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Originally Posted by sohail99 I would do a paint chip repair and carry out a full body detail.
If possible, get a underbody anti-rust spray(available with Wurth and 3M).
Sand down the rust and spray it on the underbody areas.
The 'bubble' formation is a real pain. Its called 'solvent pop'.
Only solution to that is repaint.
Has the rear hatch been repainted??
the paint flow is generally seen in repainted panels!!
And the pitting seen in the last pic of 1st post is the aftermath of 'solvent pop'(has it been repainted?)
I guess the car(most panels) were repainted at dealership level maybe due to some mishap.(and it was a shoddy coverup job rather than a full repaint!)
The paint marks on the interiors show that the car has seen paintbooth! Painter might have touched the dash while he was painting the car.
You can check whether any dent correction was carried out or not by looking on the inside of the panels!!
(like if you remove the fender and see that its been beaten from the inside = repairs carried out at dealership level before purchase!)
Most others are rock chips and reminders of some seriously crappy roads the car has seen!
And in case your car's metal is exposed due to any reason, always try to cover it up with touch up paint or some clearcoat so that it doesn't undergo rusting! |
The car is driven only on 40kms of return stretch of Palm Beach Express road in Navi mumbai everyday, which is butter smooth and has been only used 3 times so as to visit lonavala via mumbai-pune expressway. The car is exactly 9500Kms old.
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Originally Posted by funkykar This is terrible! For any car less than a year old even in any trying weather conditions in India, this is too much. Have any other Figo owners experienced such an issue? If not, this could be a lemon of a car. Do prove to the dealership that this is a lemon and check out what options are at your disposal. Stripping and repainting would never result in the same quality as of factory paint. Most of the times, not even close to it. The repaint lasts only for around 70-75% time of what the original paint can last for IMO. Frankly speaking, my Premier Padmini which is 20 year old has lesser signs of rust and paint damage than this Figo (mind it that I have parked for atleast 2 years on the streets and a regular user).
See if by any means, you can get a replacement, even if you have to shell out a few thousand ruppees. |
i dont really know how i should go about this.
Tomorrow i am supposed to meet the regional Manager for the western region of Ford at the Dealership, he shall himself look at the same and give me the resolution..
earlier he pressed for repainting of only those panels, but i have asked for full body repaint.
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Originally Posted by DerAlte Aiyaiyaiyaiyaiyo! Terrible, to say the least.
Beyond the usage nicks and scrapes from usage and misalignment, this is the result of bad painting practices. I am not too sure if the fault is that of Ford at production time time (the panels are dip-coated and baked; the QC inspector would lose their job if such things go past them) - this seems to be something that the dealer might have done to fix something that has gone wrong during transit, storage or even worse - demo car!
Why didn't you contact the dealer and register your protest the first time you saw chipped paint? You should anyhow talk to Ford and send them the pics. |
Its done already long time back. its just that they are very linient and take lots of time to even reply to the pics of all the above mentioned issues by their own dealers via email
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Originally Posted by vishnurp99 This is a very sad thread for me. Especially because i also have a Figo. I feel that even if the state of the car is the dealer's fault (which it probably is), Ford will have to take responsibility. I guess this will be a good test of Ford's customer focus. |
I wish i could go by the same faith pertaining to Indian automakers and especially Ford, which has been reluctant in accepting any of the mistakes that it might have done with the car.
like: Headlight, Ground Clearance, Kat Kat Dicky Noise( only solution is whole trim change which they did for me) but no they arent recalling and nor doing by themselves unless u press hard on them
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Originally Posted by Captain Slow Arihant.EXE In some of the photos problems highlight by you seem to be that of paint chipping off. This could have happened when some stone brushed against the car. This has happened to me on my older car.
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Agreed the paint job isn't the best compared to cars in the segment. There has been a lot of cost cutting.
But I wouldn't go that far as to blame fords painting just yet.
photo0053.jpg
and
photo0094.jpg
seems to have been caused by dirty shoes/feet and mud while getting in and out of the car.
But in some pictures it your concerns look genuine. I'm not defending ford but I feel that you might have got a dealer repaired/repainted car.
Could you explain whats wrong with the AC vents? |
Dear, i take really good care of the side atleast through which i myself enter. what irritates me more is that the sides and rear doors from where the unruly passengers might have rode inside the car, is still not much affected but the side that i enter from had formed bubbles, which after bursting created huge patch of rust
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Originally Posted by dhanushs By Ford, do you mean the dealer or the company itself?. Because, I think this has to do something with the dealer. Nowadays these A.S.S guys sell far too many TD vehicles to regular customers. They just pull the speedo cable, give the car for TD and then plug the cable back in and sell if off to a regular customer. This car must have encountered an accident during the TD or atleast from the yard and it seems to be repaired/repainted. There is no other way the AC vents be smudged with paint. Now, by Ford, if you mean the dealer, I suggest you escalate the matter directly to the company. Hopefully you can find whom to contact, and contact numbers/emails in this thread. |
Both, the paint quality standards maintained by both of them are below par and pathetic i guesss
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Originally Posted by Hashim You deserve a new car from Ford or complete refund + compensation for the loss (visits to dealer etc) due to this faulty product by ford. This is all I can say, I am so much shocked to see this. |
Dont really know if i should press for the same..
Wat you other guys/ members would like to suggest ?