Tire burst & Irresponsible Bridgestone Attitude

emanuscript · 23rd November 2007, 19:55

Hi.

I filed a complaint at the Hyderabad Consuemer Forum yesterday.

Some of you wanted to see the pics - here it is - this is also filed in the complaint.

I see the point when some of you suspect this as a quality issue..But here's my question - This is a crack on the sidewall - unless deliberately burst by a tool like a pick-axe or something, how can this happen? So my technically lay-manish mind suspects that if there is (a certain degree of )pressure applied on the tread the side walls tend to burst - this might be too simple to digest - but look at those cracks!

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Regards,
Manu

DirtyDan · 24th November 2007, 01:51

I used to be a test driver (3 years of it) for Dana-Spicer in the U.S. I have never seen anything like those cracks and I have seen a lot of punctured and burst tires. My experience has been that a defect will usually be in the tread area where the belts underneath become separated from the tread and the whole tire disintegrates.

Unless someone GROSSLY over inflated those tires perhaps you have a case.

abhijitvp · 24th November 2007, 14:00

Last month just after the expressway both of my left tyres burst after hitting a pothole at 80KM/H. Tyres were Bridgestone Potenza G3 175/60 R13 and done almost 38K. I was about to replace them and this thing happened.

Ricky_63 · 24th November 2007, 15:56

[quote=esteem_lover;633702]Ricky_63, thad never had any problems with his tyres. He is just a tyre manufacturer's insurer's claims manager. Now we know what you are mr.ginathom.

LOL

Sorry ...thad I wanted to address Manu

Esteem Lover - thanks for pointing out the folly

Cheers

emanuscript · 24th November 2007, 19:18

Hmmmm...That makes it 2 of us..though I've been driving for only the last 3 years (this is my second car), I've never seen or heard something like this..

If you thought the burst was bad enough, you should hear about the Bridgestone guys bargaining like the company's revenue depended on the fate of this event..25% Sir, Okay 50% Sir..Okay 50 % + 50% after reinspection sir..aaah! disgusting!

My second day at the consumer court today - got a date for 27th - First hearing...Another leave! will keep you posted!

Regards,
Manu.

Thad E Ginathom · 24th November 2007, 22:40

Might be worth pointing out to these guys that it is a couple of tires being talked about here --- it could very well have been a couple of lives.

itzzme · 25th November 2007, 19:10

Quote:

Originally Posted by emanuscript

Hi.

I filed a complaint at the Hyderabad Consuemer Forum yesterday.

Some of you wanted to see the pics - here it is - this is also filed in the complaint.

I see the point when some of you suspect this as a quality issue..But here's my question - This is a crack on the sidewall - unless deliberately burst by a tool like a pick-axe or something, how can this happen? So my technically lay-manish mind suspects that if there is (a certain degree of )pressure applied on the tread the side walls tend to burst - this might be too simple to digest - but look at those cracks!

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[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]

[/FONT]

Regards,
Manu

Sorry dear
To me it appears to be a dmamge and not a defect. Sidewall of the tyres has been damaged by some sharp object on the road.

Harbir · 26th November 2007, 00:30

I wasn't there and I don't know the circumstances but if two tyres got damaged at the same time, I would be inclined to think that it is not a fault of the tyres but rather whatever was on the road that you encountered.

Tyres are not warranted against road hazards. they are warranted against defective manufacturing. Usually, if a road hazard causes tyre failure, it is very difficult to prove that it was defective manufacturing responsible. if two tyres failed simultaneously, the likelihood that they would both have the same manufacturing defect is even further reduced, and the likelihood of road hazard is even higher.

I understand that you may think that the tyres should not have been damaged by whatever you drove them over, but if they were, thats a road hazard, not defective manufacturing.

Good luck with it.

emanuscript · 26th November 2007, 00:50

sharp object ? on 2 tires? This is sidewall..not tread..unless you are in a sideways collision with some sharp obects hitting the sidewall of both tires..

There was no collision - So so I know what it is? I do not - and the guys who might know (the tire people) wants to bargain ..

so I am having somethings to keep me busy other than the compensation and benefits portfolio that I manage..

Regards,
Manu.

HotChillyPepper · 29th November 2007, 00:31

Is Potenza's are something we should stay away from? Hope the companies are not doing field trials on our lives...

croonneck · 29th November 2007, 10:08

this may be slightly off topic- my uncle had a sumo which he used in coorg(narrow roads, lots of potholes), he was using the sumo on bridgestone duelers.. after just 15k kilometers he had to replace them because they started splitting from the centre of the tread. he now uses only MRFs and says that hard compound indian tires are the best for our bad roads

ram_hyundai · 29th November 2007, 13:11

i feel bridgestone is having a problem here and that they have to be more cautious with it now.i am sure it can be a sharp object on road thats the culprit here ,but the guy at the tyre dealer has not properly described of what could have gone wrong to emanuscript in a polite manner.thats a case of mannerism maybe,

ram

Maverick1977 · 29th November 2007, 13:25

Try and check the Manufacturing date on the Bridgestone tyres. Many times the tyres are almost 3 years old when they get fitted on the rim...

kuttapan · 29th November 2007, 14:03

Precisely why I went with Michelins, though I like bridgestone better as a company/brand.

johy · 29th November 2007, 14:30

Quote:

Originally Posted by kuttapan

Precisely why I went with Michelins, though I like bridgestone better as a company/brand.

Kuttapan, manu's case is unfortunate - thought it might be a "one-off" case - if it is a manufacturing defect, the company should be hauled up.

But why do you say that you went with Michelins? You trust this brand better? Any other experiences to recount?

23rd November 2007, 19:55	#31
emanuscript Newbie Join Date: May 2007 Location: Hydereabad Posts: 24 Thanked: 0 Times	Hi. I filed a complaint at the Hyderabad Consuemer Forum yesterday. Some of you wanted to see the pics - here it is - this is also filed in the complaint. I see the point when some of you suspect this as a quality issue..But here's my question - This is a crack on the sidewall - unless deliberately burst by a tool like a pick-axe or something, how can this happen? So my technically lay-manish mind suspects that if there is (a certain degree of )pressure applied on the tread the side walls tend to burst - this might be too simple to digest - but look at those cracks! [FONT=Arial][/FONT] [FONT=Arial] [/FONT] [FONT=Arial][/FONT] Regards, Manu
	() Thanks

24th November 2007, 01:51	#32
DirtyDan Senior - BHPian Join Date: Jul 2007 Location: Dharamsala, H.P Posts: 2,075 Thanked: 1,565 Times	Ah! I used to be a test driver (3 years of it) for Dana-Spicer in the U.S. I have never seen anything like those cracks and I have seen a lot of punctured and burst tires. My experience has been that a defect will usually be in the tread area where the belts underneath become separated from the tread and the whole tire disintegrates. Unless someone GROSSLY over inflated those tires perhaps you have a case.
	() Thanks

24th November 2007, 14:00	#33
abhijitvp BHPian Join Date: May 2006 Location: Mumbai Posts: 152 Thanked: 48 Times View My Garage	Last month just after the expressway both of my left tyres burst after hitting a pothole at 80KM/H. Tyres were Bridgestone Potenza G3 175/60 R13 and done almost 38K. I was about to replace them and this thing happened.
	() Thanks

24th November 2007, 15:56	#34
Ricky_63 Senior - BHPian Join Date: Dec 2006 Location: Gurgaon Posts: 3,885 Thanked: 518 Times View My Garage	Apology for mistaken identity [quote=esteem_lover;633702]Ricky_63, thad never had any problems with his tyres. He is just a tyre manufacturer's insurer's claims manager. Now we know what you are mr.ginathom. LOL Sorry ...thad I wanted to address Manu Esteem Lover - thanks for pointing out the folly Cheers
	() Thanks

24th November 2007, 19:18	#35
emanuscript Newbie Join Date: May 2007 Location: Hydereabad Posts: 24 Thanked: 0 Times	Hmmmm...That makes it 2 of us..though I've been driving for only the last 3 years (this is my second car), I've never seen or heard something like this.. If you thought the burst was bad enough, you should hear about the Bridgestone guys bargaining like the company's revenue depended on the fate of this event..25% Sir, Okay 50% Sir..Okay 50 % + 50% after reinspection sir..aaah! disgusting! My second day at the consumer court today - got a date for 27th - First hearing...Another leave! will keep you posted! Regards, Manu.
	() Thanks

24th November 2007, 22:40	#36
Thad E Ginathom Distinguished - BHPian Join Date: Jun 2007 Location: Chennai Posts: 11,005 Thanked: 26,445 Times	Might be worth pointing out to these guys that it is a couple of tires being talked about here --- it could very well have been a couple of lives.
	() Thanks

26th November 2007, 00:30	#38
Harbir BHPian Join Date: Nov 2007 Location: Delhi Posts: 920 Thanked: 1,025 Times View My Garage	I wasn't there and I don't know the circumstances but if two tyres got damaged at the same time, I would be inclined to think that it is not a fault of the tyres but rather whatever was on the road that you encountered. Tyres are not warranted against road hazards. they are warranted against defective manufacturing. Usually, if a road hazard causes tyre failure, it is very difficult to prove that it was defective manufacturing responsible. if two tyres failed simultaneously, the likelihood that they would both have the same manufacturing defect is even further reduced, and the likelihood of road hazard is even higher. I understand that you may think that the tyres should not have been damaged by whatever you drove them over, but if they were, thats a road hazard, not defective manufacturing. Good luck with it.
	() Thanks

26th November 2007, 00:50	#39
emanuscript Newbie Join Date: May 2007 Location: Hydereabad Posts: 24 Thanked: 0 Times	sharp object ? on 2 tires? This is sidewall..not tread..unless you are in a sideways collision with some sharp obects hitting the sidewall of both tires.. There was no collision - So so I know what it is? I do not - and the guys who might know (the tire people) wants to bargain .. so I am having somethings to keep me busy other than the compensation and benefits portfolio that I manage.. Regards, Manu.
	() Thanks

29th November 2007, 00:31	#40
HotChillyPepper BHPian Join Date: Jan 2006 Location: Bang_a_lore Posts: 628 Thanked: 289 Times View My Garage	Is Potenza's are something we should stay away from? Hope the companies are not doing field trials on our lives...
	() Thanks

29th November 2007, 10:08	#41
croonneck BHPian Join Date: Oct 2007 Location: mysore Posts: 30 Thanked: Once	this may be slightly off topic- my uncle had a sumo which he used in coorg(narrow roads, lots of potholes), he was using the sumo on bridgestone duelers.. after just 15k kilometers he had to replace them because they started splitting from the centre of the tread. he now uses only MRFs and says that hard compound indian tires are the best for our bad roads
	() Thanks

29th November 2007, 13:11	#42
ram_hyundai Senior - BHPian Join Date: Jun 2006 Location: Calicut ,trisur Posts: 2,020 Thanked: 53 Times View My Garage	i feel bridgestone is having a problem here and that they have to be more cautious with it now.i am sure it can be a sharp object on road thats the culprit here ,but the guy at the tyre dealer has not properly described of what could have gone wrong to emanuscript in a polite manner.thats a case of mannerism maybe, ram
	() Thanks

29th November 2007, 13:25	#43
Maverick1977 BHPian Join Date: Aug 2007 Location: Mumbai Posts: 997 Thanked: 906 Times View My Garage	Try and check the Manufacturing date on the Bridgestone tyres. Many times the tyres are almost 3 years old when they get fitted on the rim...
	() Thanks

29th November 2007, 14:03	#44
kuttapan Senior - BHPian Join Date: May 2007 Location: Melbourne Posts: 1,155 Thanked: 22 Times View My Garage	Precisely why I went with Michelins, though I like bridgestone better as a company/brand.
	() Thanks