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Originally Posted by poloman Gaurav, I had also told them to do the alignment only not balancing since there was no wobbling or any perceivable issues. But the logic for not doing alignment was that the SA during test drive did not experience any pull. So decided that was not required. I tried to argue how can a test drive decide whether alignment is required or not. But they told they are trained proffesionals and can pick all these things by just test driving. VW can even think of replacing alignment jig with trained eyes. I did not have any more energy to argue. Any ways they were ready to do that for an additional amount of Rs750. So a wheel balancing+ alignment in the service center will cost you a whopping 2.2K.I've had enough of this rip off and will get that done that in some good tyre shop outside. |
This wont have costed over Rs.6-700 max from outside. Its certainly a rip off. The dealer is taking people for a ride. If the issue is not persistant, why ask customer to still get it done. And then these are basic issues known to many owners now and they can very well decide if they want to get it done or not.
In fact, the SA in my case never even pushed to get alignment done, but since it was 15k on the clock, I felt it is anyways time to get it checked. I agree that a trained eye can catch even a slight alignment issue but Polo anyways have a slight left pull due to some sensor positioning. So in this case, I'd rather get alignment done. My cedia's alignment didnt go wrong from 25 to 54k kms but I still got it checked at 43k kms when I got new tyres.
In your case, I'd say either get alignment done or keep an eye for uneven tyre wear at front.
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How critical are the fuel filter and a/c filter change? Is VW recommending these changes in the first service?
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Well, AC filter if not changed should atleast have been cleaned if it was not in a postioned to be replaced. We have a stupid tree in front of the house which sheds tiny leaves all year and makes AC service mandatory every 2 years for all cars at home. Polo supposedly is the only car in sub 15 lac segment which is coming with a AC filter (dont know about skodas). Civic and cedia have a space for filter but there is no filter installed. Dont worry on this part, if you feel less air from blower or strained AC in future, get it changed. For now, forget about it.
For the fuel filter, only God or VW can tell, whats is its actual recommended change interval. It differs from one car to another, for example 800 - 20k kms, swift - 20k kms, lancer - 20k kms, civic - 40k kms, cedia - 1 lac kms. But then paying Rs. 400 for polo even at 15k is better than 4k at every 40k kms for civic or 22k at 1 lac kms for complete fuel pump assembly of cedia. Still, let me pull out the car's manual and check, if I get any information there.
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Also what is the recommended mileage for getting the alignment done. My car has done 13K.
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Alignment of the car mostly depends on the roads you drive on. It may last as little as 1-2k kms and as long as 30k (what I have witnessed). Alignment of new cars can last 20k kms plus easily if driven on normal roads as suspension is new. As the suspension wears, the intervals may also shorten. I'd recomment you get alignment done and get 5 wheel rotation also done.
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I did not get any left over engine oil. Looks like again a big rip off.
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You can question them on the same, you have your "right to information". They cannot sell you the oil at more than MRP price which for castrol magnetic 5W 40 is Rs.970/-
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Originally Posted by parimal_g Do you have petrol Polo..?, as Fuel Filter look very reasonable, and Why this Synthetic Lubrication charged under Labour, why charges for Drain plug i know its only 55 but still, was it damaged during service..?The service centers charges for even grease if they need to apply, i was even charged for Cleaning agent during servicing, ideally they should cover these under servicing charges(Am talking about Tata Fiat). |
Yes mine is Petrol 1.2. Very nice point, why lubrication under labour? Worth a thought. I dont know and I missed asking. Will ask about it next time I visit ASC. VW changes Drain Plug for all cars at every service, according to them, once it is loosened, it cannot be tighened back to the same perfection. The same tightening torque funda that goes in when tightening the Engine bolts (con rods, piston, head, etc).
Most ASCs charge even for small miscellaneous things. In real, they mean nothing, and its just a rip off. But then this also differs from OEM to OEM and dealer to dealer. Most M/S dealers are fair, Honda deals are not bad, VW dealers are a bit arrogant, HM-Mitsui dealers are "atleast the customer have come in" kinda attitude, charges only necessary stuff. And TATA deals..lets not talk about the bunch of crooks.
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Originally Posted by Captain Slow Rs 8,600 for first service? Even a 20Lakh Fortuner SUVs first service isnt so expensive! WHAT IS VW India thinking?
How expensive will the 3-4 th major service be? |
A few things worth noting here. Does Fortuner take synthetic oil? I know it must betaking about 8 plus Litres of mineral oil but still it works out cheaper than the 3 Litre synthetic. Second, Honda changes oil/oil filter of jazz/city every 5k km/3 months. So, you will end up paying over Rs. 4k at the end of the year only for oil and filter, despite free services and waste more time (= money). Add other filter/alignment/balancing cost when ever necessary and the difference will be negligible.
I am not disputing that charges here are fair. Engine oil is charged more and thats from dealers side; and wheel balancing/alignment charges are atrocious. But still, once is year kinda compensates for it.
For god sake, I paid more then this for my 800, which had oil change evry 5k kms. This is still less..lolzz