Originally Posted by Marauder (Post 3549806)

Actually, it's a really good one. One of the few good deals available in Flipkart's sale. The phone is mostly available for over 30k.

Really disappointed with the offers available after the huge hype created by them. Steal deals are all fake IMO, getting customers by putting up out of stock label just like they did with the Redmi 1s.

Originally Posted by carboy (Post 3549765)

I think it's a great deal. You are getting it at a fat discount. Even the Lumia 520 at 4,999 is a very good deal. I haven't seen it anywhere less than 6000 anywhere (at most places, it's even more than that).

Originally Posted by rm_arjuna (Post 3550709)

Online business / etailing is all about Valuation game , all these companies are interested in increasing traffic to the site and the target is to ensure no. of bills per day / hour irrespective of achieving bottomline / margins / profits . All the multi million dollar funding is used to subsidies margin earnings .

Eg: We supply stocks to e-retailers at 25% margin and the same pdt is sold at 50-70% discount . Only companies with huge VC funding can afford such media blitzkrieg

Originally Posted by Thad E Ginathom (Post 3551070)

they're going to do it all again?

rl:

Originally Posted by Safety is Param (Post 3549615)

I am trying to order the Mi 10000 mAh powerbank... available for 999/-
Finally, ordered successfully in the first attempt through Mobile App!!

Originally Posted by amanomics (Post 3551076)

Sorry, yesterday

Originally Posted by Gannu_1 (Post 3550756)

I am glad the order did not go through for you....

Originally Posted by deetjohn (Post 3551355)

And looks like they send a mail with apology to the entire country. :)

Originally Posted by deetjohn (Post 3551355)

By the way, the Nokia store can get whats app enabled on X.

Originally Posted by Flipkart

Dear Customer,

Yesterday was a big day for us. And we really wanted it to be a great day for you. But at the end of the day, we know that your experience was less than pleasant. We did not live up to the promises we made and for that we are really and truly sorry.

It took enormous effort from everyone at Flipkart, many months of preparation and pushing our capabilities and systems to the limit to be able to create this day. We were looking at fulfilling the dreams of millions of Indian consumers through deals and offers we had painstakingly put together for months.

And though we saw unprecedented interest in our products and traffic like never before, we also realized that we were not adequately prepared for the sheer scale of the event. We didn't source enough products and deals in advance to cater to your requirements. To add to this, the load on our server led to intermittent outages, further impacting your shopping experience on our site.

An unprecedented 1.5 million people shopped at Flipkart yesterday. While we stand humbled by the sheer faith that such a large number of customers have shown in us, we are unhappy that we were unable to live up to the expectations of millions more who wanted to buy from us yesterday.

And this is not acceptable to us.

Delighting you, and every single one of our customers, is absolutely the top most priority for Flipkart and we have worked very hard over the last seven years to earn your trust. Yesterday, we failed that trust. We have learnt some valuable lessons from this and have started working doubly hard to address all the issues that cropped up during this sale.

Price Changes As we were preparing various deals and promotional pricing in the lead up to the sale, the pricing of several products got changed to their non-discounted rates for a few hours. We realise that this breaks the trust our customers have put in us. We are truly sorry for this and will ensure that this never happens again.

Out-of-stock Issues We ran out of the stock for many products within a few minutes (and in some cases, seconds) of the sale going live. For example, most of our special deals were sold out as soon as they went live. We had ensured availability, anywhere from hundreds to a few lakh units for various products, but it was nowhere near the actual demand. We promise to plan much better for future promotions and ensure that we minimise the out-of-stock issues.

Cancellations We had large number of people buying specific products simultaneously. This led to some instances of an order getting over-booked for a product that was sold out just a few seconds ago. We are working round-the-clock to ensure availability of additional units for these products and will do our level best to ensure that we minimise any cancellations.

Website Issues We realise that the shopping experience for many of you was frustrating due to errors and unavailability of the website at times. We had deployed nearly 5000 servers and had prepared for 20 times the traffic growth - but the volume of traffic at different times of the day was much higher than this. We are continuing to significantly scale up all our back end systems so that we do a much, much better job next time.

Everything that we have achieved at Flipkart is purely on the basis of our customer's trust and faith. This is why we come to work each day and continue to remain extremely passionate about building the best possible customer experience for Indian consumers. We failed to live up to this promise yesterday and would like to apologise once again to every single customer for our failure.

Thank you.
Sachin and Binny

Originally Posted by msdivy (Post 3551379)

I didn't go anywhere near flipkart on 6th. But still got an apology mail. What for? They could have filtered people like me from their email blast...

Originally Posted by deetjohn (Post 3551355)

A few of my colleagues who placed an order successfully for Moto E at INR 1500 got coupons worth INR 1500 after FK cancelled the purchase.

And looks like they send a mail with apology to the entire country. :)