[soumobakshi]

Originally Posted by SuperGirl_Dad

Get well soon dear soumobakshi.

Can soumobakshi please confirm if his scooter was properly analyzed by a materials specialist?

Thanks for your concern All is Well!

Well other than the pictures I have shared, don't have any other evidence with me.
Post the incident the scooter was towed away by Ola RSA and returned back to me the next day in a completely repaired manner.
They have retained the damaged parts with them and was supposed to get back to me with their findings post analysis.

This is what made me wait for 2 months (Also I was away from Bangalore on a personal travel) which delayed the Post that I made finally few days back.

[Ev_junkie]

https://youtu.be/zc-w53_6sCA

Looks like ola will be doing a recall for its scooters.
Finally a good move by Ola if this is indeed true. Need to wait for an official confirmation though.

[ritesh_44]

Another incident of Ola Suspension breakage. Customer says its due to pothole, Ola claims it was hit by a bike.

https://twitter.com/rushlane/status/1630448065717977090

[daksh0510]

Originally Posted by ritesh_44

Another incident of Ola Suspension breakage. Customer says its due to pothole, Ola claims it was hit by a bike.

This is just nonsense now. We have seen enough of Ola now that this appears to be clear fake. I know there can be typos, but not a typo this big that completely changes the cause of the accident.

We need a rock-solid solution now, Ola, or else the Indian market is not forgiving and has seen many manufacturers leave our shores.

[ProLearner]

Front suspension breaking like this is very dangerous. It seems to be incorrectly designed/ analyzed.

They may not disclose actual fault, but it is evident that there was a faulty design, and they are avoiding a mass recall by replacing with the new modified part.

Also, that may be one of the reasons the Ola S1 Air came with traditional dual telescopic forks. Would like to know about the experience if any member owns it.

Other companies may not be perfect, but you can go to a service center for help. In this case, you have to contact Ola Customer Care, RSA etc. and is more of a hassle.

[Max Coutinho]

I have bought an Ola Pro bike and have been riding it since last year Nov. Haven't faced any major issue yet. But there has been one thing bothering me whenever I start it. This is related to the front fork wherein the handlebar moves down a little as if settling into a new position after you start the bike. I have been riding it on mostly pothole-free roads. After reading about these reports of front fork failing, I have my doubts about how safe the system is and if the play that I am sensing can lead to a similar problem. I am yet to contact the Ola CC with this issue. Let's see what they have to say.

[soumobakshi]

Originally Posted by soumobakshi

Unfortunately its me the impacted user.

Better Late than Never. Keeping fingers crossed

[ritesh_44]

Originally Posted by soumobakshi

Better Late than Never. Keeping fingers crossed
Attachment 2428924

Shouldn't it be a compulsory upgrade. What happens if a customer doesn't know about this and doesn't upgrades

[soumobakshi]

Originally Posted by ritesh_44

Shouldn't it be a compulsory upgrade. What happens if a customer doesn't know about this and doesn't upgrades

It is a compulsory upgrade, all impacted users were informed via registered WhatsApp and Email

[deep_bang]

https://blog.olaelectric.com/
A blog by Bhavesh about several concerns and Ola's reaction to the same. It does also cover the front fork issue too.

[Bluengel180]

Originally Posted by soumobakshi

It is a compulsory upgrade, all impacted users were informed via registered WhatsApp and Email

Not according to the communication. It is "optional" for those who have "concerns".

[neil.jericho]

Angry restauranteur - "There is nothing wrong with the biriyani that is served in my world class hotel. Any, and all, claims by disgruntled patrons, who have complained about food poisoning, and posted reports of upset stomachs, is completely fake news!

That said, as part of our continuous improvement process, we have decide to make some changes.

To prove once and for all, that all our biriyanis can be eaten without any hesitation or concern, going forward, we will be offering free antacid tablets, to everyone who orders our biriyanis, as a free optional side dish."

Another day. Another foot in the mouth move from a company that cant seem to avoid doing so. Sigh!

[ComicCharcoal]

Any experts here have evaluated the new suspension setup and understood what is the update to suspension? Does it fully solve the issue?

[advstreak]

Originally Posted by deep_bang

https://blog.olaelectric.com/

Originally Posted by ComicCharcoal

Any experts here have evaluated the new suspension setup and understood what is the update to suspension? Does it fully solve the issue?

So the blog does not give clear information on the boundary conditions of the simulations. From the gif of the simulation, it looks like they are giving the results in X-Z plane which can be considered the plane of the wheel.





The Y- axis which will be perpendicular to the plane has not been discussed. If anyone notices this will be the direction in which it will have more chance of failure because of it being a cantilever beam. The conventional forks will be much stiffer in this axis due to it becoming a rectangular section as the two shocks are held rigidly with the triple clamps and the front wheel axle bolt. As anyways those numbers are not given there is no point discussing this further.

Now coming back to the results shown in the blog post the new design seems to be stiffer in the x-y plane. If one notices carefully this is due to the material that is added back in the top region. Earlier it had cavities to save up on weight and material costs. The newer design seems to fill those up to reduce stress concentration in those areas. In the older design, you can see red areas which will generally mean that it has a high-stress concentration. As no index is given this is an assumption. They have also added stiffener ribs in other areas also to increase the sectional stiffness.



One gripe I have is the new design starts with grey color and becomes blue while the older one starts with blue and shifts toward red in high-stress concentration areas. In the absence of an index, it is difficult to judge whether the same colors are used to indicate the same stress levels or not across the two designs. They should have been more thorough in regard to their engineering data presentation.

Now the new front fork seems to be stiffer than the older based on first principles thinking, whether it will be able to survive the harsh Indian road conditions only customer data will tell, and how thoroughly OLA has tested the new design during the validation period.

[vishchan]

Originally Posted by neil.jericho

Another day. Another foot in the mouth move from a company that cant seem to avoid doing so. Sigh!

Disappointing part is they talked about statistic without actually comparing it with other designs which have withstood India road conditions. We have many Activas which are riden as harshly if not more and have survived 10+years without a suspension replacement. Active sells > 2L every month, and we don't see 200 failures of suspension. Even if you take the accident cases away, we don't hear about 34 cases every month.

You can use statistics, call every critic as motivated, but point remains that Ola scooters have a vulnerable front suspension. While they might have taken some steps, the language in the blog doesn't help matters