Bought New laura1.8TSi breakdown within 8 days from delivery! EDIT: Got TSi back!

Red Circle · 5th January 2010, 09:58

Quote:

Originally Posted by ImmortalZ

You say you were a member since 2005 and you didn't notice all the threads about Skoda reliability?

Clutch hydraulics failure eh? Could it be that a rat chewed through the piping?

It was his dad who booked the car and he dint even know that they are buying a Skoda till the time of delivery.

nairrk · 5th January 2010, 10:15

Really sorry to read your case and problem.
Being a member with TBHP since 2005 and read many complaints about SKODA, its dealers etc you should have warned your dad from going to this car?
A new car with only a couple of hundred kms on the odo, going off like this means
they did not undertake proper quality checking?

shamanth · 5th January 2010, 10:28

Looks like Problem with skoda quality and A.S.S is getting bad to worse. Hope you wont face much problem with your car anymore.

Jaggu · 5th January 2010, 10:37

Sheez whats wrong with Skoda! I thought only Auto box were a suspect, even the manual!

I think you should ask them to get you some goodwill warranty as Vidyut mentioned.

Gansan · 5th January 2010, 10:40

They might be able to make good engines and power trains, but what is the use if they overlook critical components? Again, the image of Skoda seems high and it is a big ticket purchase only in India. May be it is an inexpensive brand in Europe.

khan75 · 5th January 2010, 10:55

Quote:

Originally Posted by Gansan

They might be able to make good engines and power trains, but what is the use if they overlook critical components? Again, the image of Skoda seems high and it is a big ticket purchase only in India. May be it is an inexpensive brand in Europe.

It is. They're bunched together with SEAT at the lower end of the scale within the VW group
Lambo/Bugatti/Bentley > Audi > VW > SEAT/Skoda

hillram · 5th January 2010, 11:06

Really sorry to hear about this break down for a brand new car.You must pull up Skoda guys really and make then realise their faults.

bigron · 5th January 2010, 11:07

Aaa. Skoda is at it again. It never seizes to amaze me how this brand is even surviving in India for soo long.
I feel for you mate.Hope you get things sorted out and get to enjoy your car as a proper car and not a lemon.

SKODA_RS · 5th January 2010, 12:23

Quote:

Originally Posted by nairrk

Really sorry to read your case and problem.
Being a member with TBHP since 2005 and read many complaints about SKODA, its dealers etc you should have warned your dad from going to this car?
A new car with only a couple of hundred kms on the odo, going off like this means
they did not undertake proper quality checking?

yeah i am a member since 2005.But dude the car was a total surprise.!! if i had known about my dad buying this car i would have definately warned him..! :(

sadly there is are no options available for extended warrenty :(

Yup....i am going to showroom tomo to question the AGM.
Will ask for the intial PDI report.

Quote:

Originally Posted by n.devdath

To my knowledge and experience with Skoda so far, it doesn't seem like a lemon to me. Once this issue is sorted out, you should be able to enjoy the car to its fullest, and yes, please do not think of going to court etc for such issues as it will not result in anything other than worsening of the situation.

Yeah actually when we bought the car i searched the forums...and i was keeping my fingers crossed that problems should not arise with my car..but to my horror that happened.
And yes i hope its a minor issue because except for the problem the car is a beauty,total drivers delight.
And yeah as a last measure i was thinking of the court if they state that its a manufacturing defect.

atleast till now they attended me well...lets hope they dont show their true colors.

dude...how to contact skoda directly??
please give an e-mail if u have where i can forward this link.

aaggoswami · 5th January 2010, 16:16

Quote:

Originally Posted by SKODA_RS

dude...how to contact skoda directly??
please give an e-mail if u have where i can forward this link.

I am posting a straight lift up from the following post. This contains many links to even media persons, but you can do pick up the higher Skoda officials from the list.

Refer to this post :
http://www.team-bhp.com/forum/1221731-post59.html

It contains many contacts.

Quote:

Press
Ravi Rao, Times of India - ravishankar.rao@timesgroup.com
Hafeez Mateen, Times of India - mateen.hafeez@timesgroup.com
Soumitra Pote, Maharashtra Times - sampote@gmail.com
Durgesh Singh, Navbharat Times - singh.durgesh27@gmail.com
Danish Khan, Mumbai Mirror - danish.khan@gmail.com
Hemal Asher, Mid-day - hemal@mid-day.com

Germans/Czechs
Joerg Mueller, President, Volkswagen - info@volkswagen.co.in
Andreas Prinz, Managing Director, Volkswagen - info@volkswagen.co.in
Bernhard Steinrucke, Director General, Indo German Chamber of Commerce - bombay@indo-german.com
Ms. Radha Mathai, Memberships, Indo German Chamber of Commerce - bombay@indo-german.com
Walter Stechel, Consul General, German Consulate - info@mumbai.diplo.de
Ms. Eva Drdakova, Ambassador, Embassy of the Czech Republic - bombay@embassy.mzv.cz

Indian Government officials
N.N.Prasad, Joint Secretary, Public Grievances, Ministry of Commerce and Industry, New Delhi - nareshnp@ub.nic.in
Ms. Radha Shankar, Ambassador, Indian Embassy, Berlin, Germany - commercial@indianembassy.de

Skoda Czechoslovakia
Reinhard Jung, Chairman - info@skoda-info.cz
Tonsu Ondrej, Customer Care - Ondrej.Tomsu@skoda-auto.cz
Richard Kuba, Assistant to Pavel Adams, VP, Customer Services - Richard.Kuba@skoda-auto.cz
Pavel Adam, VP, Customer Services - Pavel.Adam@skoda-auto.cz

Skoda Auto India Private Ltd
Karsten Bogun, MD - karsten.bogun@skoda-auto.co.in
Jean-Marie Lagey, MD - jean-marie.lagey@skoda-auto.co.in
Thomas Kuehl, Director Sales - thomas.kuehl@skoda-auto.co.in

Karthik.Ramesh@skoda-auto.co.in 0240-3051220
0240-6631206 0240-6631111
srinivas.sudhir@skoda-auto.co.in 93250-88123 0240-6631256

SKODA_RS · 7th January 2010, 09:38

Quote:

Originally Posted by aaggoswami

I am posting a straight lift up from the following post. This contains many links to even media persons, but you can do pick up the higher Skoda officials from the list.

Refer to this post :
http://www.team-bhp.com/forum/1221731-post59.html

It contains many contacts.

Many Thanks aaggoswami.I will use the contacts if necessary.
And thats such a long list.

SKODA_RS · 7th January 2010, 09:44

Hi guys,my laura is still at the showroom.Its been almost 5 days now.
The problem they diagnosed was the clutch oil pipe leakage.
The showroom guy said they have ordered the pipe from Skoda Aurangabad and he said its just 2 hrs work when he gets the pipe.
Hopefully they will receive the pipe today and give delivery of my Tsi today.

I am missing it a lot.Its like she has totally disappeared from our lives. :(

kartho · 7th January 2010, 10:39

I am really terrified and shocked to read this thread, I have read many SKODA issues in this forum, but this one @220kms is by far the most shocking incident for any car !!

Its a beautiful car and its so painful to see it get towed... anyways, i really hope that its just a 2hr job like they claim and more like a lucky charm for your beauty... after this i hope you have miles and miles of happiness and good times with your Laura !

If your talks with the AGM does not help, why not warn them that you will go to Pune Mirror !! Those guys have been very helpful in many customer satisfaction issues - with a high value car like this, i am sure they would be more than happy to help - but first warn the GMs office that this would be your next step.. they would surely know that if you do go to Mirror, thats the last Laura they sold ! All the best and may you get justice you deserve !

Prithvi · 7th January 2010, 10:54

Sad to hear this being a skoda owner, however sometimes things are beyond our control and any manufacturer. Hope you get your monster back asap. Happy Driving.

harishv · 7th January 2010, 11:07

Who is the dealer you brought the car from?

5th January 2010, 10:15	#17
nairrk Senior - BHPian Join Date: Sep 2009 Location: Kannur Posts: 2,446 Thanked: 687 Times View My Garage	Really sorry to read your case and problem. Being a member with TBHP since 2005 and read many complaints about SKODA, its dealers etc you should have warned your dad from going to this car? A new car with only a couple of hundred kms on the odo, going off like this means they did not undertake proper quality checking?
	() Thanks

5th January 2010, 10:28	#18
shamanth BANNED Join Date: Nov 2009 Location: Bengaluru Posts: 1,036 Thanked: 658 Times View My Garage	Looks like Problem with skoda quality and A.S.S is getting bad to worse. Hope you wont face much problem with your car anymore.
	() Thanks

5th January 2010, 10:37	#19
Jaggu Team-BHP Support Join Date: May 2004 Location: Bangalore Posts: 20,384 Thanked: 17,298 Times	Sheez whats wrong with Skoda! I thought only Auto box were a suspect, even the manual! I think you should ask them to get you some goodwill warranty as Vidyut mentioned.
	() Thanks

5th January 2010, 10:40	#20
Gansan Senior - BHPian Join Date: May 2009 Location: Chennai Posts: 4,625 Thanked: 5,924 Times	They might be able to make good engines and power trains, but what is the use if they overlook critical components? Again, the image of Skoda seems high and it is a big ticket purchase only in India. May be it is an inexpensive brand in Europe.
	() Thanks

5th January 2010, 11:06	#22
hillram Senior - BHPian Join Date: Apr 2007 Location: Hyderabad Posts: 2,941 Thanked: 1,329 Times View My Garage	Really sorry to hear about this break down for a brand new car.You must pull up Skoda guys really and make then realise their faults.
	() Thanks

5th January 2010, 11:07	#23
bigron Senior - BHPian Join Date: Sep 2007 Location: NSEW Posts: 1,308 Thanked: 2,715 Times	Aaa. Skoda is at it again. It never seizes to amaze me how this brand is even surviving in India for soo long. I feel for you mate.Hope you get things sorted out and get to enjoy your car as a proper car and not a lemon.
	() Thanks

7th January 2010, 09:44	#27
SKODA_RS BHPian Join Date: Oct 2005 Location: Pune Posts: 33 Thanked: Once	Update Hi guys,my laura is still at the showroom.Its been almost 5 days now. The problem they diagnosed was the clutch oil pipe leakage. The showroom guy said they have ordered the pipe from Skoda Aurangabad and he said its just 2 hrs work when he gets the pipe. Hopefully they will receive the pipe today and give delivery of my Tsi today. I am missing it a lot.Its like she has totally disappeared from our lives. :(
	() Thanks

7th January 2010, 10:39	#28
kartho BHPian Join Date: Oct 2009 Location: Pune Posts: 132 Thanked: 2 Times	I am really terrified and shocked to read this thread, I have read many SKODA issues in this forum, but this one @220kms is by far the most shocking incident for any car !! Its a beautiful car and its so painful to see it get towed... anyways, i really hope that its just a 2hr job like they claim and more like a lucky charm for your beauty... after this i hope you have miles and miles of happiness and good times with your Laura ! If your talks with the AGM does not help, why not warn them that you will go to Pune Mirror !! Those guys have been very helpful in many customer satisfaction issues - with a high value car like this, i am sure they would be more than happy to help - but first warn the GMs office that this would be your next step.. they would surely know that if you do go to Mirror, thats the last Laura they sold ! All the best and may you get justice you deserve ! Last edited by kartho : 7th January 2010 at 10:40.
	() Thanks

7th January 2010, 10:54	#29
Prithvi BHPian Join Date: May 2005 Location: BANGALORE Posts: 302 Thanked: 26 Times	Sad to hear this being a skoda owner, however sometimes things are beyond our control and any manufacturer. Hope you get your monster back asap. Happy Driving.
	() Thanks

7th January 2010, 11:07	#30
harishv BHPian Join Date: Aug 2008 Location: mumbai Posts: 377 Thanked: 789 Times	Who is the dealer you brought the car from?
	() Thanks