Chevrolet Aveo UVA - Initial review (2000 km)

gemithomas · 5th February 2008, 15:10

hey. congrats. please do let us know about the offers/discunts you guys got,

Lord Lucan · 5th February 2008, 15:39

Quote:

Originally Posted by arunnn

If you ask me, I wont recommend anybody to Sundaram. They are non-professional and not at all customer oriented. As one of my friend told, a typical government office is better than this dealer.

My experiences with Sundaram when buying the Spark was very pleasant and they were thoroughly professional

. My first service check-up (1000Kms) is also completed and the only -ve thing is that their A.S.S is only by prior appointment.
Can you please substantiate your assessment of Sundaram

. Which part of their service did you find un-professional (pre-booking, post-booking or A.S.S?). I certainly like to know the details.

gkrishn · 5th February 2008, 15:51

Quote:

Originally Posted by Lord Lucan

Can you please substantiate your assessment of Sundaram . Which part of their service did you find un-professional (pre-booking, post-booking or A.S.S?). I certainly like to know the details.

Its A.s.s in my exp. I have dealt with them for 3 and half years and have now stopped going to them.
From what ever you have listed, you have not started interacting with the sundaram a.s.s at all.

Is UVA going to come out with MJD 1.3 by any chance?

Lord Lucan · 5th February 2008, 16:03

Quote:

Originally Posted by gkrishn

Its A.s.s in my exp. I have dealt with them for 3 and half years and have now stopped going to them.
From what ever you have listed, you have not started interacting with the sundaram a.s.s at all.

You are beginning to frighten me. Which part of A.S.S is the problem
1. Not addressing your complaints?
2. In-competent service advisers?
3. Non-availability of spares?
4. Service costs?
5. Delayed delivery?
6. Unethical behaviour?
7. Any other?

Do you own an opel or fiat?

If will be of great help if you can provide the details. This will help me to consider alternatives as and when they become available

Quote:

Originally Posted by gkrishn

Is UVA going to come out with MJD 1.3 by any chance?

I have read in this forum that UVA/Aveo will come out with MJD by end of 2007

. Sundaram guys have no such info.

gkrishn · 5th February 2008, 16:20

Quote:

Originally Posted by Lord Lucan

1. Not addressing your complaints?Mostly this has been the case. Its a pain. The guy will just scribble some thing in that job card and then he will type that out in the computer and the o/p will vaguely resemble what ever you have said. You make sure while he is typing that, that is what you want.

2. In-competent service advisers?Service advisers are mostly useless, some are quite friendly but not all of them. escalate to ramesh, a manager who will be sitting inside the cabin next to the credit card counter.

3. Non-availability of spares?Not an issue..

4. Service costs? Yeah.. to some extent. Last time (30k service) for no obvious reason i got 2.5k for labor alone. No proper explanations on why...

5. Delayed delivery?To some extent. If you go by 5pm, by the time billing is done it will be 6:30pm...

6. Unethical behaviour?No such thing...

7. Any other?After garuda has closed down, the place has become mad. But that is discussed in another thread.

Do you own an opel or fiat? Corsa...

I have read in this forum that UVA/Aveo will come out with MJD by end of 2007

. Sundaram guys have no such info.If that happens will be in line to book one inspite of my above feedback...

My reply in bold...
20rottentomatoes

Lord Lucan · 5th February 2008, 16:26

Quote:

Originally Posted by gkrishn

My reply in bold...

Thank you gkrishn for the valuable informationcheers:. Lets hope that the new GM dealerships in Bangalore will have better A.S.S

nsbhagwat · 5th February 2008, 19:38

I too have heard from Pashankar (Pune dealer) that UVA will be coming with a diesel engine. But the sales person was not sure of the exact time frame.

arunnn · 12th February 2008, 22:44

Hi Dwarak,
welcome to the UVA club !!

arunnn · 12th February 2008, 23:19

Quote:

Originally Posted by Lord Lucan

You are beginning to frighten me. Which part of A.S.S is the problem
1. Not addressing your complaints?

I had a minor problem with my UVA and it took 3 visits (and 4 days ) to Sundaram to fix it. Every time the service advisor will assure that the problem is fixed, but not in reality

Quote:

Originally Posted by Lord Lucan

2. In-competent service advisers?

Yes. its a problem

Quote:

Originally Posted by Lord Lucan

3. Non-availability of spares?

Yes. I faced it. I left my car there for two days since the spare part was not available

Quote:

Originally Posted by Lord Lucan

4. Service costs?

NA

Quote:

Originally Posted by Lord Lucan

5. Delayed delivery?

Yes, very much. They never keep their words. I waited for hours to get the car, even though I went there after getting a confirmation that the car is ready

Quote:

Originally Posted by Lord Lucan

6. Unethical behaviour?

Yes, those guys lie a lot (marketing as well as service )

Quote:

Originally Posted by Lord Lucan

7. Any other?

This is more than enough !!

arunnn · 13th February 2008, 00:00

Hi,

Uploading few pics

Lord Lucan · 14th February 2008, 17:22

Quote:

Originally Posted by arunnn

This is more than enough !!

Yep, enough for a lifetime

. GM please bring in more dealers to Bangalore

finneyp · 14th February 2008, 17:47

Nice review Arun!
UVA is a nice family hatch!

Quote:

Originally Posted by arunnn

Sundaram didn't give any offer. If you ask me, I wont recommend anybody to Sundaram. They are non-professional and not at all customer oriented. As one of my friend told, a typical government office is better than this dealer.

Sundaram did the same when they were the sole dealer of Fiat, Good that Fiat gave them the boot!
Now they are the sole GM dealer, so back with their antics!

carDEtour · 29th February 2008, 09:19

Hi Arun,

I really agree with you on your review. Though I have a lot of highway driving but I also travel through a stretch which has a lot of gear shifts and the performance is 12kmpl ( 100% AC ) whereas on a highway its around 14 kmpl ( 100% AC ).

I took a suggestion from the posts from dj99 - Dhananjay and tried to switch on the AC after 60 kmph and it really works , the sluggishness is much lower.

Gear shifts was always like that for our Chevy ........... but the space kill all the cons of the car. I a beauty to drive.

Cheers
Soumya

BenjiRoss · 18th March 2009, 22:35

Hi Arun, how is the car doing now? Hope Sundaram has become better.
Just curious - do you face any problem with the driver side seat belt making a clicking noise when you fit it and drive - its annoying for me.

arunnn · 9th April 2009, 11:55

U-VA is fine.
Recently I did the second service ( even though the Oddo reading is around 8000)

I didnt find any issues with the seat bealt.

-arun

5th February 2008, 15:10	#16
gemithomas Senior - BHPian Join Date: Jan 2007 Location: Trivandrum Posts: 2,366 Thanked: 143 Times View My Garage	hey. congrats. please do let us know about the offers/discunts you guys got,
	() Thanks

5th February 2008, 19:38	#22
nsbhagwat BHPian Join Date: Sep 2007 Location: Pune Posts: 427 Thanked: 290 Times View My Garage	I too have heard from Pashankar (Pune dealer) that UVA will be coming with a diesel engine. But the sales person was not sure of the exact time frame.
	() Thanks

12th February 2008, 22:44	#23
arunnn BHPian Join Date: Oct 2007 Location: Bangalore Posts: 74 Thanked: 2 Times	Hi Dwarak, welcome to the UVA club !!
	() Thanks

13th February 2008, 00:00	#25
arunnn BHPian Join Date: Oct 2007 Location: Bangalore Posts: 74 Thanked: 2 Times	Hi, Uploading few pics
	() Thanks

29th February 2008, 09:19	#28
carDEtour Newbie Join Date: Jul 2007 Location: Mumbai Posts: 1 Thanked: 0 Times	Hi Arun, I really agree with you on your review. Though I have a lot of highway driving but I also travel through a stretch which has a lot of gear shifts and the performance is 12kmpl ( 100% AC ) whereas on a highway its around 14 kmpl ( 100% AC ). I took a suggestion from the posts from dj99 - Dhananjay and tried to switch on the AC after 60 kmph and it really works , the sluggishness is much lower. Gear shifts was always like that for our Chevy ........... but the space kill all the cons of the car. I a beauty to drive. Cheers Soumya Last edited by Technocrat : 29th February 2008 at 09:21. Reason: Please dont use Font & size tags
	() Thanks

18th March 2009, 22:35	#29
BenjiRoss Senior - BHPian Join Date: Jul 2008 Location: Tamilnadu Posts: 1,070 Thanked: 1,335 Times	Hi Arun, how is the car doing now? Hope Sundaram has become better. Just curious - do you face any problem with the driver side seat belt making a clicking noise when you fit it and drive - its annoying for me.
	() Thanks

9th April 2009, 11:55	#30
arunnn BHPian Join Date: Oct 2007 Location: Bangalore Posts: 74 Thanked: 2 Times	U-VA is fine. Recently I did the second service ( even though the Oddo reading is around 8000) I didnt find any issues with the seat bealt. -arun
	() Thanks