Team-BHP > The Indian Car Scene
Register New Topics New Posts Top Thanked Team-BHP FAQ


Reply
  Search this Thread
84,008 views
Old 13th February 2018, 21:30   #1
Distinguished - BHPian
 
Dr.Naren's Avatar
 
Join Date: Dec 2015
Location: Bangalore
Posts: 5,117
Thanked: 17,153 Times
Renault Kwid Silent Recall - Faulty Accelerator Pedal!

Model : Kwid 0.8 L

Affected cars : Early 2016 batch??


Symptoms :

1. Malfunction Light
2. Sudden increase in speed / RPM (I did not face this, but few others did)

Solution :

1. Replacement of Accelerator Pedal and Sensor
2. ECU programming

My Experience :

There was Malfunction light. It was orange in colour. As per user manual, we should drive the car carefully to dealer. If the light is red, we should stop the car.
Renault Kwid Silent Recall - Faulty Accelerator Pedal!-img_20180213_212444.jpg
I also observed that light would disappear if I press the accelerator and it comes back if I lift off the pedal.

I took the car to Renault. SA told me that this is a "Known Issue". They have replaced accelerator pedal along with sensor in few cars already. I was lucky that I did not have any other issue except Malfunction Light. There were few reported cases of Kwid accelerating on it's own due to faulty A pedal . As usual Renault is not recalling the cars. They are replacing the part only if there are any complaints.

SA confirmed about the availability of part and asked me to wait for an hour. New A pedal and sensor were fixed. ECU programming was also done. They also adjusted the coolant hose gap (Renault system instructed to do it when job card was opened). Everything was done under warranty. I have driven around 50 km and happy to report that issue is fixed.

Bill
Renault Kwid Silent Recall - Faulty Accelerator Pedal!-img_20180213_184551.jpg
The part in question (Thanks to Mr. Puneet for the pic)
Renault Kwid Silent Recall - Faulty Accelerator Pedal!-img20180213wa0064.jpg
It is not just me. Many guys in Kwid group have also reported the same. Accelerator pedal issue is critical and safety concern. We should not wait for the issue to come up and then go to Renault. Renault should look into it seriously and voluntarily recall the affected cars. Last time I had reported about fuel system issue in Team BHP. Surprisingly, Renault recalled the cars after few weeks.

I request fellow Kwid owners to post here, if they have also faced the same .
Dr.Naren is offline   (29) Thanks
Old 13th February 2018, 21:47   #2
Team-BHP Support
 
CrAzY dRiVeR's Avatar
 
Join Date: Jun 2006
Location: Bangalore / TVM
Posts: 17,325
Thanked: 74,466 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

Recalls should always be encouraged. Issues do crop up in vehicles even after all the testing and it is good when the manufacturers own up and fix things.

But 'known issues' and 'silent replacements' dont inspire confidence. Surely a sign of a manufacturer trying to brush something major under the carpet.

Good that you've alerted the community now and hopefully there would be a recall for everyone soon. Believe you've done that earlier with your other cars like Baleno as well.

Last edited by CrAzY dRiVeR : 13th February 2018 at 21:58.
CrAzY dRiVeR is offline   (8) Thanks
Old 13th February 2018, 21:56   #3
Distinguished - BHPian
 
Dr.Naren's Avatar
 
Join Date: Dec 2015
Location: Bangalore
Posts: 5,117
Thanked: 17,153 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

Quote:
Originally Posted by CrAzY dRiVeR View Post
Recalls should always be encouraged. Issues do crop up in vehicles even after all the testing and it is good when the manufacturers own up and fix things.
True. Sad part is these global giants take Indian market for granted.

Quote:
But 'known issues' and 'silent replacments' dont inspire confidence. Surely a sign of a manufacturer trying to brush something major under the carpet.
Renault knew about this very well and the part was also in stock this time. I had not even informed them about my visit .

Quote:
Good that you've alerted the community now and hopefully there would be a recall for everyone soon
Sharing any information that would benefit the community is duty of an BHPian

Quote:
Believe you've done that earlier with your other cars like Baleno as well.
Yes, it was regarding full suspension replacement in Baleno.
Dr.Naren is offline   (6) Thanks
Old 13th February 2018, 21:59   #4
BHPian
 
krishnakarthik1's Avatar
 
Join Date: Feb 2017
Location: Hyderabad
Posts: 307
Thanked: 1,772 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

Quote:
Originally Posted by Dr.Naren View Post

SA confirmed about the availability of part and asked me to wait for an hour.
I read the heading and I was like, this person is going to have a horrible time but I am so glad it went well. That's how pathetic Renault service is, at least at my city. Our's is a 4 month old climber amt and it has already spent a good time at the service center. Other known issues as mentioned by the service folks is alignment problems and spongy brakes.
krishnakarthik1 is offline  
Old 13th February 2018, 22:07   #5
Distinguished - BHPian
 
Dr.Naren's Avatar
 
Join Date: Dec 2015
Location: Bangalore
Posts: 5,117
Thanked: 17,153 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

Quote:
Originally Posted by krishnakarthik1 View Post
I read the heading and I was like, this person is going to have a horrible time but I am so glad it went well.
As I said Renault is well aware of this issue. Many cars have been fixed. They are trained for this .

Quote:
Other known issues as mentioned by the service folks is alignment problems and spongy brakes.
I have decided to live with the squeaking sound from rear brakes.
Dr.Naren is offline   (2) Thanks
Old 14th February 2018, 01:55   #6
Senior - BHPian
 
myavu's Avatar
 
Join Date: Jan 2009
Location: Delhi - Kochi
Posts: 1,549
Thanked: 1,906 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

I have recently received a recall for my KWID 0.8L WRT steering system. Will update more on this once the job is done.
myavu is offline   (3) Thanks
Old 14th February 2018, 09:03   #7
Distinguished - BHPian
 
Dr.Naren's Avatar
 
Join Date: Dec 2015
Location: Bangalore
Posts: 5,117
Thanked: 17,153 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

Quote:
Originally Posted by myavu View Post
I have recently received a recall for my KWID 0.8L WRT steering system. Will update more on this once the job is done.
Renault is not clear about this. We only know that few batches of Kwid 0.8L are affected. Renault system did not show this for my car. When was your car manufactured (month & year)?
Dr.Naren is offline   (1) Thanks
Old 14th February 2018, 11:10   #8
Senior - BHPian
 
Join Date: May 2005
Location: Location
Posts: 5,778
Thanked: 9,212 Times
Re: Renault Kwid : Faulty Accelerator Pedal & Silent Replacements!

Quote:
Originally Posted by Dr.Naren View Post

Symptoms :

1. Malfunction Light
2. Sudden increase in speed / RPM (I did not face this, but few others did)

Solution :

1. Replacement of Accelerator Pedal and Sensor
2. ECU programming

I request fellow Kwid owners to post here, if they have also faced the same .
Sudden acceleration or unintended acceleration. Reminds me of class action suit against Toyota in USA. Floor mat was the culprit there and here it is the accelerator pedal sensor itself. This should be proactively recalled, silent recall is not the way.

Datsun Redigo owners should also keep an eye out? Both vehicles are same underneath?
Sankar is offline   (5) Thanks
Old 14th February 2018, 11:28   #9
Distinguished - BHPian
 
Dr.Naren's Avatar
 
Join Date: Dec 2015
Location: Bangalore
Posts: 5,117
Thanked: 17,153 Times
Re: Renault Kwid : Faulty Accelerator Pedal & Silent Replacements!

Quote:
Originally Posted by Sankar View Post
Sudden acceleration or unintended acceleration. Reminds me of class action suit against Toyota in USA. Floor mat was the culprit there and here it is the accelerator pedal sensor itself. This should be proactively recalled, silent recall is not the way.
Exactly. Renault has not even contacted any customers for this replacement. They are doing this only if customer goes to service centre with complaints like Malfunction Light / no response from A pedal / unintended acceleration etc. For the majority, it's only malfunction light. Still the issue is very critical. We at Team BHP are celebrating 14th birthday and emphasised on road safety. Manufactures like Renault are playing with Indian customers. How could they be so casual with A pedal issue?

Quote:
Datsun Redigo owners should also keep an eye out? Both vehicles are same underneath?
Yes, even Datsun Redigo owners should be careful.
Dr.Naren is offline   (3) Thanks
Old 14th February 2018, 13:19   #10
Distinguished - BHPian
 
Dr.Naren's Avatar
 
Join Date: Dec 2015
Location: Bangalore
Posts: 5,117
Thanked: 17,153 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

This issue is doing rounds since couple of months. I wonder why Renault is still silent.


http://www.mycarhelpline.com/index.p...7890&Itemid=78

Posts from Kwid owners FB group
Attached Thumbnails
Renault Kwid Silent Recall - Faulty Accelerator Pedal!-img_20180214_131025.png  

Renault Kwid Silent Recall - Faulty Accelerator Pedal!-img_20180214_131011.png  

Renault Kwid Silent Recall - Faulty Accelerator Pedal!-img_20180214_130954.png  

Renault Kwid Silent Recall - Faulty Accelerator Pedal!-img_20180214_130936.png  

Renault Kwid Silent Recall - Faulty Accelerator Pedal!-img_20180214_130917.png  

Dr.Naren is offline   (6) Thanks
Old 14th February 2018, 13:36   #11
Team-BHP Support
 
Join Date: Sep 2010
Location: All over!
Posts: 7,855
Thanked: 19,592 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

If Renault has identified the issue and yet not issued a formal recall, it stinks of terrible corporate ethics. But then with Renault, it isn't new!

Great that you brought this up, Naren. Hope this reaches the entire Kwid community and owners can get it rectified. Especially given the part(s) involved; safety is at serious risk.

We really need strong laws! VW got away with diesel-gate in India by just giving a car cleaning kit.

Last edited by libranof1987 : 14th February 2018 at 13:37.
libranof1987 is offline   (7) Thanks
Old 14th February 2018, 13:55   #12
Distinguished - BHPian
 
Dr.Naren's Avatar
 
Join Date: Dec 2015
Location: Bangalore
Posts: 5,117
Thanked: 17,153 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

Quote:
Originally Posted by libranof1987 View Post
If Renault has identified the issue and yet not issued a formal recall, it stinks of terrible corporate ethics. But then with Renault, it isn't new!
During the first recall for Kwid, official version was just fuel hose clip. But they changed fuel tank and pump in many cars.

Quote:
Hope this reaches the entire Kwid community and owners can get it rectified. Especially given the part(s) involved; safety is at serious risk.
Yes, that's why this thread is up. Renault should recall the cars proactively.

Quote:
We really need strong laws! VW got away with diesel-gate in India by just giving a car cleaning kit.
Imagine the same A pedal issue happened in Europe. What would Renault do? Immediate recall and also fighting lawsuits.
Dr.Naren is offline   (3) Thanks
Old 14th February 2018, 14:04   #13
Senior - BHPian
 
arvind71181's Avatar
 
Join Date: May 2010
Location: TN-14
Posts: 1,103
Thanked: 1,726 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

Quote:
Originally Posted by Dr.Naren View Post
There were few reported cases of Kwid accelerating on it's own due to faulty A pedal


So someone needs to be involved in a terrible accident for Renault to wake up? Even then, with the laws we have, they will get away. And this treatment to their best selling car i.e the customers who trusted the brand and who are mostly first time car buyers. Pathetic
arvind71181 is offline   (5) Thanks
Old 14th February 2018, 14:12   #14
Distinguished - BHPian
 
Dr.Naren's Avatar
 
Join Date: Dec 2015
Location: Bangalore
Posts: 5,117
Thanked: 17,153 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

Quote:
Originally Posted by arvind71181 View Post
So someone needs to be involved in a terrible accident for Renault to wake up? Even then, with the laws we have, they will get away. And this treatment to their best selling car i.e the customers who trusted the brand and who are mostly first time car buyers. Pathetic
Thankfully nobody I know of had major issues on road. I heard that there will be jump in speed without pressing A pedal only for some time. Anyways this is a critical issue and not to be neglected by Renault India .

Observation after changing A pedal and ECU programming

1. The pedal is slightly harder.

2. The travel has increased.

3. I find that car is picking up speeds better especially in 5th gear.

4. Mild increase in FE too (As per service centre, FE reduces when there is malfunction light)
Dr.Naren is offline   (5) Thanks
Old 14th February 2018, 14:49   #15
BHPian
 
SandyX's Avatar
 
Join Date: Jul 2012
Location: KL
Posts: 411
Thanked: 953 Times
re: Renault Kwid Silent Recall - Faulty Accelerator Pedal!

Quote:
Originally Posted by Dr.Naren View Post
During the first recall for Kwid, official version was just fuel hose clip. But they changed fuel tank and pump in many cars.
At least at the dealership i used to visit, I was clearly informed about replacement of entire fuel tank plus hose clips. I was also replied in the negative when i inquired about any pump replacement.

This uneven acceleration and warning light issues are not known to me personally but the A pedal nature of Kwid annoyed me to no end. If I so much as blip the throttle while stationary, the thing would keep racing for a full few seconds even after moving the foot away. A non-issue at road speed but an annoyance especially at town speeds. This coupled with the not so punchy engine up front would make it a tad tough on those new to this model.

The car rides so well. I could only wonder what they got wrong after the first few batches to end up in an even messier A pedal situation. Their Indian management has gone hopeless starting with that shady CEO.
SandyX is offline   (5) Thanks
Reply

Most Viewed


Copyright ©2000 - 2024, Team-BHP.com
Proudly powered by E2E Networks