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8th January 2013, 18:31 | #91 |
Team-BHP Support | I bought a manual Jetta, despite Bangalore's horrible traffic. Now you know why! |
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The following 2 BHPians Thank ajmat for this useful post: | manson, mempheS.D |
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8th January 2013, 18:35 | #92 |
BHPian | Re: DSG packs up on my 2011 Skoda Laura CR 140 - EDIT now failed compressor & ECM bug |
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8th January 2013, 21:47 | #93 |
Senior - BHPian | Re: DSG packs up on my 2011 Skoda Laura CR 140 - EDIT now failed compressor & ECM bug ^ Same reason for my Manual Superb. Gosh this DSG issue really has no end. Very sad Skoda for not acknowledging this issue and playing covert games. VW/Skoda should publicly apologise for the trauma caused to its DSG owners and extend warranty on all DSG's for lifetime or minimum 5 years with a no questions asked policy. That would go a long way in strengthening customer confidence. Such fine quality vehicles let down by few crucial components. Last edited by dkaile : 8th January 2013 at 21:49. |
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9th January 2013, 10:37 | #94 | |
BHPian Join Date: Jul 2009 Location: Mangalore
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| Re: DSG packs up on my 2011 Skoda Laura CR 140 - EDIT now failed compressor & ECM bug Quote:
I would suggest you buy the VCDS Cable from Ross-Tech, www.ross-tech.com . The Hex-CAN - USB cable along with the Licence to use their Software costs about $349/- Can be purchased from here ------->> http://store.ross-tech.com/shop/VCHUC.html The VCDS system gives you a lot of options to diagnose the Vehicle - Measuring Blocks such as A/c Compressor RPM, Engine Temperature, Etc. | |
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The following 3 BHPians Thank Sunilrj for this useful post: | Catalyst_delhi, manson, Swanand Inamdar |
14th January 2013, 18:22 | #95 | |||
Team-BHP Support | Re: DSG packs up on my 2011 Skoda Laura CR 140 - EDIT now failed compressor & ECM bug Quote:
+1. Exactly why my post reads the following text: Quote:
Quote:
How simple and more importantly useful is this for an absolute non techie person? | |||
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14th January 2013, 18:29 | #96 | |
BHPian Join Date: Jul 2009 Location: Mangalore
Posts: 774
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| Re: DSG packs up on my 2011 Skoda Laura CR 140 - EDIT now failed compressor & ECM bug Quote:
VCDS Cable is a cable Manufactured by Ross-Tech llc the full form of which is Volkswagen Compatible Diagnostic Software. VCDS is a software package for Windows that emulates the functions of the dealers' very expensive proprietary scan tools if i can use the VCDS with ease, am sure you can also with the same ease! Last edited by Sunilrj : 14th January 2013 at 18:32. | |
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The following 2 BHPians Thank Sunilrj for this useful post: | manson, Santoshbhat |
30th January 2013, 20:38 | #97 |
Team-BHP Support | Re: DSG packs up on my 2011 Skoda Laura CR 140 - EDIT now failed compressor & ECM bug Apologies for the late update, but the good news is that JMD seems to have fixed everything just fine this time around. I got the car back about 10 days ago, but nothing at Skoda happens without a little drama. The aircon compressor was fixed in the three day period and notably JMD did not charge me for any consumables either. Alongside the compressor replacement they had apparently performed another reswipe to figure out the blinking light error. JMD also fixed the 'broken' vent which works how it should now, point to note, initially I was informed it would need replacement, but they figured a fix around this when I pressed for warranty. Not putting Skoda down on this since almost every authorised service centre shares a similar practice. Just when I was on my way to fetch the Laura from JMD, the assistant works manager called to say that the car was not starting and the blinking light problem has resurfaced. I was almost half way from my place so I decided to show up anyways and check on what was really wrong this time. In the meantime one of the technical guys had the blinking error figured out and diagnosed to moisture trapped in an electrical relay which he duly replaced. He mentioned that there have been a handful of similar cases and this error shows up only in the mornings or after an engine bay wash which was correct in my case too. For now, we have done a 600 kms round trip since I got the car back and everything seems to be sorted. JMD has done a reasonably good job on finally fixing all three of my grouses for now and I'm just hoping I will not have to visit them until its time for the second service. |
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28th May 2013, 22:21 | #98 |
BHPian Join Date: Mar 2010 Location: Pune
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| Re: DSG packs up on my 2011 Skoda Laura CR 140 - EDIT now failed compressor & ECM bug Hey Manson! Could you please give us an update about the cars current condition? I am on the verge of finalizing my Laura booking. Kinda getting the Skoda jitters. Cheers! |
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17th October 2017, 17:51 | #99 | |
Team-BHP Support | re: DSG packs up on Skoda Laura CR140 - NOW: DSG fails 3RD time Not the best way to start the day or the festive week, but here it is, the DSG on our Laura 2.0 seems to have packed up again. Fortunately for us, this happened within our building so apart from calling the service manager at JMD Skoda there was not much to be done. Upon hearing the symptoms that I could describe from the above video, Mr. Prem from JMD Skoda confirmed it is mostly a mechatronics / megaclutch failure and would be covered under their goodwill warranty. Turn around time for the same is approximately 15 working days. For now, he has promptly arranged for a flatbed to have it towed to their Nerul workshop following which he will update me on the course of action. Simultaneously, based on my previous discussions with him over their unauthorized dieselgate fix tampering and less than original driving experience mentioned below, I have asked for a return to the base map on which he has said he will get back. Quote:
Last edited by navin : 18th October 2017 at 11:08. Reason: typo | |
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23rd January 2018, 21:20 | #100 | |
Team-BHP Support | Re: DSG packs up on Skoda Laura CR140 - EDIT 1: Failed compressor & ECM bugs. EDIT 2: DSG Packs up a Unfortunately for us 3 months after running into the DSG hurdle JMD Skoda & Skoda India have failed to fix it just yet. Back in October 2017, the DSG failure was first 'diagnosed' to be the deeply infamous mechatronics unit. Thanks in no small way to JMD Skoda and Skoda India the part was covered under their goodwill warranty program (which I must mention is know to be standard warranty in China). A month into the never ending wait the uniquely programmed unit for our car arrived at the JMD service centre and their team did not waste any time in fixing it in and delivering the car after carrying out their tests in the next couple of days. A day later, the DSG ghost showed up again on a nippy morning when the car again could not crank and we were welcomed by the blinking P indicator in full company of the check engine lamp. I immediately called my service advisor who asked me to visit the service centre for a quick scan. As planned I visited the service centre and the team then ran a scan on my car which apparently updated some patch on the software. However in the next couple of days the DSG showed its failing head yet again: Few calls between the service advisor and the works manager at the workshop later, I was advised to drive the car for a few days and observe if the issue would iron itself out. Fair advice I thought, but nothing changed. In the next couple of weeks the failure only became more frequent and then one find day the car blinking P refused to go back for over 6 hours through which we could not disengage the key or even lock the car, thankfully for us the car was parked in a gated community so the stress levels were in control. Simultaneously I rescheduled the appointment at JMD and dropped the car for a thorough analysis 10 days ago. This time around the issue has been diagnosed to a kaput gear shifting mechanism for which JMD Skoda is awaiting clearance on their goodwill warranty program after which the part will be duly ordered and which could take a couple of weeks to arrive implying I'm still a few weeks away from getting the car back from the service centre. Get this, the car has been practically suffering down time since the last 3 months and as per my meeting with the senior works manager last week, followed by a relatively long conference call with the GM of the dealership there is still no confirmation from the dealership (which is directly dependent on Skoda India) on when they can return the car. Quoting vital bits from my email dated 11.01.2018 to Skoda India: Quote:
• Replacement / repair of the DSG for good • Returning the smooth power delivery of my 2.0 Engine back to its unadulterated self • Sort the whistling sound from the hood which started after the software update in May 2017 • Sort the high idling from the hood which started after the software update in May 2017 • Provide us with a donor car if the above issues are going to take long to fix I do not have any logs on this, but I personally have a distinct notion that the gearbox may too have been programmed / updated to shift more frequently in order to keep the rpms relatively lower ensuring directly lower emissions which could have caused the gear shifting unit to packup prematurely. Sure does seem like a classic example of how cheap unfair fixes cant match factory testing for their reliability. | |
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30th January 2018, 17:40 | #101 |
Team-BHP Support | Re: DSG packs up on Skoda Laura CR140 - NOW: DSG fails 3RD time Last Thursday morning I was on the conference call (yet again!) related to the Laura with the senior works manager at the dealership and one Mr. Mukul, regional head for parts, or something like that. Through the detailed and lengthy telephonic discussion Mr. Mukul accepted their fault with regards to the below listed shortcomings and promised a solution latest by Tuesday (owing to the long Republic day weekend):
All said and done, I proposed below options to Mr. Mukul: 1. If they are confident of their tried and tested software update: Repair / replace the faulty gearbox with immediate effect and provide 10 years (2011-2021) of warranty for engine and gearbox. 2. If they are not confident of their tried and tested software update: Repair / replace the gearbox they have broken from their experiments and reverse the update in order to bring back the original tune of the car. As stated above, Mr. Mukul was supposed to revert on the above possible options latest by Tuesday (today!), and he has not bothered to call until now. I was informed by the service advisor this morning they want to have another conference call in the afternoon. Late afternoon when I called Mr. Rane to check on the status of the solution / conference call, I was informed that Mr. Mukul has declined fixing the broken gearbox and cannot reset the software update. But what Mr. Mukul did offer to do for the car was they could get their technical team on board to try some more experiments with our car see what they can do on the power. As of right now I've requested Mr. Rane to confirm their inability to fix the gearbox on the car within warranty following which I think we will just take the car back from dealership. Often you hear of horror stories and pass them off as exceptions, or perhaps you're just feeling very lucky and brave that nothing of that sort could happen with you, and on one of those days you buy a Skoda. Last edited by manson : 30th January 2018 at 18:28. |
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1st February 2018, 19:30 | #102 | ||||
Team-BHP Support | Re: DSG packs up on Skoda Laura CR140 - NOW: DSG fails 3RD time Quoting my recent email exchange with JMD Skoda for anyone who needs a ready reckoner over the fate of their cars equipped with DSG boxes. Bonus: This should also give a deep insight on how Skoda India's customer care department works towards their share of maximum customer satisfaction Quote:
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Last edited by manson : 1st February 2018 at 19:35. | ||||
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2nd February 2018, 03:11 | #103 |
BHPian | Re: DSG packs up on Skoda Laura CR140 - NOW: DSG fails 3RD time Feel Sorry for you mate. My car’s mechatronic just got replaced today. Keeping my fingers crossed. Wish you all the best. Keep us posted. |
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2nd February 2018, 08:53 | #104 |
Team-BHP Support | Re: DSG packs up on Skoda Laura CR140 - NOW: DSG fails 3RD time Manson, that's quite an ordeal. What I don't get is why they are throwing the age factor at you now. In October they claimed that the Mechatronics had failed and had got a goodwill warranty for the same and the mechatronics was replaced. It is very clear that the car was giving symptoms immediately after the mechatronics replacement indicating a wrong diagnosis was done. Now after less than 3 months they claim it was not the mechatronics but the shifter mechanism and they will not honour any warranty claim for this. This logic is stupid. When you did a wrong diagnosis and replaced the wrong part shouldn't you be fixing it under the same warranty. I understand the car is old and run more than 5 years and 60K kms since last DSG replacement but then in October why did they approve the mechatronics in the first place. |
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2nd February 2018, 13:50 | #105 | |
Team-BHP Support | Re: DSG packs up on Skoda Laura CR140 - NOW: DSG fails 3RD time Quote:
In the current era of six digit odometers being a common sight, I am not entirely convinced that part longevity of gearbox and engine assemblies / components should be considered acceptable at 60K. Last edited by manson : 2nd February 2018 at 13:53. | |
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