Maruti Suzuki Website Hi Folks,
Have you ever visited Maruti Suzuki website. Maruti Suzuki company manufactures the best selling cars in India and its the website of the automobile company with no.1 A.S.S and its full of errors. What a pity.
It all started when I booked my SX4 ZXi. On the day of delivery I was informed by the Sales guy about registering on their site. I registered with the site and then tried viewing my profile but unfortunately I could not see my details (e.g My name, email id, contact no., address). All the fields were blank. The only thing I could see is my vehicle details.
I then tried editing my profile and to my horror I was not able to do that. It gave me an error, so I contacted Maruti customer care thru email and I got the reply of apology and I was promised that the issue will be solved within a week or two. Its been 3 months now and the problem still exists. Tried contacting the customer care again via email but this time no reply from them.
Finally I decided to create a new profile and was successful but the funny part of it now is that now I can view my profile with some errors but I am not able to add my car details. That means vice-versa of the problem I had earlier. Now I am hopeless but actually can't digest the fact that how can a company of this calibre neglect this big error in their website. They have already compromised with the quality with cost reduction. But now I think effects of cost reduction can be seen in their website also.
P.S. They have still not updated the SX4 site and started booking the new SX4. Please Maruti don't tarnish your image any further.
Regards,
Suchit
Last edited by Jaggu : 23rd October 2009 at 09:59.
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