Have been procrastinating this LTOR for quite some time and as always it was my work schedules and personal life which took away a major chunk of my time.
As the title states, this report is about the maintenance costs involved, an owners review of having owned the M-hawk for over 3 years now and getting used to the Scorpio's self healing technics.
The Initial Ownership report can be accessed here (Somebody's home : Voila its the MHawk " 5th service done). The buying experience and everything else has been mentioned in that thread.
It's been over 3 years and the odo reads at 43k odd clicks the ownership has been a mixed bag with almost every service(except the 1st free service) requiring a 2nd visit to the garage to get some new niggle sorted out. Many a times I have dealt with complete nincompoops at the service center who dint have a clue of what I was talking about
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Finally a word with the service works manager would yield results. This again not without having my fair share of headaches.
One of my all time favorite picture.
I will list the service costs first and then list the problems I have had with the scorpio in the last 3.5 years time.
Quote:
I was billed 2237/- for the change of GB oil, oil filters and engine oil.
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I drove the Scorpio for 5k kms with the stock
bridgestone duelers and had enough of it with a trip to Vagamon.
Jan 2010 changed the tires to Geolanders -AT and the costs involved have been put up
here (Somebody's home : Voila its the MHawk " 5th service done).
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Here's what the deal was like
6450/- x 4 for the ATS
2500/- per tire for my older BS Dueler's which had run 5k.
Alignment and balancing free. Please do the math yourself. I know the price was a steal,well it was too sweet of a deal for me to let go off.
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- 2nd Service
The cost was zilch ,
377/- bucks is what I paid.
Quote:
Only consumable was the gear box oil change which amounted to 377/- INR.
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Quote:
Interior Cleaning = 600.00
Wheel Alignment = 375.00
Wheel Balancing = 500.00
Re-fixing AC vent = 120.00
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Total = 1595.00 + taxes
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Quote:
Rubber Stopper = 7.00
Tail Lamp Bulb = 12.44
Oil Filter Element = 132.38
Fuel Filter = 1425.53
Washing = 450
General Paid Service = 2700.00
Engine Flushing = 682.00
Fabrication Work = 120.00 ==================================
Final Bill + Taxes = 6150/- ================================== |
Quote:
-------------------------------------Rate-------- Taxable-----------
Consumables ----------------------- 100.00------- 100.00
Front Wiper Blade -------------------199.89--------399.78
Kit Shim Wheel Alignment-------------157.02--------157.02
Carry Out HPL Service----------------450.00
General Paid Service---------------- 2700.00
Wheel Balancing--------------------- 600.00
Wheel Alignment--------------------- 375.00 ------------------------------------4125.00------- 656.80
--------------------------------Vat 14.00%--------- 91.95
----------------- Labour Service Tax 10.30%--------424.88
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-------------------------------------Rounded off to 5299.00
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Quote:
Fuel Filter Cartride --- 1640.17
Foam Air Cleaner --- 486.46
Kit Pads --- 4213.97
Rubber Stopper --- 7.86
Clevis Pen Pedla --- 17.47
Oil Filter Element --- 131.88
Bulb --- 17.47
White Waste --- 32.49
Color Waste --- 22.71
Ultra Coolant --- 162.28
WD40 Spray --- 84.72
WD40 Spray --- 169.44
Maximile Crown 15w40 --- 1491.72
Labor
Brake pad change --- 400
Clutch Bleeding --- 200
AC service --- 200
Replacing Air filter --- 200
Replace Diesel Filter --- 120
Replace engine oil and oil filter --- 280
Electrical Work --- 300
Interior Cleaning --- 600
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Total + taxes 12.292/-
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Post this service I raised a proper stink at IG for having charged me for cotton waste and WD40. What more ? They threw in a decent discount on the final bill and I was introduced to M&M regional service head.
Fact was that I wasn't given delivery of the vehicle as promised and with all the niggles attended to. Called the SA and started questioning him about the basic things and got him to remove the fuse box right in front of me and we found 4 blown fuses.
All through the Regional Service head was watching the fiasco and came to the rescue of the SA. Spent a good 1 hour with this gentleman explaining the pitfalls with such shoddy service and how a wonderful product is dying a premature death.
He asked me a for a days time and the scorpio was checked completely and then delivered the next day + a discount from IG. Not bad eh ?
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I opted for the regular service and topping up of fluids which came up to about 2400 bucks and taxes
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As far the problems were concerned I had my fair share with the Scorpio
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- The 1st ever problem was the rear right side power window deciding to go on a walk. This would work as per its mood swings and every single time at the service center the window roll up/roll down works flawlessly.It fails on me only when I leave the M&M service center. Beat that !!
- The next problem that I faced was the brakes locking up after having parked overnight. Every single morning the brakes would lock up and I had to be very careful for the 1st few kms. This again would self heal after about 6/7 kms of driving.Turned out to be a brake MC issue and the service center fixed it promptly without too many questions.
- The speedo plastic fascia rattle, never ending problem and still persists. After a DIY I had some peace of mind, however it's back again after the rubber inserts fell off.
- Post the 4th service I started to experience a weird gear lever shudder issue. This again has been reported in my initial ownership thread and was fixed with the replacement of the clutch. The issue was as simple as the pinion bush not being greased by the service center during the regular service schedules . Now every service I ensure this is a part of the job card.
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About 3 weeks back I rear ended a XUV. Was a major ego hit for me coz I am always careful when it comes to maintaining distance is traffic and never cutting lanes and if I did it's always after switching on the indicators, but this day was a bad one for me.
Some random dude whose testosterone levels were pretty high at 12:30pm on a Saturday decided to overtake me and cut into my lane after braking to avoid a NHC which had panic braked seeing a biker cut through. I was in the left lane and was just changing from the 2nd to 3rd gear and in a fraction of a second this dude swerved into my lane. Before the Scorpio could stop the damage was done. He had just completed 3/4th of overtaking maneuver , cut into my lane and braked. There was little I could do to stop the 2.5 tonner in time to avoid his car
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The car was due for service before my road trip and this time for a change decided to get the servicing done at Chrome Motors, Mysore Road. Impeccable job done with the servicing and the Scorpio was delivered in 3 days flat with the repairs and service done.
The car was picked up the same Saturday from my house and delivered the next Wednesday. The whole thing was flawless with daily updates on the work progress and the insurance claim and everything else. When the scorpio was returned I went back to check on a few bushes which had fallen off over time and each of those were fixed back. Phew !! A rare thing with India Garage, Whitefield unless you keep reminding them.
Latest pictures from the recent kannur trip.
Apart from those occasionally rattles the Scorpio has been running flawlessly without skipping a beat. Just last weekend I finished a 800kms road trip to Kannur and was a hoot to enjoy the torque of the Scorpio.
Steadily returning a mileage of 11.xx within city limits with 100% AC and highway mileage of around 13.xx with 100% AC and a heavy foot. With a light foot the mileage increases by about a km, I have forfeited that extra 1km for now.
Life otherwise has been wonderful with the Scorpio.
I would like to thank
Mr.Gourav Rao(Dy.Area Mgr ,M&M) and
Mr.Maqbool ,Service Works Mgr from
Chrome Motors for the service provided. I can definitely say that these are the two people who have instilled my confidence back in M&M and their services.
OT : The biggest blessing is that all the data I compiled here is mostly available on this very forum. Dint have to scramble around looking for bills and service records.