RTO, inefficient?? Naaaaaah, can't be!!
So i finally get a buyer for my 20 year old Suzuki GS450. The dude lives in Bihar! I had to get the NOC. I contemplated going to the "official" RTO counsultant outside the Tardeo RTO, but they told me it would cost Rs.2,000!
Now thats plain highway robbery. Nothing in the RTO costs more than a few hundred bucks. I thought...how bad would it be to take a day off work and figure out the system. Hey, maybe I'd be pleasantly surprised as to how efficient our RTO has become in 2004.
Day 1: So I go there first thing in the morning (after having collected all the necassary papers the day before). Some dude tells me to go to window 10XX or somehting, which is the other end of the RTO. I go, wait...he's having his tea. 15 mins later he blurts "kya mangta?" I explain that I need an NOC.
Where is the agent he asks me! He smiles and shows me his nice red paan coated teeth when I told him that I'm gonna do it myself. Hmm...i shoulda got the hint right!
Well, he looks at the papers, scribbles something even he can't read i'm sure, and send me to window 1X. Ofcourse, that happens to be all the way back near the entrance. Go there, wait in line. Woman at counter takes the papers, asks for 20 bucks, signs, stamps and hands it back. Woohooo...thats it! All done I thought. HAHA...how gullible I am.
she sends me back to get some sub-inspectors signature. He's not in the office, his "main man" says he's out for the day, come back tomorrow. Day one over, no NOC.
Day 2: I come back the next day, head straight for the inspector dude. He's not in, BUT, he will be in at 11am. Thats only 2 hours away!! Well, he enters at 1115 (not bad!!). Yells this n that to his flunkies and goes into his office ...followed by 3 agents with a bunch of papers. About 20 mins later the agents leave. I'm left wondering how much money am I gonna have to feed this guy for his signature. Surprise ...I go in, he see's the papers, and he signs! WOOhoo...NOW I got the NOC!! erm....no.
Sooo, its back to the original window. Get there just before lunch, whew. My paan soaked friend is surprised I managed to get the papers signed...in just 1 day! He looks over them, a little spittle of paan drops on one of em..."yeh kya hai....aapka notary kahaa hai?" huh?? what??
Apparently I needed an affidavit stating that all the papers were clear! geez. Where can i find a damn lawyer here! And why the hell didn't he till me this YESTERDAY!!
Well, Bombay being Bombay, there was a lawyer operating out of one of the chawls near the RTO. I snake my way into his small office, well, 2 tables and a bunch of typewriters, if you call that an office...and tell him what I need. Come back in 3 hours! Great. By this time, the day is over.
Day 3: OK, today is the day I get the NOC. I had ALL the papers...nothing's gonna stop me now. Except the paan dude has called in sick, and ofcourse, there's no one to stand in for him.
Day 4: I go back to my new home...the RTO. Not expecting much today. But Mr. Paan is in da house!! Hey, he's even in a good mood. By now he had probably developed a soft spot for me...thinkin who the hell is this poor dude who just refuses to give up. So he does his thing on my papers, signs, stamps, drops paan. Window No.11X. AAARGHHHHH!!! I got there, pay another 75 bucks. Get the receipt. Take ALL this to the sub-inspector who is early today. Again, smooth sailing here, he signs it (with his green pen). I go back to Mr. Paan. Looks at all the papers (there were about 50 of em by now!!). "achaa..come back tomorrow to collect the NOC." I plead with him to give it to me today....I can't take off work anymore I tell him. He agree's, tells me to come back after lunch.
Well...it only took me 4 days to get a simple NOC. Now if thats not efficient, I dunno what is.
Rtech |