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13th September 2012, 15:13 | #196 | |||||||
BHPian | Re: The Maruti Way : Worker's side of the story My two bits to this very interesting argument Quote:
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While i will refrain from calling this a wasted article, it behooves us to understand some of the nuances of modern times in age old industries and appreciate the management's side. In the end, it is us stakeholders who put such expectations on management to perform the way they do Last edited by Technocrat : 14th September 2012 at 01:18. Reason: fixed quotes | |||||||
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13th September 2012, 16:01 | #197 |
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| Re: The Maruti Way : Worker's side of the story One cannot treat the labourers as machines. I wonder whether the Suzuki plants elsewhere in the world treat workers so shabbily. Labour rules should be rigid and authorities should implement them in letter and spirit. How did a general Manager die? Is it being implied that the Management killed him and placing the blame on union? Bringing caste into so volatile a situation is a sure recipe for violence. |
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13th September 2012, 16:06 | #198 | |
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| Re: The Maruti Way : Worker's side of the story Quote:
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13th September 2012, 17:40 | #199 | |||||||||||||||
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| Re: The Maruti Way : Worker's side of the story Quote:
Since your employees are older - one can decide to pay them better. fortunately unfortunately that decision is on the company - no one can force them to decide on that. The company is NOT forcing anyone to work - they are free to leave if they are not happy working there. Quote:
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well think about it this way - if a pilot of an airline makes a mistake while landing maybe just 0.1% of the times - then too the plane landing not the right way would be 1 in every 1000. would you want to be on that flight? since you said - quality control is responsible for it. let me explain how it works. one worker making a mistake maybe 0.1% times in a month. there are 100 such workers on the line making similar number of mistakes on various parts. now suddenly the 0.1% of faults convert to 0.1X100 = 10% not a very good scenario. now just some food for thought - the quality control now needs to recheck not just 10% of the cars but the entire lot of 100% cars AGAIN - as they can not be sure as where all the mistakes might be. and then take out those cars which has some flaw or the other and send them back for rework. REWORK = TOTAL WASTE OF TIME AND RESOURCES as you are not only redoing the same thing - you are also losing out on the opportunity of producing more. now keep aside the production capacity and let's just concentrate on quality here. like the worker on the line, the quality control people are also humans. let's say they too make 0.1% of errors in checking AND god forbid the car with most errors (from production line) also falls into the error list of quality control - and this car is sent out in the market. now imagine the customer who has bought this car. we bhpians are fortunate enough to raise our doubts, queries and voices here - and fortunately at one level the car manufacturers DO listen to us. every car owner in india unfortunately is not on TBHP. ever wondered what one of those customers has to go through? why - because there was a 0.1% error on the line - which in the end multiplied and found its way out of the factory. Quote:
world over (and i am saying this because i have seen it) workers in manufacturing industry adjust their clocks according to the industrial demands - unfortunately only the manufacturers like lamborghini/bugatti/rolls royce have the luxury of working at their own leisure. company's who are into mass production have to manage around their problems. Quote:
as far as the measly sums are concerned - i have a different theory here. anyplace under the sun - the salaries are dependent purely on the cost of living there. all of us have friends abroad who are making HUGE amount of money when we compare it to INR - but at times we fail to notice that the cost of living in these places is also prohibitively high. just an off hand example - for a water bottle here - we pay Rs. 15/- while anywhere else that I have ever been - on an average it costs about $2. now let's convert that - Rs. 15/- VS Rs. 100/- so if the employees outside the country are getting paid higher - its simply because their expenses there is also higher in the same ratio. Quote:
as far as i know - because of the repetition the quality and productivity efficiency both improve. please do not think of it at an individual level. think of it at a macro level where the manufacturer is an individual. think of it this way - a heart can not function better if it starts doing your kidney's job. and vice a versa. this applies to all the other parts of the body. each one has its own purpose and is best suited for that job. Quote:
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when a game of soccer is being played - it's for 90 minutes. one needs to plan and make the strategy before those 90 minutes start and also the warm up needs to be done before that. going by the worker's logic - it should all happen between those 90 minutes - and any time that is taken other than that is simply cruel. and please don't tell me it's just a game - the soccer players earn their bread and butter because of it. think about it. in short - morning meetings or anything like that is not to be done in productive time. 8 hours - the production has to happen. before or after that the strategy/planning/improvements need to take place. Quote:
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i think what you mean is that the labor contractor charges Rs. 350/day. do you really believe that that's what he pays them?? Quote:
i agree that if the bad quality is out of the plant - the company as a whole is responsible for it. but i think we were talking about the problems "inside the company" NOT outside Quote:
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discontinuing the transport facility was probably company's way of punishing them. this can't even be called as punishment as the company is not obliged to provide them with transportation. it's purely complimentary service. again - its under the company's decision to give any facility or not. and remember - its a facility - NOT an obligation. Quote:
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few facts i would like to put forward: I am into manufacturing of auto components, and I am a vendor to VECVL, FML, MAN Trucks and Buses, TATA, Mahindra 2 Wheelers. Being a vendor, we are expected to provide them components where the rejections are considered in PPM (parts per million) and not Percentage. Our targets at our end are 100 PPM or below. which means that not more than 100 components out of 1 million supplied in a month should be defective. Defective can be total rejection as well as reworkable. in terms of percentage the permissible rejection is 0.0001% To get the optimum production with the best possible quality - some systems like one person for one job, first time right, and minimal movement are put in place. which in normal terms mean - one person should be assigned only on kind of job, in which he can become an expert (which would mean minimal chances of error), the job OR component made should be made right in the first attempt itself. minimal movement means - that the worker need not move unnecessarily AND the components that are being made should not stop unnecessarily on the line. hence conveyors are put - so that while the components are travelling they can be assembled - which means that the transit time and assembly time are merged which result in better productivity. The world is following Japan for their way of production - and believe you me - you can not get better quality OR quantity than them - and we all know it. No one here would like to wait 6 months for a Maruti Suzuki Swift VDi - so the company needs to produce more vehicles as the demand is more. I've never heard a Rolls Royce customer complaining when he has to wait 6 months to get his vehicle (maybe because i don't know many people who are actually waiting for their rolls) - but then again - their vehicle is bespoke and completely customised as against the swift diesel which is mass produced. and again - there is a good reason why they are not as many rolls on the road as swifts - they are unaffordable for most. There is a snow ball effect that happens in the Automobile industry. the labor is cheap in india - that's why the manufacturers are making india its hub since the labor is cheap - the vendors are cheap. since the vendors are cheap the products are cheap. which makes the over all car - cheap. if we end up paying the labors as much as what they are getting paid abroad - a swift diesel might end up being unaffordable to a lot of people i know. if i've offended anyone here - please believe it - my intentions were not to do so. Labors killing anyone should not be acceptable. i don't believe their story that only one person - that to GM HR was the only one who died in the fire caused by short circuit. their demands were unjust. they were being greedy and unreasonable. there is no way that they company is forcing anyone to work. if you are unhappy with the work environment - you can LEAVE. if you are travelling for 8 hours a day - that's your problem - not the company's. find a home closer or find a job closer to where you live. @subraiyr thanks a lot buddy. read your comment after i posted my longish one. you put it in a lot better words than i did. thanks once again __________________ | |||||||||||||||
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13th September 2012, 22:20 | #200 |
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| Re: The Maruti Way : Worker's side of the story Subraiyer and Samyakmodi, you are welcome to your views. Excuse me, but I can't get into a point-by-point argument with you. It is almost as tedious as repeatedly tightening nuts and bolts. It would be worthwhile to do that if we are sitting across a negotiating table. I am beginning to understand how tough it must be to negotiate even marginal improvements in wages and working conditions with company managements. Last edited by Technocrat : 14th September 2012 at 01:15. Reason: Edited text as requested |
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14th September 2012, 04:26 | #201 | |
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| Re: The Maruti Way : Worker's side of the story Quote:
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14th September 2012, 14:16 | #202 |
BHPian | Re: The Maruti Way : Worker's side of the story It is evident that whatever reported here is true. The Indian product tag is only for a name sake. I feel like boycotting Suzuki's(Maruti's) and feel ashamed to own a Suzuki Ritz. |
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14th September 2012, 15:18 | #203 | |
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| Re: The Maruti Way : Worker's side of the story Quote:
i was talking about the way the article has been written - and i am doubtful about it's authenticity. the problems mentioned are not actually problems - and i have my own doubts regarding the CCTV reports. whether they were actually switched off OR not is something i am not too sure about. the "problems" that have been mentioned - didn't seem a problem to me - hence tried to explain. But subraiyr has penned them down in a better way. | |
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14th September 2012, 22:19 | #204 |
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| Re: The Maruti Way : Worker's side of the story It is a well known fact that Korean and Japanese companies have very tight workschedules and loads of work as compared to others. Japanese people themselves slog a lot and expect Indian people to work harder than they would as obviously they own the company. I know about a friend who is a very hardworker who after joining Maruti said that the workpressure was very high. I would think twice before joining any Japanese or Korean company. And to those guys who here are comparing Maruti to IT company, please keep in mind that the nature of work in a mechanical company is far different and far exhaustive physically. |
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14th September 2012, 23:03 | #205 | |
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This longish post makes things more clear. Most posts have empathised with workers, few have discussed economic theory, fewer still have given the management side. I felt your post gives the most succinct picture of a management's perspective. Ultimately I go home with a more balanced picture and conclusions. That's what makes this thread a very necessary one. Thanks once again | |
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15th September 2012, 07:51 | #206 | ||
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| Re: The Maruti Way : Worker's side of the story Quote:
The above factors coupled with relatively higher uncertainty of the market due to various economic and regulatory forces, increases the complexity of this decision for an OEM. That being said, it is noteworthy to keep in mind that with our increasing wage bill, NREGA related impact, continuing migration to Metros / Tier 1 cities, and potentially disruptive (no aspersions being cast) unions, the adoption of robotics could actually be influenced by economic reasons other than those in the direct cost-benefit analysis. Quote:
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17th September 2012, 15:24 | #207 |
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| Re: The Maruti Way : Worker's side of the story the way in which the entire episode happened has definitely left a bitter taste in everybody's mouth. There are always two sides of a coin but a third angle about lesser pay and deductions cannot be ruled out. I myself handle a team of around 300+ people and have an idea about the way in which these temp labourers are handled. MSIL instead of giving the salaries themselves, hand over to some contractors who make some good amount out of it. That is why ultimately these labours get less than what they actually deserve. Secondly, since i live in Delhi and have a fair idea about the locals working at the manesar factory of MSIL, on just a little provocation, the locals can do just anything. Mostly they do not think about any consequences. Thirdly, japanese are really hardworking people but they do not have any respect for personal life of any of their employees. Having previously worked at a World leading office automation japanese company with its name in RED, i can confidently say that. One must keep in mind that most of the theories and principles that have worked world over have failed in india in terms of human handling. Be it Mr greg chappel coaching our indian team or the japanese management of MSIL with its own philosophies. Fourthly, our ever increasing greed of Corporates which just believes in crunching numbers always tries to crush the people at the bottom and obtain the results. There is a limit to everything. Understand, that manpower is available in abundance but that does not mean or it does not give the liberty to the senior management teams to create undue pressure and get the desired results. |
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18th September 2012, 11:38 | #208 |
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| Re: The Maruti Way : Worker's side of the story There may be multiple possibilities for this issue 1) This incidents may be funded by some other rival companies in order to affect Maruti sales and to boost their own sales. Check the list of beneficiaries by checking the sales statistics of last few months after and before the strike. 2) Genuinely due to increase of wage and workers not happy with management policies and the workload/work atmosphere. 3) As mentioned by su1978, Locals are too much aggressively responding even to slight provocations. |
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18th September 2012, 14:16 | #209 |
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| Re: The Maruti Way : Worker's side of the story I read this article a week back . Then i read it once again because i did not want to Jump to any quick conclusion. Does any of you not feel that the way the article is written seems too articulate to be worded by a factory worker ( Nothing Personal against them Pls ) . Crafted and described to perfection the worker may have done way better working for a newspaper or an article writer . There could also be some agenda here . While the working conditions have been described in great detail Which i still think is sad if correct , the incident about death of the manager is hazy at best. The article also said that labourers in Honda are paid much more . Noone actually stopped them from moving over to other companies . If actually these opression had been going on for decades then why were the unhappy lot not moving out. Once again i am not being judgemental and still feel that there is scope for improvement in labour working conditions , but if my Gut feel is that this article has been written with a purpose and an agenda . And is doing well at its intended purpose. |
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18th September 2012, 16:13 | #210 |
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| Re: The Maruti Way : Worker's side of the story
If you get a chance work on a IT project with Koreans/Japaneese. Try it for out about 6 months and see how you feel. Atleast with car making workers do not innovate. Apologize for slightly being off topic but wanted to share., |
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