Angry Customer Tries To Torch Defective Safari

h@r$h@l · 24th March 2009, 13:56

the following article was published in today's AHMEDABAD MIRROR.
Quite interesting. A minor defect but very high level of frustration.

It is a very interesting topic. What level would you go to if your new car has a problem and you dont receive any positive or helpful response from the dealership or the company?

Link to News Article

Spitfire · 24th March 2009, 14:04

Now we have seen it all...

Imagine the frustration the customer must be feeling to torch his own car. Do you have the complete article?

TATA wake up.

Steeroid · 24th March 2009, 14:07

I salute him - he carried out (or tried to carry out) what I threatened to do in the early days of my ownership!

anujmishra · 24th March 2009, 14:09

OMG! he is trying set ablaze Safari VX on just bumper and door issue. I think this is new way of protesting (possibly the Mamta way)

Rudra Sen · 24th March 2009, 14:10

There must be many more like this across the country. Surprising, TATA has done practically nothing to rectify.

hrag · 24th March 2009, 14:12

Somebody please contact him - and ask if I can take that spare wheel cover.

h@r$h@l · 24th March 2009, 14:12

Quote:

Originally Posted by Spitfire

Now we have seen it all...

Imagine the frustration the customer must be feeling to torch his own car. Do you have the complete article?

TATA wake up.

The attached is the complete article as published in today's paper.

amitoj · 24th March 2009, 14:13

Man, i read the title of the thread and wondered if it was Tsk!!

ashthedivx · 24th March 2009, 14:13

OMG !! This is something a true wake-up call for TATA !!

madhukar_n · 24th March 2009, 14:15

i guess not only tata dealers.. most of the dealers should be taught some lesson.

greenhorn · 24th March 2009, 14:17

sad part is , though tata seems to be trying, the dealers seem to be trying to stop them in every way possible. Maybe they're not trying hard enough....

Vid6639 · 24th March 2009, 14:18

I thought it was Tanveer too Amitoj. lol.

himanshugoswami · 24th March 2009, 14:18

if you folks remember, Varun had done a similar drastic step for his Sumo- hiring a stall in Vahan yatra, parking his sumo there and pasting stickers all over highlighting the defects.

whn TML did not wake up then, it is naive for us to expect them to wake up now.

the trouble is with the delays in our legal system and the fact that our law does not provide for class action law suits. So it is generally one individual against the corporae might of Tata (or any other company for that matter)

anshu_46 · 24th March 2009, 14:19

My god just show the level of frustration this guy had. He was reluctant to do so. Wrong timing for the article to be published following the Nano launch.

tsk1979 · 24th March 2009, 14:20

Quote:

Originally Posted by amitoj

Man, i read the title of the thread and wondered if it was Tsk!!

Quote:

Originally Posted by vid6639

I thought it was Tanveer too Amitoj. lol.

I have absolutely no intentions of doing anything like that LOL
Why torch the poor vehicle. Petrol can be used to torch what really needs torching

24th March 2009, 13:56	#1
h@r$h@l Senior - BHPian Join Date: Nov 2008 Location: Melbourne, Aus Posts: 1,450 Thanked: 743 Times	Angry Customer Tries To Torch Defective Safari the following article was published in today's AHMEDABAD MIRROR. Quite interesting. A minor defect but very high level of frustration. It is a very interesting topic. What level would you go to if your new car has a problem and you dont receive any positive or helpful response from the dealership or the company? Link to News Article Last edited by GTO : 25th March 2009 at 19:34. Reason: Adding link to news website
	() Thanks

24th March 2009, 14:04	#2
Spitfire BANNED Join Date: Jul 2006 Location: Panaji - Goa/Bangalore - Karnataka Posts: 3,313 Thanked: 778 Times	Now we have seen it all... Imagine the frustration the customer must be feeling to torch his own car. Do you have the complete article? TATA wake up.
	() Thanks

24th March 2009, 14:07	#3
Steeroid Senior - BHPian Join Date: Mar 2005 Location: N.A Posts: 7,025 Thanked: 2,757 Times	I salute him - he carried out (or tried to carry out) what I threatened to do in the early days of my ownership!
	() Thanks

24th March 2009, 14:09	#4
anujmishra Senior - BHPian Join Date: Jun 2008 Location: Bangalore Posts: 1,293 Thanked: 529 Times View My Garage	OMG! he is trying set ablaze Safari VX on just bumper and door issue. I think this is new way of protesting (possibly the Mamta way)
	() Thanks

24th March 2009, 14:10	#5
Rudra Sen Team-BHP Support Join Date: Apr 2004 Location: Bangalore Posts: 11,759 Thanked: 6,879 Times View My Garage	There must be many more like this across the country. Surprising, TATA has done practically nothing to rectify.
	() Thanks

24th March 2009, 14:12	#6
hrag BANNED Join Date: Nov 2004 Location: Bangalore / Madras Posts: 1,982 Thanked: 32 Times	Somebody please contact him - and ask if I can take that spare wheel cover.
	() Thanks

24th March 2009, 14:13	#8
amitoj Senior - BHPian Join Date: Nov 2004 Location: Windham, NH USA Posts: 3,405 Thanked: 3,507 Times View My Garage	Man, i read the title of the thread and wondered if it was Tsk!!
	() Thanks

24th March 2009, 14:13	#9
ashthedivx Senior - BHPian Join Date: Feb 2007 Location: Delhi Posts: 1,359 Thanked: 24 Times	OMG !! This is something a true wake-up call for TATA !!
	() Thanks

24th March 2009, 14:15	#10
madhukar_n BHPian Join Date: Apr 2007 Location: Bangalore Posts: 395 Thanked: 180 Times	i guess not only tata dealers.. most of the dealers should be taught some lesson.
	() Thanks

24th March 2009, 14:17	#11
greenhorn BANNED Join Date: Apr 2007 Location: KL-01 Posts: 7,878 Thanked: 4,910 Times View My Garage	sad part is , though tata seems to be trying, the dealers seem to be trying to stop them in every way possible. Maybe they're not trying hard enough....
	() Thanks

24th March 2009, 14:18	#12
Vid6639 Team-BHP Support Join Date: Jul 2006 Location: Bangalore Posts: 17,690 Thanked: 44,154 Times View My Garage	I thought it was Tanveer too Amitoj. lol.
	() Thanks

24th March 2009, 14:18	#13
himanshugoswami Senior - BHPian Join Date: Oct 2004 Location: !!!! Posts: 2,326 Thanked: 2,693 Times	if you folks remember, Varun had done a similar drastic step for his Sumo- hiring a stall in Vahan yatra, parking his sumo there and pasting stickers all over highlighting the defects. whn TML did not wake up then, it is naive for us to expect them to wake up now. the trouble is with the delays in our legal system and the fact that our law does not provide for class action law suits. So it is generally one individual against the corporae might of Tata (or any other company for that matter)
	() Thanks

24th March 2009, 14:19	#14
anshu_46 BHPian Join Date: Nov 2005 Location: Lucknow Posts: 91 Thanked: 0 Times	My god just show the level of frustration this guy had. He was reluctant to do so. Wrong timing for the article to be published following the Nano launch.
	() Thanks