Unbelievably Disgusting Incident at Courtesy Honda, Okhla - I need your Support !

narayan · 22nd September 2009, 22:05

I told u so buddy - don't wait for HONDA to act. they will be least concerned till you raise your voice..

VahanPujari · 23rd September 2009, 09:04

Quote:

Originally Posted by narayan

I told u so buddy - don't wait for HONDA to act. they will be least concerned till you raise your voice..

Precisely. You'll need to mount pressure substantially from all corners on the key pressure points. Else Convicing on cause of fault & Getting the work done would be a challenge

Ravveendrra · 23rd September 2009, 11:51

There is something seriously wrong. Even weeks after writing to Honda they have not set things right. In the case of another Accord belonging to a member from Rajasthan they did manage to provide a solution within a decent time-frame.

I suggest that you write a reply to Honda pointing out that you nver got the letter allegedly written by their dealer.

Cheers,

narayan · 7th October 2009, 19:24

Manveet
whats the update on this issue ?

any progress with the dealer/HONDA ?

its time to re-rate the service levels of HONDA. lot of ppl seem to think its best in class/hassle free etc etc..

ImmortalZ · 8th October 2009, 09:12

It seems you have a grudge on Honda, NARAYAN. All your posts are to that effect.

Honda's A.S.S has always been rated as average/passable. Check reviews of any of their cars on TBHP's main page. A few recent threads actually showed them actually giving a damn - an improvement! Anyway, I'll let you continue your crusade.

Good luck with your issue manveet.

manveet · 8th October 2009, 13:12

After some very blatant lies by Courtesy Honda and some very substandard approach, my Father has taken this into his own hands.

Some interaction is taking place, will update on the same by tonight.

p.s.
perhaps Narayan is a Honda owner and his frustration stems from there. Sorry to say, but as per developments over the past few weeks, Honda can add me to their list of disgruntled customers as well.

ImmortalZ · 8th October 2009, 22:04

He seems to drive a Formula car :o

(j/k - it says Honda City on his profile).

I've never been too impressed with my A.S.S experience either. But they are yet to make me angry. All my problems were with a fender repaint incident which was contracted outside. They redid the paintjob to my satisfaction for free when their in-house equipment arrived. But they aren't really up there with Toyota or BMW when it comes to taking care of their customers. They take care of the cars all right though.

Dose · 20th October 2009, 19:09

Quote:

Originally Posted by manveet

Some interaction is taking place, will update on the same by tonight.

Any updates on this thread?

manveet · 16th November 2009, 00:50

Quote:

Originally Posted by Dose

Any updates on this thread?

My apologies for not updating this thread.

Courtesy Honda has replaced/fixed everything free of cost, including lights on the stereo display, dashboard etc. It's back to it's initial condition of no problems.

There's a new glitch though, they forgot to connect the front speakers. But guess that's too trivial to complain about .. all's well that ends well.

Cheers for you support and patient reading.

Thad E Ginathom · 16th November 2009, 05:35

That's excellent news --- but the whole incident must still leave a bad taste.

sam_boy · 17th November 2009, 00:08

Wonderful piece of news .. Its delayed but still you won the game .. Congratulations .. I appreciate your patience ....

narayan · 17th November 2009, 12:18

Good news Manveet - i am sure a lot of man hours went from your side to get this done at HONDA

Immortalz - i drive a OHC - 2001 model. the pic u see me was taken in Malaysia when i went for some formula program sponsored by michelin..
as for the grudge against HONDA - i prefer to call it my view on what their service/attitude is all about rather than any grudge per se.
i admire their cars - my 8 yr old car feels like a 2-3 yr old car but then thats in no measure due to their A.S.S.

22nd September 2009, 22:05	#61
narayan Senior - BHPian Join Date: Aug 2006 Location: Singapore Posts: 3,133 Thanked: 2,488 Times View My Garage	I told u so buddy - don't wait for HONDA to act. they will be least concerned till you raise your voice..
	() Thanks

23rd September 2009, 11:51	#63
Ravveendrra Senior - BHPian Join Date: Jan 2008 Location: Hyderabad Posts: 1,390 Thanked: 447 Times View My Garage	There is something seriously wrong. Even weeks after writing to Honda they have not set things right. In the case of another Accord belonging to a member from Rajasthan they did manage to provide a solution within a decent time-frame. I suggest that you write a reply to Honda pointing out that you nver got the letter allegedly written by their dealer. Cheers,
	() Thanks

7th October 2009, 19:24	#64
narayan Senior - BHPian Join Date: Aug 2006 Location: Singapore Posts: 3,133 Thanked: 2,488 Times View My Garage	Manveet whats the update on this issue ? any progress with the dealer/HONDA ? its time to re-rate the service levels of HONDA. lot of ppl seem to think its best in class/hassle free etc etc..
	() Thanks

8th October 2009, 09:12	#65
ImmortalZ Senior - BHPian Join Date: Jan 2008 Location: Trivandrum Posts: 2,192 Thanked: 602 Times View My Garage	It seems you have a grudge on Honda, NARAYAN. All your posts are to that effect. Honda's A.S.S has always been rated as average/passable. Check reviews of any of their cars on TBHP's main page. A few recent threads actually showed them actually giving a damn - an improvement! Anyway, I'll let you continue your crusade. Good luck with your issue manveet.
	() Thanks

8th October 2009, 13:12	#66
manveet Senior - BHPian Join Date: Jul 2006 Location: New Delhi Posts: 1,105 Thanked: 898 Times View My Garage	After some very blatant lies by Courtesy Honda and some very substandard approach, my Father has taken this into his own hands. Some interaction is taking place, will update on the same by tonight. p.s. perhaps Narayan is a Honda owner and his frustration stems from there. Sorry to say, but as per developments over the past few weeks, Honda can add me to their list of disgruntled customers as well.
	() Thanks

8th October 2009, 22:04	#67
ImmortalZ Senior - BHPian Join Date: Jan 2008 Location: Trivandrum Posts: 2,192 Thanked: 602 Times View My Garage	He seems to drive a Formula car :o (j/k - it says Honda City on his profile). I've never been too impressed with my A.S.S experience either. But they are yet to make me angry. All my problems were with a fender repaint incident which was contracted outside. They redid the paintjob to my satisfaction for free when their in-house equipment arrived. But they aren't really up there with Toyota or BMW when it comes to taking care of their customers. They take care of the cars all right though.
	() Thanks

16th November 2009, 05:35	#70
Thad E Ginathom Distinguished - BHPian Join Date: Jun 2007 Location: Chennai Posts: 11,472 Thanked: 30,165 Times	That's excellent news --- but the whole incident must still leave a bad taste.
	() Thanks

17th November 2009, 00:08	#71
sam_boy BHPian Join Date: Jan 2009 Location: OD10 -> KA-01 Posts: 226 Thanked: 157 Times View My Garage	Wonderful piece of news .. Its delayed but still you won the game .. Congratulations .. I appreciate your patience ....
	() Thanks

17th November 2009, 12:18	#72
narayan Senior - BHPian Join Date: Aug 2006 Location: Singapore Posts: 3,133 Thanked: 2,488 Times View My Garage	Good news Manveet - i am sure a lot of man hours went from your side to get this done at HONDA Immortalz - i drive a OHC - 2001 model. the pic u see me was taken in Malaysia when i went for some formula program sponsored by michelin.. as for the grudge against HONDA - i prefer to call it my view on what their service/attitude is all about rather than any grudge per se. i admire their cars - my 8 yr old car feels like a 2-3 yr old car but then thats in no measure due to their A.S.S.
	() Thanks