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View Poll Results: I have personally used their services and would rate them as: | |||
Highly Recommended | ![]() ![]() ![]() | 13 | 68.42% |
Recommended | ![]() ![]() ![]() | 3 | 15.79% |
NOT Recommended | ![]() ![]() ![]() | 3 | 15.79% |
Voters: 19. You may not vote on this poll |
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![]() | #16 | |
BHPian Join Date: Jul 2011 Location: Gurgaon
Posts: 297
Thanked: 369 Times
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![]() | #17 |
Senior - BHPian ![]() Join Date: Jan 2007 Location: Mumbai
Posts: 1,510
Thanked: 668 Times
| ![]() I just spoke to the Windshield Expert guys in Mumbai and I was flatly told that scratches (whether minor or major) cannot be removed. They can only fill cracks or chips. This is so weird!!! |
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![]() | #18 | |
Distinguished - BHPian ![]() Join Date: Apr 2007 Location: Pune
Posts: 3,003
Thanked: 2,712 Times
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Note: They should have told you upfront about the 2 options (7K for non Aahi and 17K for Asahi), but looks like they aren't very good at cheating. Else, they would have even told you that FY is better and and more expensive ![]() BTW, what's your point? Why don't you just inform the insurance company so that their money is saved? They will only pay 7K as part of the claim and will have a goodwill for you. Or you just want the insurance company to spend minimum 17K??? | |
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![]() | #19 | |
Team-BHP Support ![]() ![]() Join Date: Dec 2006 Location: Mumbai
Posts: 10,170
Thanked: 11,296 Times
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http://www.glasspolishindia.com/ | |
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![]() | #20 | |
Senior - BHPian ![]() Join Date: Jan 2007 Location: Mumbai
Posts: 1,510
Thanked: 668 Times
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![]() | #21 |
Team-BHP Support ![]() ![]() Join Date: Dec 2006 Location: Mumbai
Posts: 10,170
Thanked: 11,296 Times
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![]() | #22 | |
BHPian ![]() Join Date: Apr 2009 Location: Mumbai
Posts: 133
Thanked: 178 Times
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When we dropped the car we were told that the Asahi glass would cost 17500 + we would have a bear a cost of 2500/- for rubber and labour etc. However on delivery we found the discrepancy and pointed it out to them. Later, We did write to the insurance company regarding the claim amount My point here was for everyone to double check on what is being promised and what is being delivered by Windshield Experts. Regards Pashin | |
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![]() | #23 | |
Senior - BHPian ![]() Join Date: Jan 2007 Location: Mumbai
Posts: 1,510
Thanked: 668 Times
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Also decided to try out their detailing on the hood of my car as an emergency step as some minor scratches had occurred due to urchins rubbing their hands on the hood. They have all vanished after the polishing. I would still prefer Kamyo's services though. They charged me just 1300 bucks for the above job which was well worth it. Thanks again for your help. I have put their details up in the directory. | |
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![]() | #24 |
Distinguished - BHPian ![]() ![]() | ![]() Had a chance to use Windshield Experts last month, when a marble rock fell through the rear windshield of the Laura. ![]() Initially planned to get it done from Skoda itself, but the insurance guy recommended Windshield Experts. Though I was hesitant, the quicker turn around time (1 day v/s 8 days Skoda needed due to lack of windshield), lower cost, and positive feedback online helped make up my mind and give them a shot. Sent the car the next day, and it was returned the same evening. Everything looked perfect under a casual glance, and Windshield Experts even cleaned the broken glass pieces from the rear seat. However, when I took the car out for a spin - I noticed that the rear windshield had a significant distortion. In fact, at night, it pronounced the glare from the headlights of following vehicles and was quite an irritant. Note the yellow round circles on the fence - and how they are distorted from right to left. ![]() ![]() Upset over the same, I sent the car back to their outlet, and was asked to write to the company regarding the same, which I did so, using their website, as well as their customer feedback email address. Sadly, I did not hear back from them for over a week, and was getting worked up. Decided to give their helpline a call - only to be told the manager who deals with these grievances was busy, and would call me back shortly. Of course, that didn't happen, so after 2 days, I decided to call them back again, and spoke a little more firmly (though polite) - especially as I was getting quite impatient. That seemed to have done the trick, and I was connected with Ms. Ruchi from their office. She was a great help in sorting out the problem, and once I provided her with the required information, I was requested to send the car back to the shop, where a senior would inspect the car, and carry out the replacement if required. A date was set, and Mr. Vivek Rastogi carried out the inspection, and when I called my chauffeur to follow up, he informed me that the windshield was being replaced. It's been a over a couple of weeks now since I have the new windshield installed, and I am quite happy overall. I was expecting their Customer Service to be in the same league as many Indian companies - where customers are taken for granted - but the overall ending to this experience actually has me quite pleased. In fact, would recommend them to others for their promptness, value, and above average customer service (not excellent, but definitely above average). Let's hope there are no leakage issues during the oncoming monsoons! Last edited by lamborghini : 18th May 2014 at 13:15. |
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![]() | #25 |
Senior - BHPian ![]() Join Date: Dec 2007 Location: Gurugram
Posts: 7,938
Thanked: 4,684 Times
| ![]() I bought the windscreen for my Civic from them (Kanpur). Took them four days to get it. Then the installation was excellent. They promised but never supplied the bonnet cover clips. The Glass was identical to the OE except for the Honda logo. |
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![]() | #26 |
Senior - BHPian ![]() Join Date: Jan 2007 Location: Mumbai
Posts: 1,510
Thanked: 668 Times
| ![]() Hello all, After a 10 day official trip, I returned today to see a cracked windshield on my Polo 1.6. It seems that a stone of some sort had hit the windshield and cracked it. At first I decided to give it to the VW authorized service center as I wanted to ensure that the glass is OE but they informed me that it would cost me a whooping 12k and would take at least two days to complete. I then remembered this thread and decided to give it a shot. Visited the Andheri East outlet in Mumbai and got it replaced for 6.8k. I was glad to see that the windshield was exactly like the OE one and even had the clear slot marked out for the VIN just like the OE glass which was impressive. The work was completed in 45 minutes. Since the monsoons have already started and since the glass was fitted today itself, I still need to see if the work is good enough and there are no leaks. Overall a good job done by the looks of it but i wish they took more care in keeping the interiors clean. |
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![]() | #27 | |
Senior - BHPian ![]() | ![]() Quote:
Puzzles me as to why should the workshop charge almost double than what Auto Glass charges? Is there a difference in the quality of the glass being replaced? Doe the glass replaced by Auto glass feel solid? | |
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![]() | #28 | |
Senior - BHPian ![]() Join Date: Jan 2007 Location: Mumbai
Posts: 1,510
Thanked: 668 Times
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The glass is as good as OE if not better. I am not sure too with the reason for such a difference in costs for the same specification. Also an update that the job is well done as I did not experience any leaks during my 20 km drive to work today in heavy rain. So I am now at ease. | |
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![]() | #29 |
BHPian Join Date: May 2008 Location: Bangalore
Posts: 82
Thanked: 3 Times
| ![]() Sir, can i get the rear glass of toyota qualis? The big rear "windshield" has been broken cause some one on the street decided to break it! Anyhow what would be the cost? |
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![]() | #30 |
BHPian Join Date: Nov 2009 Location: JVPD , Mumbai
Posts: 303
Thanked: 393 Times
| ![]() I just had a Mango ( Kacha ) fall on my wifes Hyundai Eon and it shattered the windshield . I got quote of Rs 5,500 from Hyundai and Rs 4,700 from WSE andheri branch. Thinking where to get this done from! |
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