[vivekiny2k]

Originally Posted by mobike008

This is especially true in summers. It is almost like they want us to pay for their electricity bills

and i don't see a problem with it. We want chilled drinks, don't we?

[bblost]

Originally Posted by godog

4. Buy the drink, get the bill, write to the franchisee/manager.

Done that as soon as I created this post.
SUBWAY Restaurant Customer Service Form

[d3mon]

The MRP includes all additional costs incurred such as electricity bill, transportation cost etc. Selling a bottle or anything for that matter for more than its MRP is ILLEGAL. Period.

If they pour it into a glass and serve it to you, they can charge the moon for it, as it becomes a service. But charging 50 bucks for a bottle that should only cost Rs 22 is a crime. Never mind the ambiance or anything else the manager/salesperson tells you.

[carboy]

Originally Posted by d3mon

The MRP includes all additional costs incurred such as electricity bill, transportation cost etc. Selling a bottle or anything for that matter for more than its MRP is ILLEGAL. Period.

May not be illegal for a restaurant.

HC Allows Hotels To Charge More Than MRP - The Financial Express

[greenhorn]

understand the 30 bucks MRP, but can they charge tax on top of that ?
Businessworld - More Than Maximum

[bblost]

Got this response back from Subway.

This is one restaurant that makes it a point to reply back.
I am impressed.

Dear Imran,



Thank you for taking time out to give us your valuable feedback. We believe that "A customer who complains is our best friend".



You are aware that we restaurants are in the business of providing service & making profits to stay in this business. As all restaurants we too at Subway have invested tons of money in the brand, ambience etc & Mr. Justice Vikramjeet Sen, High Court of Delhi on 5th March, 2007 has finally recognized this fact & passed a verdict in favor of hotels & restaurants, by allowing the petition and held that charging prices in excess of MRP printed on the package to customers in hotels and restaurants does not violate any of the provisions of the Standards of Weights and Measures Act as this does not constitute the sale or transfer of these commodities by the hotelier or restaurateur to its customers. Hence any product having an MRP price on it can be sold for any price decided by the business that is a hotel or a restaurant. The MRP prices are valid only for sale in a shop or super markets.



The operative part of the judgment i.e. para 16 is reproduced below:



Para -16



“In the above analysis I hold that charging prices in excess of MRP printed on the packaging, during the service of customers in hotels and restaurants does not violate any of the provisions of the SWM Act as this does not constitute a sale or transfer of these commodities by the hotelier or Restaurateur to its customers. The customer does not enter a hotel or a restaurant to make a simple purchase of these commodities. It may well be that a client would order nothing beyond a bottle of water or a beverage, but his direct purpose in doing so would clearly travel to enjoying the ambience available therein and incidentally to the ordering of any article for consumption. Can there by any justifiable reason for the Court or Commission to interdict the sale of commodities other than at a certain price, and ignore the relatively exorbitant charge for a cup of tea or coffee. The response to this rhetorical query cannot but be in the negative. Although the vires of Rule 23 have been assailed, I do not find it necessary to answer that challenge since the provision relates to sales between dealers and neither the hotels and restaurants of the one part and customers of the other falls within this categorization.”

[alpha1]

Whoa, am impressed by Subway's response.
No shoddy/tacky "thank you for your valued input blah blah blah ... we shall get back to you ..." stuff

[given2fly]

Well, if this was such a seedhi baat. You can't take outside food to these "hotels & restaurents", so seedhi or tedhi baat, it ends right outside their door.

Originally Posted by phamilyman

So seedhi baat karo, and buy one from nearby kirana store before entering subway

[akhilesh51]

Originally Posted by bblost

Got this response back from Subway.

This is one restaurant that makes it a point to reply back.
I am impressed.

Quite surprised at the straightforward answer and appreciate the effort from company.

What irks me yet is that should have also tried to justify the price point which is more than twice the MRP of the product when they are just refrigerating the drink and not even making an attempt to serve it in a glass. Further, unlike a 5* Hotel, Subway neither was waiters, nor the expensive cutlery, not even a above average ambience...

Also, If government allows a certain sect of businesses to over rule the MRP law, why not just abandon the concept as a whole like US and Europe. That way, anyone can charge as they please leaving it on customer to decide their preferred provider.

[aerohit]

I dont eat Pizza or drink Cola

Therefore I dont have Chubby oily face.

Good for me, sad for Cola companies selling sweetend water.

[vnabhi]

Terrace Bay restaurant at Somajiguda charged Rs 50 per glass of coke when I dined there with my family. The cold drinks cost me 10% of the bill! And those 50 buck Coke's were worth 10 bucks in shops outside!

[Red Liner]

So - are you guys in favor of capitalism or socialism?

[kannan666]

And the story is the same with...Ahem...hard drinks too !

[Sam Kapasi]

Originally Posted by aerohit

I dont eat Pizza or drink Cola

Therefore I dont have Chubby oily face.

Good to know that we have some mature members in the audience.

Best Regards,
Chubby.

[mobike008]

Originally Posted by vnabhi

Terrace Bay restaurant at Somajiguda charged Rs 50 per glass of coke when I dined there with my family. The cold drinks cost me 10% of the bill! And those 50 buck Coke's were worth 10 bucks in shops outside!

Venu, TB is a fine dining restuarant and it makes sense for them to charge that amount. And, they serve it to you in a glass with ice-cubes too. But, what about Subway, that's a bit hard to digest.

I repeat what i said before, check the rate and dont order if it seems exorbitant.

I never order a cold drink when i get something better for a little extra, if you know what i mean