[Ashir]

Originally Posted by D'Ro@dSt@r

Hi, Wanted to check if you tried the Vahaan site to the address change. Have to get my car's RC updated with the new address in Bangalore. In case it can be done online now, will save a lot of my time (May be days) and avoid visiting the RTO in person.

Thanks
Darpan

You only pay the fees online.
We have to visit RTO in person to submit the documents (including the receipts generated online).

IMO, process is the same across all the states.

[ValarMorghulis]

So my new car has been registered etc. but the address mentioned has a spelling mistake. Instead of "Salarpuria" it mentions "Salrpuia". Rest of the address is correct. The same is there in RC as well as the FastTag.
1. How do I change this? The same long drawn hassle of changing an address in an RC?
2. Also by date of birth is incorrect in the FastTag. Any idea how to change that? Required?
TIA

[varkey]

Does anyone know if the contactless Vahan/Sarathi services are working properly in Karnataka? As per KA Transport website, many services are contactless, however when I follow the steps for RC address change there is no option to upload the docs and the UI flow is not the same as the procedure guide given on their website.

[bj96]

Originally Posted by varkey

... RC address change there is no option to upload the docs...

Same for Pune (MH12). I applied online for address change of my Bullet and paid fees. There was no place for document upload (even proof for new address). It says application is submitted successfully and process is faceless, no need to visit the RTO. I am confused!

-BJ

[AppyS]

Originally Posted by bj96

Same for Pune (MH12). I applied online for address change of my Bullet and paid fees. There was no place for document upload (even proof for new address). It says application is submitted successfully and process is faceless, no need to visit the RTO. I am confused!

-BJ

So much for Faceless Applications, seems no less than a scam to thug us out especially in Bangalore. Paid up online, even uploaded necessary documents and waited a month for getting a status saying Fees cancelled. I think the Babu forgot to add ":", before the "D" in comments, to make a proper mockery for my foolishness of not paying the bribe instead. Vahan helpine/email is useless as well saying visit RTO.
Assuming I lost the 562 INR paid to the babus at KR Puram RTO. Any tips to recover the situation? Hate feeding the Govt and Babus, any more than we already feed them via taxes and duties.

[AppyS]

Originally Posted by AppyS

So much for Faceless Applications, seems no less than a scam to thug us out

Update: It was indeed a scam experience for me and net loss of Rs 562 odd. Per the Parivahan Website/Vahan Helpline (who happen to be utterly useless apart from guiding you navigating the website or handing out contacts that don't respond) -> Faceless applications can be routed to any RTO in state and responsibility lies with that RTO to process it. In my unlucky case the System sent my application intended for KA53 RTO to KA23 with no ways to undo this. KA 23 is 600Km from my place and unreachable on phone or email and have cancelled the application fees thus free feeding the money to Karnataka Govt. KA53 RTO seemed friendly upon approaching, but declined to help unless a new application with fresh fees is submitted, i.e. no way to get a refund or redirect same fees with hardcopy request. Karnataka Transport helpline email or telephone didn't respond either. After emailing them umpteen times and chasing the helpline who keep saying, Sorry cant help, go to KA23 I am now giving up eventually.

TLDR: Don't be scared of the RTO process and fall for online convenience, go in person to the RTO for these things and save yourself the trouble and losses.

[varkey]

Originally Posted by bj96

Same for Pune (MH12).... It says application is submitted successfully and process is faceless, no need to visit the RTO. I am confused!

-BJ

Did your application get processed?

Originally Posted by AppyS

So much for Faceless Applications, seems no less than a scam to thug us out especially in Bangalore. Paid up online, even uploaded necessary documents and waited a month for getting a status saying Fees cancelled.

Originally Posted by AppyS

Faceless applications can be routed to any RTO in state and responsibility lies with that RTO to process it.

I submitted an application today, and looks like they have added couple of warning messages on how to ensure the application is processed as faceless.

So it appears for the application to be processed faceless in KA, one must choose Aadhaar authentication. When I was trying this couple of months back, the authentication mode selection screen itself wasn't visible and by default was processed under Mobile OTP which is not faceless. Once you select Aadhaar authentication, enter your VID/Aadhaar and complete the OTP verification. At this point if you select "Change of Address", the address as updated in Aadhaar is automatically filled (and not editable), but there is a field to tweak it in case you need it printed on the RC slightly differently.



After that you need to confirm the details and make the payment. Majority of the times, post payment you get redirected to the Vahan home page, and you need to re-verify the payment through the portal for the payment status to be updated. After this the application gets forwarded to the RTO, and the receipt has a clear message that I need not visit the RTO.



Regarding the RTO, there is a drop down field where you can select the RTO to which the application need to be submitted. Perhaps there was a bug in the site earlier which forwarded to a different RTO. Today I was able to the see the drop down, and selected the closest RTO to my present address (different from the registered RTO).

Also, when I check the application status, it says "Authentication Type" as "Aadhaar OTP", which might indicate that it's being processed faceless. Anyway will keep the thread updated with my progress.

[AppyS]

Originally Posted by varkey

Did your application get processed?...

You are correct, these options weren't there when I submitted in September, the authentication I did was still Aadhaar OTP. After n number of chases someone approved the address change this month, however doesn't seem I will get the printed RC card. I downloaded it from the site and it shows my current address with a small typo . I have had it with transport dept, no more indulging them now on and I will leave this as it is.

[ghodlur]

How much time does it take to get the address change done on the RC of BH registration through Parivahan website using Aadhar authentication? Does the new updated RC dispatched to the Aadhar address?

I am aware of the horrendous time taken by the RTO people for my BH registration certificate. Hope things must have improved in the process atleast.

[kavu75]

Originally Posted by AppyS

You are correct, these options weren't there when I submitted in September, the authentication I did was still aadhar otp. After n number of chases someone approved the address change this month, however doesn't seem I will get the printed rc card. I downloaded it from the site and it shows my current address with a small typo . I have had it with transport dept, no more indulging them now on and I will leave this as it is.

I have submitted my application online for address change using Adhar OTP, all went fine while submitting application, made the payment and got the application number.
It was redirected to correct RTO KA-51

I did this on 22-September-2023 and from the day one status show "Pending at CA-Verification".
Looks I need to followup with RTO office. It's not a faceless service, or am missing something.

[AppyS]

Originally Posted by kavu75

I have submitted my application online for address change using Adhar OTP, all went fine while submitting application, made the payment and got the application number.
It was redirected to correct RTO KA-51

I did this on 22-September-2023 and from the day one status show "Pending at CA-Verification".
Looks I need to followup with RTO office. It's not a faceless service, or am missing something.

Hang in there, and sit tight. What happened with me, is that they sent the application to random RTO, and these non local RTOs may take their own sweet time processing this. It will take a few months but if all supporting documents are correct, this will get processed automatically. Only issue I faced is that they never sent the hard copy after processing the address change, despite having charged for it. Chases to RTO, Transport department or M-parivahan all were futile in the waiting period. In your case it has gone to the correct RTO, so in a few months you may go and chase but again they may ask for money. Let it sit like this, you don't need to do anything as far as I experienced with weird application status like these.

[kavu75]

Originally Posted by AppyS

Hang in there, and sit tight.

Thanks for the advice. After submitting my application I didn't do any followup with RTO and after posting above message I didn't check the status even in parivahan.
All in a sudden, today I got a SMS from vaahan saying my RC card was dispatched with a speed post tracking number.
Verified in digi locker and it's reflecting my updated address.
All good, at last it's a faceless service.

[bejoy]

Originally Posted by kavu75

Thanks for the advice. After submitting my application I didn't do any followup with RTO and after posting above message I didn't check the status even in parivahan.
All in a sudden, today I got a SMS from vaahan saying my RC card was dispatched with a speed post tracking number.
Verified in digi locker and it's reflecting my updated address.
All good, at last it's a faceless service.

It is indeed faceless, but it seems the RTO folks like to see our faces, thus the delay in each step. It took a month before I got my RC at hand after getting a similar SMS with tracking number. The tracking number never worked and when I got the speed post, it had a different one.