Re: Have you ever been treated negatively because of your car / bike? Long post alert!
Having driven with Uber in Mumbai for almost 2yrs, I've had innumerable experiences of being discriminated / treated badly. So much so it had almost become 'normal' for me to come across a person, specially security guards at hotels / corporates / housing societies.
The issue is that our society automatically assumes that just because someone is driving a cab, he is uneducated and ignorant of the world around! A few instances I distinctly remember:
1. Since I only used to drive with UberBlack, most riders used to be corporate guys or foreign nationals, so I naturally used to communicate in English to make life easier for everyone (and because I can! lolz). I've had innumerable riders asking me how I can speak English!? (weird!) At first I really didn't know what to say but later on I simply used to say "Eh, because I am educated?!"
2. I've had one too many alcerations with building security guards, simply because they 'think' that they're in a superior position compared to a cabbie and would spare no chance to harasse one! Let me cite an example: Its 4am and I enter a posh building somewhere in SoBo for a pickup. The rider is on his way downstairs so I asked the guard where I can park the car temporarily so as to not block the drop-off area. Guard directs me to a spot and I proceed to park with the guard watching me do so. Now just when I am done parking and switch off the car, this guy comes to me and asks me to move the car a bit to the left (like, literally 3 inches to the left!) I am like, what difference does it make? I am right here, inside my vehicle, not blocking anything, and will be probably gone in about 2mins once my rider is here! Nope, nada! The guy is adamant i move my car just because it wasn't exactly in the center of the parking box, at 4am, with NO other car around and probably 20 other slots empty!
I tried reasoning with him but to no avail. At this stage this guy gets agitated and knocks on my bonnet shouting "gaadi hatao!". I lose it, get down of the car and ask him to call his duty supervisor! All of a sudden this guy's tone and demeanor changes completely and he is like "Arre sir, barabar se park kar dete please society waale chillate hain" (Like at 4am there was anyone doing that!)
Guess why the tone changed? The guy saw my clothes and probably understood I ain't no normal cabbie (I had quit my job my JPM Chase and started driving with Uber so had a bucketload of formals which I used to wear while driving just to get that 'work feel')
3. This one time I had visited the Trident Hotel with the wife. Drove into their drop-off area and the guard only opened the door for the wife! (To be fair they would automatically assume it's a passenger drop but then she was seated in the front!) I had to get out of the car and ask for a valet and only once they saw me, my clothes and that my wife stood next to me did they proceed to park it!
4. Another one related to clothes: I was waiting for a pickup at T2 (P7 West - Uber pickup point). Had already spoken with the rider and told him I'm waiting near pillar no. X. I am waiting in front of my car, leaning on it. This guy (the rider) walks up to the car, checks the number plate, looks at me head to toe (and repeat) and then reluctantly asks "are you Nishant?" I reply so and he is relieved! First question he asks once in the car...you don't look like the driver!
5. Many instances of riders wanting to smoke inside the car. My response used to be a polite and firm NO! (I do smoke myself but NEVER inside the car). A lot of riders have been like "I've never been stopped from doing so in the past then why now?" Some arrogant riders were like, "I'm not asking you, I'm telling you!"
In such cases my answer would be standard "You have only booked the car to go from point A to B, the car belongs to me, so the rules are made by me." Only once did I have to actually stop the car and tell the rider that I'm gonna cancel the ride if he smokes inside the car and he can book another cab!
6. How can I ever forget the way other vehicles treat a cab on the road! They honk unnecessarily, cut you off to glory and angry stares are a must! Special mention goes to those who consider any cab overtaking them to be a cardinal sin! Now, there are cases where you overtake a fast car, they get offended, and zip past you. Well, nothing can be done, its a faster car! But then there are people in smaller cars getting mighty offended when you overtake them, and try all their might to overtake you again! (Case in point: I have an Ecosport 1.5 Petrol AT that I used to drive with Uber. Not a fast car but no snail either!) So many instances of other drivers trying to push their hatchbacks in order to overtake on the Sea-link! Feel for them. Saying all of the above, I have also encountered innumerable people who treated me with utmost respect so it isn't a generalization of the masses per se.
Peace! |