Angry Customer Tries To Torch Defective Safari

dadu · 24th March 2009, 17:27

Quote:

Originally Posted by F50

Very threatening read! Frustration is clearly visible even from the poor quality pic.

@ Harshal - only 3 pictures? No article? Does mid-day have e-paper of the Ahmedabad version? Please post the entire article whenever it comes - tomorrow, day after etc

Here's the online version

but no details are provided than mentioned here, except better quality pictures. They have only written about what he tried to do and not what exactly was the problem, strange.

harry10 · 24th March 2009, 17:50

Crazy and stupid.
Now i feel Harish should burn down the whole dealership as he has much major problem than the safari. Common there are ways to deal with a situation and this should not be on the list at all.

greenhorn · 24th March 2009, 18:00

it is tuesday today. Wonder what happened, if any follow up happened

Maverick1977 · 24th March 2009, 18:11

4 pages of discussion on such a useless topic...

HappyWheels · 24th March 2009, 18:15

Quote:

Originally Posted by aerohit

The article says - the door was Damaged (not defective) - which contradicts everyones opinion.

Yeah; true!

Quote:

Originally Posted by Spitfire

The door could have got damaged because it was defective.

So, is it defective because it got damaged or damaged because it was defective? Who came first?

Quote:

Originally Posted by mmmjgm

... On the first instance of the cooling system failure, the engine seized...

Wouldn't the temperature gauge gone past north if this happened? Would not have been there enough indication if someone was observant?

Quote:

Originally Posted by greenhorn

it is tuesday today. Wonder what happened, if any follow up happened

Yeah; so what happened?

mmmjgm · 24th March 2009, 18:28

Quote:

Originally Posted by HappyWheels

Yeah; true!

Wouldn't the temperature gauge gone past north if this happened? Would not have been there enough indication if someone was observant?

Happened while the engine was warmed up and running, the TASS said that the hose had burst leading to coolant being drained out, anyways at speed it takes a little while to seize. This happened 7 years ago heard from a third person.

My Indica (now sold) too had a cooling system failure, this was suspected of 3rd party (valet) mischief rather than a part failure. However everything was settled post a tightening of the hose pipe & repacking of all seals around the hoses.

Regards

chaxy · 24th March 2009, 19:03

Owners shouting at service centers is a common sight. Its happens with all brands. This seems to be an innovative way of getting a good service.

HappyWheels · 24th March 2009, 19:06

^^ Come to think of it, TSK's is the most recent one of similar nature.

Just realized, I had the same issue with my Alto. Just before (and ~2/3 days after an Ooty trip) an out station trip, I just popped to see under the hood and what I see is that the radiator coolant is way below the min level.

Got a can of coolant and filled it up. Back from trip and still noticed the level dropping. MASS found out that one of the couplings has loosened, the part where it connects to the engine, and coolant was leaking from there. With the maid cleaning the parking with water every morning, I failed to notice this leak.

Guess I averted a potential dangerous situation there!

vineethvazhayil · 24th March 2009, 19:12

Tata dealers must be too busy dreaming about sales push from Nano, and seem to have forgotten anything else! Spare a thought for Fiat owners, if this happens for real!

mmmjgm · 24th March 2009, 19:45

Quote:

Originally Posted by vineethvazhayil

Tata dealers must be too busy dreaming about sales push from Nano, and seem to have forgotten anything else! Spare a thought for Fiat owners, if this happens for real!

At the level of Nano's engineering its going to be the beginning of the nightmare phase for dealers

Cheers

Rigid Rotor · 24th March 2009, 20:14

Quote:

Originally Posted by mmmjgm

At the level of Nano's engineering its going to be the beginning of the nightmare phase for dealers

Cheers

Yes -especially given the fact that Nano will initially roll out from Tata's Pantnagar light truck plant that churns out the 'Ace'. I wonder if they can stop the 'truck' culture from permeating into the Nano assembly line!

Mpower · 24th March 2009, 20:44

Heard of the guy who had his lemon 7s-eries pulled by a donkey all around Beijing to humiliate the company.

AlokSriva · 24th March 2009, 23:13

Quote:

Originally Posted by Steeroid

Perhaps, but TML needs QC more than that.

Extremely well said mate!!

Takes some guts and honesty to blow the whistle against a brand that you own! Not sure how many of us have the courage to do so! Kudos to you!

h@r$h@l · 25th March 2009, 10:48

Guys,

No update on that safari incident in today's paper. Seems they are keeping the media out to get this case an extra lime light, unless the owner comes forward and does something.

soccer · 30th April 2009, 18:11

Quote:

h@r$h@l;1229459]Guys,

No update on that safari incident in today's paper. Seems they are keeping the media out to get this case an extra lime light, unless the owner comes forward and does something.

That,s it, No more Ads of Tata Motors for The Ahemdabad Mirror(*). No wonder there are no details about the whole incident other than those pictures.

When they could shut down "protest against Tatas" thread on Team-bhp.com, why not the*AM.

Jai Ho, Mera Bharat Mahan

God bless.......

24th March 2009, 17:50	#47
harry10 Senior - BHPian Join Date: Jul 2008 Location: Faridabad/Delhi Posts: 2,741 Thanked: 3,912 Times View My Garage	Crazy and stupid. Now i feel Harish should burn down the whole dealership as he has much major problem than the safari. Common there are ways to deal with a situation and this should not be on the list at all.
	() Thanks

24th March 2009, 18:00	#48
greenhorn Senior - BHPian Join Date: Apr 2007 Location: KL-01 Posts: 7,845 Thanked: 4,765 Times View My Garage	it is tuesday today. Wonder what happened, if any follow up happened
	() Thanks

24th March 2009, 18:11	#49
Maverick1977 BHPian Join Date: Aug 2007 Location: Mumbai Posts: 999 Thanked: 924 Times View My Garage	4 pages of discussion on such a useless topic...
	() Thanks

24th March 2009, 19:03	#52
chaxy BHPian Join Date: Apr 2004 Location: hyderabad Posts: 388 Thanked: 18 Times View My Garage	Owners shouting at service centers is a common sight. Its happens with all brands. This seems to be an innovative way of getting a good service.
	() Thanks

24th March 2009, 19:06	#53
HappyWheels Senior - BHPian Join Date: Dec 2007 Location: Bangalore Posts: 4,143 Thanked: 566 Times	^^ Come to think of it, TSK's is the most recent one of similar nature. Just realized, I had the same issue with my Alto. Just before (and ~2/3 days after an Ooty trip) an out station trip, I just popped to see under the hood and what I see is that the radiator coolant is way below the min level. Got a can of coolant and filled it up. Back from trip and still noticed the level dropping. MASS found out that one of the couplings has loosened, the part where it connects to the engine, and coolant was leaking from there. With the maid cleaning the parking with water every morning, I failed to notice this leak. Guess I averted a potential dangerous situation there!
	() Thanks

24th March 2009, 19:12	#54
vineethvazhayil Senior - BHPian Join Date: Apr 2007 Location: Chicagoland Posts: 1,513 Thanked: 456 Times View My Garage	Tata dealers must be too busy dreaming about sales push from Nano, and seem to have forgotten anything else! Spare a thought for Fiat owners, if this happens for real!
	() Thanks

24th March 2009, 20:44	#57
Mpower Senior - BHPian Join Date: Mar 2005 Location: Bangalore Posts: 10,409 Thanked: 1,732 Times View My Garage	Heard of the guy who had his lemon 7s-eries pulled by a donkey all around Beijing to humiliate the company.
	() Thanks

25th March 2009, 10:48	#59
h@r$h@l Senior - BHPian Join Date: Nov 2008 Location: Melbourne, Aus Posts: 1,450 Thanked: 741 Times	Guys, No update on that safari incident in today's paper. Seems they are keeping the media out to get this case an extra lime light, unless the owner comes forward and does something.
	() Thanks