as fast as they could get TATA cars (may be, because of multiple dependencies). However, I saw a LINEA taken for delivery in last week of Dec 2009. The entire family was happy to take its delivery When I asked about it, I was told, it was through "Co-Dealer". Basically, the other dealers help out in such situations and I think, its just that a couple of folks from Manipal motors still doing the similar service in KHT. I think, its better for them to change those guys. I don't want to name here - But, the very same guy who screwed up my car in Manipal service center (Old Airport Road) an year back was the one handled my car in KHT motors as well. But, the moment I entered the service center, he and his supervisor, both remembered me and gave my car a proper attention while I had to change Rear wheel bearing ! Prompt in completing and delivery of the job as well this time Prem.
	() Thanks

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