In the late 90s when I was at B-school, banks hit upon the brilliant suggestion of free-for-life pre-approved cards for all graduating students. So even before I had my first job I had my first two credit cards: Citi and Standard Chartered. I retained the StanC one, with my alumnus status proudly inscribed, till I left the country nearly 10 years later. When I returned, they told me it wasn't possible to reissue that card, so I moved for the first time to another provider. My StanC experience was very positive.
Ironically ICICI, with which I maintain a so-called wealth management account, refused to issue me a card citing KYC norms. I needed a card in a hurry so escalated to their regional management (both West where I am now and South where my original account is based) but no go. One guy went to the extent of saying, "Chanda Kocchar madam ne manaa kiyaa hai".
So I was wondering what to do when one of those DSA guys outside our office gate accosted me and said those 3 litle words every young man longs to hear: "free for life". I signed up without a second thought and soon became the proud owner of an HDFC card. Excellent service, extremely responsive (Platinum card helpline gets answered within 3 rings), innovative schemes and offers and a decent points redemption catalogue.
I got cold-called for a Kotak Trump card sometime last year and added that to my portfolio: the good thing about that is that it gives you 10% cashback on restaurant and movie expenses. There is a limit per transaction and per month, but otherwise they are fairly honest. They fool around with the categorisation to avoid payouts on occasion ("general entertainment" instead of "movies", "hotel" instead of "restaurant" etc.) but it' not a bad value proposition overall.
I also picked up an Axis Bank and Citi card along the way somehow. Hardly use them though.
My advice to anyone who wants a credit card:
- Two is a good number to have. If on occasion you need to cancel a card (for reported misuse for example) you have a backup.
- Chip-enabled cards are becoming increasingly popular for the additional security they provide but these sometimes get declined especially at upcountry pumps. I suggest one card be a swipe-only one just in case.
- Pay your bills on time. If you MUST revolve credit,pay the minimum amount every month and save on the late charges.
- HDFC Bank has a "smart revolve" option that is quite reasonable- they charge a flat 1000/- per month for the outstanding amount in a particular range. I accidentally invoked it one time and then promptly paid up my dues. No additional back-breaking charges, which I appreciate.
- Maintain records of expenses, receipt slips (add tip in both copies), statement soft copies at least going back a year. When I was in Singapore a hotel charge once showed up after 3 months thanks to some procedural delay on the establishment's side. American Express was kind enough to ask me if I wanted to dispute the charge but after checking my records I realised it was a valid expense only delayed inordinately and paid up.
- Some of the better providers offer categorisation of expenses and even pie charts and other graphic aids to help you monitor and plan expenses better.
- Some people prefer using debit cards or cash so that they do not get into debt, which is laudable.
- Others prefer loading everything on the credit card since that makes it easier to track .
- Some cards offer EMI option for certain purchases. This definitely makes sense for big ticket items like TVs and refrigerators for example.
- Points have a way of expiring when least expected. Keep track of your points tally and redem these from time to time.
- Choose a provider that offers WebPay option. Dropboxes are so 20th century! Pay your bills through your internet banking account from the comfort of your desk and get instant confirmation.
- Please enter card details correctly when using Webpay or any other method not linked to your card account login. A single digit here and there can mean your hard-earned money gets credited into the wrong account. Good luck getting it back of you do that!
- If your card goes out of your sight even for a brief time and you suspect it may be misused, block it immediately and to be safe, cancel it and get it reissued under a new number.