Hi...
first things first to the moderators... If u find this thread does not belong here pls do move it.
This is my first thread here. I have been hanging around for sometime now. But now I am really desperate and I want some one help me. They can certainly help me.
I have already posted my trouble in this thread
http://www.team-bhp.com/forum/test-d...6-onwards.html
My trouble in detail is this.
I saw and fell in love with Xylo. Had to fight with my family and had to make them reverse their decision to buy a Innova and made them book a Xylo on 8th of Feb 2009 at Mahindra MPL in chennai. On booking i was told that there would be a waiting period of 4 weeks. I felt that it was fair and they booking was done efficiently and I finalized on E8 model (7 Seater) Golden Shimmer color.
I dint want the car to get unloaded in chennai and wait for me to sell Qualis then arrange for Bank loan. So, i called them on 25th of Feb and asked them for the status of my booking. I was told that the bill would be raised on 29th of Feb and the car would be ready for registration 6 to 7 days from billing. Taking them into account, I listed my car in newspaper on 1st of March and my car was sold the same day. And the next day i marched to my banker deposited whatever i told from selling my Qualis which was about 50% of Xylo value and since they had to only fund 50%, they readily agreed and so the paper work was done and also have the approval letter by 3rd of March.
I dint want to pressure the MPL ppl so waited till 6th of March (i.e. yesterday) and went to their showroom. And my troubles start now. I meet the sale guy who made my booking and ask for the status and he says in a cool nonchalant way "It will take time sir. Why are you in such hurry? What you want?". I was totally taken aback by this statement. I explained my situation telling him that I have sold my vehicle taking his word into account. He said "Last week when you called there was good delivery rate. But now there are no cars available. You have to wait." I said i was ready to wait but he had given me a commitment of 4-5 weeks and it was almost 4 weeks and all I want is a confirmed date of delivery. Even though i was really frustrated i was very nice to him. I asked him how can there be no system by which they can monitor the booked vehicle. and i demanded to see his senior.
This guy walks in and says that there is drop in supply and there is only one truck per week coming into chennai and there are 2 dealers in chennai. Each gets only 2 vehicles so only the delay. He also revealed to me that my car was not even billed yet. And it would take 10 days to deliver my vehicle from the date it is billed. Till this time i was thinking that my vehicle was billed and i might get delivery in a weeks time. At this point, the delivery was pushed back to 15th of March.
This afternoon, I talked to manager of the showroom. The response i got from him was that there is no way to tell when i would get the delivery of the car. There about 4 ppl in waiting list before me and only after they get it I would get mine.
I m now here asking my fellow Bhpians to help me. I don’t mind waiting for this car for another 10 days but, I should be given a specific date. I really like this car and I have spent a lots and lots of time researching about this car.
Now we have no car with us now. And i m being pressurized by my family and friends to look for other options. Maybe a Innova or a Safari. Those things are there for delivery or max a waiting time of about a week. But i don’t want to go for them. I like Xylo.
* I know that there are ppl from Top Level of Mahindra in this forum.
* Can they do something about this?
* I am breaking any rules of this forum by asking for this help?
I am a real Xylo enthusiast and know that this is a real long shot. But the right ppl can get this done if they want to. I hope my first help asked in this forum would bear fruit.
Thank you guys for your time so far.