Got a March Manufactured Safari in October

ThE Godfather · 9th October 2009, 19:09

Hello,

I had got Tata Safari EX yesterday. When the sales man gave me the keys, there were two keys and one Central Locking Remote. I asked about the second key, as it was already 8PM so they said that PDI department is closed, will give you the second key in the morning.

Now they are saying that your car came with single remote key. I am afraid in case I lost the key, then there is no way to enter the car.

What should I do?

aaggoswami · 9th October 2009, 20:28

1) IMHO, this thread should be in Technical Stuff - Team-BHP section or Indian Car Dealerships - Team-BHP.

2) So in the first place the dealer said that there are two remote locks, next morning, they claim it came with one. Generally always there will one remote with one key.

3) Anybody can open the car with that second remote, so its not safe actions from dealer. Ask him to give you second key or get an entire set of locks. Personally I will never accept any of their arguments. Inquire with others if Safari comes with two remotes or not. If yes, then the dealer has lost or damaged the other remote.

jkdas · 9th October 2009, 20:32

Congrats!

It should come with two keys and two remotes. Maybe one remote is inside the front storage box or with the manual pack. Spare remote comes in a packed cover.

HappyWheels · 9th October 2009, 22:36

There should be two keys and two remotes, period.

Anything else, tell them they goofed up and ask them to change the locks and provide new set of keys and locks (2 each).

Do not fall for the "it came with this". Some one there obviously goofed up.

And yes, congrats on the buy.

ThE Godfather · 9th October 2009, 23:42

Thankyou! Yes one of the Accessory Supervisor there told me that it should be in the front box, but it wasnt there. So I asked the sales man and he advised me to wait till morning.

I dont want to argue with them, because I know I lose my temper so easily. Those guys are very nice and friendly.

Today I called at the Tata Helpline they gave me a number of Regional Head Office. I am not sure about the reaction of HO on this, they might take it as a complaint.

In case, the dealer do not change the locks or he does not provide me the second remote.

What should I do then? Should I go ahead and ask HO to help me?

Rudra Sen · 10th October 2009, 08:16

Mods note: Thread moved to Technical Stuff section.

gowda79 · 10th October 2009, 10:34

Quote:

Originally Posted by ThE Godfather

Thankyou! Yes one of the Accessory Supervisor there told me that it should be in the front box, but it wasnt there. So I asked the sales man and he advised me to wait till morning.

I dont want to argue with them, because I know I lose my temper so easily. Those guys are very nice and friendly.

Today I called at the Tata Helpline they gave me a number of Regional Head Office. I am not sure about the reaction of HO on this, they might take it as a complaint.

In case, the dealer do not change the locks or he does not provide me the second remote.

What should I do then? Should I go ahead and ask HO to help me?

Contact the TATA HO they will respond positively to this and do not worry they shall get you the another remote or will change the full set.

Congrats on your new buy Goddy, now come on post the pictures in the Review section and the Safari Thread.

ThE Godfather · 14th October 2009, 19:18

I am facing a problem from day one. While braking, my Tata Safari pulls towards left and it is so severe tha tI have to take it back to track by tilting steering to right.

I got it checked at service station today, they opened the front disc and checked but problem is still existing. I met another customer there, who bought it on the other day, he is having the same problem and mechanic at Service centre also saying that safari suffers fromthis problem.

What should I do?

alexnazim · 14th October 2009, 19:45

Quote:

Originally Posted by ThE Godfather

I am facing a problem from day one. While braking, my Tata Safari pulls towards left and it is so severe tha tI have to take it back to track by tilting steering to right.

I got it checked at service station today, they opened the front disc and checked but problem is still existing. I met another customer there, who bought it on the other day, he is having the same problem and mechanic at Service centre also saying that safari suffers from this problem.

What should I do?

Don't mean to be rude but please use the search function. This question has been answered already. That way all Safari owners can look for good info in a single thread.

I am some who has booked a Dicor LX and am desperate to know more about it!! Will be getting the beast in the next week or so.

The brakes need to be checked, it is a very common problem. You may want to try a different service station.

Below are threads with similar issues shared.

http://www.team-bhp.com/forum/long-t...ms-update.html

http://www.team-bhp.com/forum/long-t...nsolvable.html

Peace.

Rahulk76 · 14th October 2009, 21:26

Hi

Its a LHS brake calliper issue. Please get it rectified asap. I had the same and got it rectified once for all http://www.team-bhp.com/forum/test-d...ml#post1412027

My 2 cents on approaching the dealer to get this resolved.

1. Tell them its a safety issue.
2. Tell them to use their own tyres and not yours to do extensive brake testing issue.
3. Get your LSVP checked

Thanks
Rahul

ThE Godfather · 14th October 2009, 22:19

They checked it indeed, but they were unable to know whats the cause. I know they will not open the caliper again, so what exactly should I ask them to do? Replace the caliper or any other particular thing to do?

and what is LSVP? :

Rahulk76 · 14th October 2009, 22:28

Quote:

Originally Posted by ThE Godfather

They checked it indeed, but they were unable to know whats the cause. I know they will not open the caliper again, so what exactly should I ask them to do? Replace the caliper or any other particular thing to do?

and what is LSVP? :

Well have the calliper changed /replaced with a fresh one. If it doesnt help still , get the load sensing pressure valve checked and corrected (LSPV) located underneath near the RR wheel. Workshop knows it.

If still it doesnt work, involve local CS and get it rectified asap.

Please go through my thread wherein TML replaced the caliper and idler arm & steering linkage arms to rectify it. All in all 10 days.
However I got a raw deal as my tyres went for a toss. specially the FL wheel. So please be rigid and get it rectified.

Edit: there are lots of bhpians from NCR region who can also help you across

I have pm'ed u my number incase u need further help.

ThE Godfather · 14th October 2009, 23:32

Thanx a lot for the details, I got your number, will contact you in the morning. I am from Patiala, so I dont think there is anyone here who can help me.

smsrini · 15th October 2009, 00:21

is the pulling only during braking ? or even during normal driving - indicating an alignment problem rather than brakes..

rgds
Srini

ThE Godfather · 15th October 2009, 00:42

Its while only braking. We tested today on different roads, planes, speeds, car pulled only to left side.

9th October 2009, 19:09	#1
ThE Godfather BHPian Join Date: Oct 2007 Location: punjab Posts: 213 Thanked: 6 Times	Got Tata Safari, need help with Central Locking Remote Key Hello, I had got Tata Safari EX yesterday. When the sales man gave me the keys, there were two keys and one Central Locking Remote. I asked about the second key, as it was already 8PM so they said that PDI department is closed, will give you the second key in the morning. Now they are saying that your car came with single remote key. I am afraid in case I lost the key, then there is no way to enter the car. What should I do?
	() Thanks $Received Infraction$

9th October 2009, 20:28	#2
aaggoswami Senior - BHPian Join Date: May 2007 Location: Vadodara Posts: 4,997 Thanked: 3,000 Times	1) IMHO, this thread should be in Technical Stuff - Team-BHP section or Indian Car Dealerships - Team-BHP. 2) So in the first place the dealer said that there are two remote locks, next morning, they claim it came with one. Generally always there will one remote with one key. 3) Anybody can open the car with that second remote, so its not safe actions from dealer. Ask him to give you second key or get an entire set of locks. Personally I will never accept any of their arguments. Inquire with others if Safari comes with two remotes or not. If yes, then the dealer has lost or damaged the other remote.
	() Thanks

9th October 2009, 20:32	#3
jkdas Senior - BHPian Join Date: Sep 2005 Location: Thiruvananthapu Posts: 9,685 Thanked: 1,497 Times View My Garage	Congrats! It should come with two keys and two remotes. Maybe one remote is inside the front storage box or with the manual pack. Spare remote comes in a packed cover.
	() Thanks

9th October 2009, 22:36	#4
HappyWheels Senior - BHPian Join Date: Dec 2007 Location: Bangalore Posts: 4,145 Thanked: 571 Times	There should be two keys and two remotes, period. Anything else, tell them they goofed up and ask them to change the locks and provide new set of keys and locks (2 each). Do not fall for the "it came with this". Some one there obviously goofed up. And yes, congrats on the buy.
	() Thanks

9th October 2009, 23:42	#5
ThE Godfather BHPian Join Date: Oct 2007 Location: punjab Posts: 213 Thanked: 6 Times	Thankyou! Yes one of the Accessory Supervisor there told me that it should be in the front box, but it wasnt there. So I asked the sales man and he advised me to wait till morning. I dont want to argue with them, because I know I lose my temper so easily. Those guys are very nice and friendly. Today I called at the Tata Helpline they gave me a number of Regional Head Office. I am not sure about the reaction of HO on this, they might take it as a complaint. In case, the dealer do not change the locks or he does not provide me the second remote. What should I do then? Should I go ahead and ask HO to help me?
	() Thanks

10th October 2009, 08:16	#6
Rudra Sen Team-BHP Support Join Date: Apr 2004 Location: Bangalore Posts: 11,758 Thanked: 6,878 Times View My Garage	Mods note: Thread moved to Technical Stuff section.
	() Thanks

14th October 2009, 19:18	#8
ThE Godfather BHPian Join Date: Oct 2007 Location: punjab Posts: 213 Thanked: 6 Times	Tata Safari - Pulling towards left while braking I am facing a problem from day one. While braking, my Tata Safari pulls towards left and it is so severe tha tI have to take it back to track by tilting steering to right. I got it checked at service station today, they opened the front disc and checked but problem is still existing. I met another customer there, who bought it on the other day, he is having the same problem and mechanic at Service centre also saying that safari suffers fromthis problem. What should I do?
	() Thanks

14th October 2009, 21:26	#10
Rahulk76 Senior - BHPian Join Date: Sep 2005 Location: India Posts: 1,148 Thanked: 235 Times	Hi Its a LHS brake calliper issue. Please get it rectified asap. I had the same and got it rectified once for all http://www.team-bhp.com/forum/test-d...ml#post1412027 My 2 cents on approaching the dealer to get this resolved. 1. Tell them its a safety issue. 2. Tell them to use their own tyres and not yours to do extensive brake testing issue. 3. Get your LSVP checked Thanks Rahul
	() Thanks

14th October 2009, 22:19	#11
ThE Godfather BHPian Join Date: Oct 2007 Location: punjab Posts: 213 Thanked: 6 Times	They checked it indeed, but they were unable to know whats the cause. I know they will not open the caliper again, so what exactly should I ask them to do? Replace the caliper or any other particular thing to do? and what is LSVP? :
	() Thanks

14th October 2009, 23:32	#13
ThE Godfather BHPian Join Date: Oct 2007 Location: punjab Posts: 213 Thanked: 6 Times	Thanx a lot for the details, I got your number, will contact you in the morning. I am from Patiala, so I dont think there is anyone here who can help me.
	() Thanks

15th October 2009, 00:21	#14
smsrini Senior - BHPian Join Date: Sep 2007 Location: Bangalore Posts: 1,129 Thanked: 443 Times View My Garage	is the pulling only during braking ? or even during normal driving - indicating an alignment problem rather than brakes.. rgds Srini
	() Thanks

15th October 2009, 00:42	#15
ThE Godfather BHPian Join Date: Oct 2007 Location: punjab Posts: 213 Thanked: 6 Times	Its while only braking. We tested today on different roads, planes, speeds, car pulled only to left side.
	() Thanks