Linea 1.4 Emotion Pack - Delivered with a Horrendous Experience

invidious · 30th November 2009, 15:30

TC_aashay - I did not know that these locks existed either. Too bad I realized it once I lost the mirrors and lucky you that you realized it before hand. Off the cuff - if getting a PC - stick to Croma - you can buy additional 2 year warranty at a very reasonable price with genuine OEM software. The Lamington Road lackeys give you pirated stuff - this becomes an issue when you try to download security updates.

firstguri · 4th December 2009, 21:49

Invidious, welcome to the club man. Great car, great colour and not such a horrendous experience I would say. Wish you many great miles ahead with her.

invidious · 27th December 2009, 02:01

Update: Someone smashed the windscreen in an underground parking lot. Probably a bunch of kids or some drunken fools. Either way, insurance covered most of it and the damage was 1500.

For those looking to install rear parking sensors - good news! Fiat India has finally approved a set which can be installed by Fiat workshops without interfering with your warranty. Cost: Rs 4200 - which is only marginally higher than third party installers.

invidious · 9th January 2010, 01:42

Update: Completed 1000 kms and finished 3 months. Got the first service done at Tata-owned service center in Worli. They did a good job - fixed a tail light which I did not know was broken. However, they messed up the Blue & Me. It doesn't sync anymore - so I intend to take it to the service center. I already made a few calls - to the service center itself and to the 1-800 number listed on the Fiat website. I do hope they call sooner and don't make me run around for this. I really like Blue & Me

So far the 1000 kms have all been exclusively city drive - the average speed has been 23 km/hr and the average fuel consumption is 10.4 km/pl. No other concerns - keep it clean and vacuum regularly. Of course as mentioned earlier, the side mirrors were stolen and someone (later) smashed the windscreen - but these were not failures of the car - just of the society we live in.

cedizen · 9th January 2010, 05:03

Quote:

Originally Posted by invidious

Update: Completed 1000 kms and finished 3 months. Got the first service done at Tata-owned service center in Worli. They did a good job - fixed a tail light which I did not know was broken. However, they messed up the Blue & Me. It doesn't sync anymore - so I intend to take it to the service center. I already made a few calls - to the service center itself and to the 1-800 number listed on the Fiat website. I do hope they call sooner and don't make me run around for this. I really like Blue & Me

So far the 1000 kms have all been exclusively city drive - the average speed has been 23 km/hr and the average fuel consumption is 10.4 km/pl. No other concerns - keep it clean and vacuum regularly. Of course as mentioned earlier, the side mirrors were stolen and someone (later) smashed the windscreen - but these were not failures of the car - just of the society we live in.

FE of 10.4 is good enough I guess.How was your experience with Tata on the Service?

geeash · 9th January 2010, 08:33

Quote:

However, they messed up the Blue & Me. It doesn't sync anymore

delete all the user data and try to pair again and sync the phone book again

invidious · 9th January 2010, 13:07

@geeash - I tried that a whole bunch of times. Deleted "All data" and deleted "User Data" and tried pairing it. It pairs but does not connect. They have given me an appointment on Monday morning to sort out. I hope it is just the battery which needs to be disconnected and reconnected.

@cedizen - The experience has been above average but could be better. They have always been polite to a fault and have done their best to follow up. However, I don't think they are as well trained as they could be. For example, the 1-800 number given to me - the woman at the other end of incomprehensible when she replied in English and realizing this completely switched to Hindi. While this wasn't an issue for me - I can see that it can be an issue for a caller from Tamil Nadu or any of the other Southern states. They also told me that I shall get a call in 48 hours - it did not happen but they did call me within 72 hours so I can't complain too much. The car delivered to me after service was clean and tidy.

Additionally, I wanted to get the rear parking sensors installed for a while. I scheduled an appointment for 11 am at the showroom at Prabhadevi and NOT at the service center. This is what I was told - that they will be fixed at the showroom. The guard outside wouldn't let my car in for 10-15 mins till "a parking spot was empty". 3 other cars lined up behind me - so all were waiting. Finally they managed to find a spot and called me in. I was told it was take 1.5 hours to get it done earlier. But they told me to come at 6 which threw certain plans of mine astray. I must commend the same salesman who helped me purchase the vehicle - he went out of his way to find me the parking spot and get the sensors fitted by 2.30 when did not need to. So I would say it has been satisfactory mostly and above average at times. Hope this helps.

9th January 2010, 13:49

Quote:

Originally Posted by invidious

they messed up the Blue & Me. It doesn't sync anymore

invidious: Try resetting Blue&Me by disconnecting the negative terminal of the car battery for about 30 minutes and reconnecting it, which may solve your problem.

sdp1975 · 9th January 2010, 13:53

Even I had B&M problems that was fixed by disconnecting the -ve battery terminal for a few minutes.

VahanPujari · 9th January 2010, 19:05

invidious - you're rocking man !

3 months & only 1000 kms !!!
Windscreen broken
Tail lights broken
ORVMs stolen

10.4 kms in Mumbai B2B traffic is not only good but very good

invidious · 9th January 2010, 20:44

@Vahan - Haha - tell me about it. A friend suggested I do a "havan" to prevent such future happenings. At the service center the guy tells - "Abhi tak logo nahin gaya?!?!"

VahanPujari · 9th January 2010, 20:54

Quote:

Originally Posted by invidious

At the service center the guy tells - "Abhi tak logo nahin gaya?!?!"

Well, mine has gone 3 times & I then went to a graphic printer guy, got a radium Fiat logo sticker prepared & put it there. Not nice looking but better then 2 holes.

Have not heard favourable remarks about Tata Worli service station from some sources. Heard its very dis-organised. Be cautious & take care

bnzjon · 9th January 2010, 20:56

Amit, picture of your logo pls !!!

jacksons · 9th January 2010, 21:04

Invidious, Why should Logo go off ? in my 10 months old car it has not gone and yours is newer than me. At auto Expo, I was talking to their one of the executive and raised the same question about falling some of the parts and he told me that they are taking care of all the initial issues felt by earlier linea owners and has been rectified by them. Its continuous process to mend all the deficiencies faced by Linea and punto owners.

VahanPujari · 9th January 2010, 21:07

Quote:

Originally Posted by bnzjon

Amit, picture of your logo pls !!!

Shall take tomorrow & post.
Not best looking but better than nothing there.
Am now getting embossed sticker made

Quote:

Originally Posted by jacksons

Invidious, Why should Logo go off ? in my 10 months old car it has not gone and yours is newer than me. At auto Expo, I was talking to their one of the executive and raised the same question about falling some of the parts and he told me that they are taking care of all the initial issues felt by earlier linea owners and has been rectified by them. Its continuous process to mend all the deficiencies faced by Linea and punto owners.

Dude, we're talking about Logo's/ Badges getting stolen which is a bad practice in Mumbai

In my residence vicinity, my Linea was the 1st car from where logo theft started. Now all cars parked all around are without logo's including Innova, Ikon, Santro, Corrolla, Fiesta etc. My earlier Ikon logo was never stolen in the same parking place.

30th November 2009, 15:30	#76
invidious BHPian Join Date: Sep 2009 Location: Bombay Posts: 845 Thanked: 1,226 Times	TC_aashay - I did not know that these locks existed either. Too bad I realized it once I lost the mirrors and lucky you that you realized it before hand. Off the cuff - if getting a PC - stick to Croma - you can buy additional 2 year warranty at a very reasonable price with genuine OEM software. The Lamington Road lackeys give you pirated stuff - this becomes an issue when you try to download security updates.
	() Thanks

4th December 2009, 21:49	#77
firstguri BHPian Join Date: Aug 2009 Location: Mohali Posts: 389 Thanked: 420 Times	Invidious, welcome to the club man. Great car, great colour and not such a horrendous experience I would say. Wish you many great miles ahead with her.
	() Thanks

27th December 2009, 02:01	#78
invidious BHPian Join Date: Sep 2009 Location: Bombay Posts: 845 Thanked: 1,226 Times	Update: Someone smashed the windscreen in an underground parking lot. Probably a bunch of kids or some drunken fools. Either way, insurance covered most of it and the damage was 1500. For those looking to install rear parking sensors - good news! Fiat India has finally approved a set which can be installed by Fiat workshops without interfering with your warranty. Cost: Rs 4200 - which is only marginally higher than third party installers.
	() Thanks

9th January 2010, 01:42	#79
invidious BHPian Join Date: Sep 2009 Location: Bombay Posts: 845 Thanked: 1,226 Times	Update: Completed 1000 kms and finished 3 months. Got the first service done at Tata-owned service center in Worli. They did a good job - fixed a tail light which I did not know was broken. However, they messed up the Blue & Me. It doesn't sync anymore - so I intend to take it to the service center. I already made a few calls - to the service center itself and to the 1-800 number listed on the Fiat website. I do hope they call sooner and don't make me run around for this. I really like Blue & Me So far the 1000 kms have all been exclusively city drive - the average speed has been 23 km/hr and the average fuel consumption is 10.4 km/pl. No other concerns - keep it clean and vacuum regularly. Of course as mentioned earlier, the side mirrors were stolen and someone (later) smashed the windscreen - but these were not failures of the car - just of the society we live in.
	() Thanks

9th January 2010, 13:07	#82
invidious BHPian Join Date: Sep 2009 Location: Bombay Posts: 845 Thanked: 1,226 Times	@geeash - I tried that a whole bunch of times. Deleted "All data" and deleted "User Data" and tried pairing it. It pairs but does not connect. They have given me an appointment on Monday morning to sort out. I hope it is just the battery which needs to be disconnected and reconnected. @cedizen - The experience has been above average but could be better. They have always been polite to a fault and have done their best to follow up. However, I don't think they are as well trained as they could be. For example, the 1-800 number given to me - the woman at the other end of incomprehensible when she replied in English and realizing this completely switched to Hindi. While this wasn't an issue for me - I can see that it can be an issue for a caller from Tamil Nadu or any of the other Southern states. They also told me that I shall get a call in 48 hours - it did not happen but they did call me within 72 hours so I can't complain too much. The car delivered to me after service was clean and tidy. Additionally, I wanted to get the rear parking sensors installed for a while. I scheduled an appointment for 11 am at the showroom at Prabhadevi and NOT at the service center. This is what I was told - that they will be fixed at the showroom. The guard outside wouldn't let my car in for 10-15 mins till "a parking spot was empty". 3 other cars lined up behind me - so all were waiting. Finally they managed to find a spot and called me in. I was told it was take 1.5 hours to get it done earlier. But they told me to come at 6 which threw certain plans of mine astray. I must commend the same salesman who helped me purchase the vehicle - he went out of his way to find me the parking spot and get the sensors fitted by 2.30 when did not need to. So I would say it has been satisfactory mostly and above average at times. Hope this helps.
	() Thanks

9th January 2010, 13:53	#84
sdp1975 Senior - BHPian Join Date: Aug 2009 Location: Bangalore Posts: 1,700 Thanked: 1,273 Times View My Garage	Even I had B&M problems that was fixed by disconnecting the -ve battery terminal for a few minutes.
	() Thanks

9th January 2010, 19:05	#85
VahanPujari BANNED Join Date: Mar 2009 Location: Mumbai Posts: 1,308 Thanked: 8 Times	invidious - you're rocking man ! 3 months & only 1000 kms !!! Windscreen broken Tail lights broken ORVMs stolen 10.4 kms in Mumbai B2B traffic is not only good but very good
	() Thanks

9th January 2010, 20:44	#86
invidious BHPian Join Date: Sep 2009 Location: Bombay Posts: 845 Thanked: 1,226 Times	@Vahan - Haha - tell me about it. A friend suggested I do a "havan" to prevent such future happenings. At the service center the guy tells - "Abhi tak logo nahin gaya?!?!"
	() Thanks

9th January 2010, 20:56	#88
bnzjon BHPian Join Date: Jul 2009 Location: Dubai Posts: 836 Thanked: 127 Times View My Garage	Amit, picture of your logo pls !!!
	() Thanks

9th January 2010, 21:04	#89
jacksons BANNED Join Date: Oct 2009 Location: New Delhi Posts: 362 Thanked: 67 Times	Invidious, Why should Logo go off ? in my 10 months old car it has not gone and yours is newer than me. At auto Expo, I was talking to their one of the executive and raised the same question about falling some of the parts and he told me that they are taking care of all the initial issues felt by earlier linea owners and has been rectified by them. Its continuous process to mend all the deficiencies faced by Linea and punto owners.
	() Thanks