New Skoda Superb 2009 Breakdown. EDIT : Car being replaced by Skoda

Sudan_NFS · 29th October 2009, 16:48

Congrats Rohit,for being lucky to get your car replaced,but paying 2.10 lack seems to be quite high for me.Can you please explain why they charge this amount. It looks like you are paying extra 2 lacks for Superb.Please ask them at least 2 years extended warranty for this new car which would be a good/better deal for this amount and get a written statement that the problem you faced earlier will never occur again.

FlyingSpur · 29th October 2009, 17:07

What I don't understand, pardon my ignorance, is why Rohit and Gagan have had to pay a significant amount of dough for getting their cars replaced. Can someone please shed some light?

hondafanboy · 29th October 2009, 17:08

This is what the main problem is , we shouldnt spend money just like that. Skoda will never learn the lesson if all affected customers choose this method . I understand it easy so say for me becasue I am not the one who is suffering but still honestly , you shouldnt have agreed to pay any single paisa to get your car replaced. Yours is just 6-7 monhs old PREMIMUM CAR ( 20 lacs sir ) which has given you nothing but the problems and problems.

I just love the way harishv is fighting . He is like a super hero . after all its not just about the money.

Sahil · 29th October 2009, 17:09

Sweeeet ! Second Superb to be replaced !

Skoda has proven us wrong once again. At least they treat premium customers with justice.

Although thats no justification for treating Octy and Laura owners badly but yet something is better than nothing.

Kudos to Skoda for 'walking the talk' again !

anuprav · 29th October 2009, 17:14

I have read the same posting somewhere, there I was under the Impression that still the matter is pending.

Congrats Rohit for getting the replacement of your superb.

Due to such horror stories of skoda I am shocked and feel afraid whether to buy this brand car or not.

rohitioc · 29th October 2009, 17:18

Quote:

Originally Posted by flyingspur

What I don't understand, pardon my ignorance, is why Rohit and Gagan have had to pay a significant amount of dough for getting their cars replaced. Can someone please shed some light?

The Reason I paid was, a 22 lacks car was useless for me as it had problem. Atleast by paying 2 lacks I can make use of that money which i spent on the car

Jaggu · 29th October 2009, 17:20

2 lakhs is for insurance and road tax adjustments?

rohitioc · 29th October 2009, 17:23

Quote:

Originally Posted by flyingspur

What I don't understand, pardon my ignorance, is why Rohit and Gagan have had to pay a significant amount of dough for getting their cars replaced. Can someone please shed some light?

Quote:

Originally Posted by jigbarai

Congrats buddy. Hopefully things should look a lot better here on.

I'd stick my neck out and put a note of acknowledgement to Skoda here

So Rohit, at this particular juncture, how do you FEEL about your interaction with Skoda thus far ?

To be very honest people in Sales are much better than the ones in Customer Care. Actually it should be the other way ( customer care means Customer Car .....)

Quote:

Originally Posted by Jaggu

2 lakhs is for insurance and road tax adjustments?

Absolutely ... 1 lacks for the Road Tax and 50K for the Insurance , balance a contri towards the loss as a token ... i guess.

But from my perspective .. I spent 22 lacks and was without a car for 2 months. On top of it there was a money which i spent on a car which was absolutely waste . Therefore I decided to agree and atleast have a car with me.

Sahil · 29th October 2009, 17:40

I think 2 lakhs would be to counter depreciation costs and/or taxes?

McLaren Rulez · 29th October 2009, 18:48

Quote:

Originally Posted by Sahil

I think 2 lakhs would be to counter depreciation costs and/or taxes?

I thought so too. After all, its a new car so someone has to bear depreciation costs. Given that the alternative is simply getting a repaired car and not spending, I think its smart to pay the two lakhs and get a brand new one.

FlyingSpur · 29th October 2009, 18:54

Quote:

Originally Posted by rohitioc

The Reason I paid was, a 22 lacks car was useless for me as it had problem. Atleast by paying 2 lacks I can make use of that money which i spent on the car

Rohit, I completely understand your perspective, and it was a sensible way to end this quickly. In your place, I would have probably done the same. What I was asking for, is Skoda's perspective. I thought that it could be....

Quote:

Originally Posted by Sahil

...to counter depreciation costs and/or taxes?

...and I suppose it is so.

Prakash Gupta · 29th October 2009, 22:09

Quote:

Originally Posted by rohitioc

Absolutely ... 1 lacks for the Road Tax and 50K for the Insurance , balance a contri towards the loss as a token ... i guess.

But from my perspective .. I spent 22 lacks and was without a car for 2 months. On top of it there was a money which i spent on a car which was absolutely waste . Therefore I decided to agree and atleast have a car with me.

Congrats on your replacement.

Has Skoda asked you to sign any settlement document. If YES, please try and shed some light / info about the same.

I personally feel you should now file a case in the consumer court and claim the 2 lacks what you had to pay. In fact SAIPL should have paid you additional compensation for all the hassle you had to go thru...

livyodream · 30th October 2009, 16:06

Hope the SECOND skoda doesnt let you down..

driving_smartly · 30th October 2009, 17:40

I Think paying Rs 2 lakhs is quite high amount , but again it depends on individuals decision.Hope u have better drive in your new car. I would have discarded this skoda

and got new Cruze

holysmoke · 30th October 2009, 18:56

Quote:

Originally Posted by Sahil

Sweeeet ! Second Superb to be replaced !

Skoda has proven us wrong once again. At least they treat premium customers with justice.

Although thats no justification for treating Octy and Laura owners badly but yet something is better than nothing.

Kudos to Skoda for 'walking the talk' again !

True. Its good to see Skoda making an effort to mistake the wrongs of the past. They've replaced 2 superbs, a few of Fabia's, added 2 year warranty on their spares, and have a banner on their website asking customers to beware of unauthorized spares/service providers in the market (Roadworx = not genuine). Someone somewhere is concerned as is making an effort..

This gives me a little peace of mind regarding my upcoming car

29th October 2009, 16:48	#91
Sudan_NFS BHPian Join Date: Aug 2009 Location: chennai Posts: 759 Thanked: 16 Times	Congrats Rohit,for being lucky to get your car replaced,but paying 2.10 lack seems to be quite high for me.Can you please explain why they charge this amount. It looks like you are paying extra 2 lacks for Superb.Please ask them at least 2 years extended warranty for this new car which would be a good/better deal for this amount and get a written statement that the problem you faced earlier will never occur again.
	() Thanks

29th October 2009, 17:07	#92
FlyingSpur Senior - BHPian Join Date: Dec 2007 Location: Bay Area, CA Posts: 3,934 Thanked: 1,422 Times View My Garage	What I don't understand, pardon my ignorance, is why Rohit and Gagan have had to pay a significant amount of dough for getting their cars replaced. Can someone please shed some light?
	() Thanks

29th October 2009, 17:08	#93
hondafanboy BHPian Join Date: Sep 2009 Location: Around Posts: 112 Thanked: 393 Times	This is what the main problem is , we shouldnt spend money just like that. Skoda will never learn the lesson if all affected customers choose this method . I understand it easy so say for me becasue I am not the one who is suffering but still honestly , you shouldnt have agreed to pay any single paisa to get your car replaced. Yours is just 6-7 monhs old PREMIMUM CAR ( 20 lacs sir ) which has given you nothing but the problems and problems. I just love the way harishv is fighting . He is like a super hero . after all its not just about the money. Last edited by Zappo : 29th October 2009 at 19:26. Reason: Do not make remarks which points fingers at people and their character unnecessarily. Offending comment edited out.
	() Thanks

29th October 2009, 17:09	#94
Sahil Distinguished - BHPian Join Date: May 2004 Location: Bombay Posts: 6,292 Thanked: 7,607 Times	Sweeeet ! Second Superb to be replaced ! Skoda has proven us wrong once again. At least they treat premium customers with justice. Although thats no justification for treating Octy and Laura owners badly but yet something is better than nothing. Kudos to Skoda for 'walking the talk' again !
	() Thanks

29th October 2009, 17:14	#95
anuprav BHPian Join Date: Oct 2009 Location: New Delhi Posts: 39 Thanked: 0 Times	I have read the same posting somewhere, there I was under the Impression that still the matter is pending. Congrats Rohit for getting the replacement of your superb. Due to such horror stories of skoda I am shocked and feel afraid whether to buy this brand car or not.
	() Thanks

29th October 2009, 17:20	#97
Jaggu Team-BHP Support Join Date: May 2004 Location: Bangalore Posts: 20,215 Thanked: 15,907 Times	2 lakhs is for insurance and road tax adjustments?
	() Thanks

29th October 2009, 17:40	#99
Sahil Distinguished - BHPian Join Date: May 2004 Location: Bombay Posts: 6,292 Thanked: 7,607 Times	I think 2 lakhs would be to counter depreciation costs and/or taxes?
	() Thanks

30th October 2009, 16:06	#103
livyodream BHPian Join Date: Oct 2009 Location: blr-manipal Posts: 557 Thanked: 152 Times	Hope the SECOND skoda doesnt let you down..
	() Thanks

30th October 2009, 17:40	#104
driving_smartly BHPian Join Date: Nov 2008 Location: MH43 & MH14 Posts: 518 Thanked: 305 Times View My Garage	I Think paying Rs 2 lakhs is quite high amount , but again it depends on individuals decision.Hope u have better drive in your new car. I would have discarded this skoda and got new Cruze Last edited by bblost : 30th October 2009 at 21:59. Reason: Extra smiley removed. Only 2 per post allowed.
	() Thanks