Quote:
Originally Posted by hemanth.anand My Abarth Punto Evo Tjet has gone for its first paid service(45K kms) service today to Vecto Motors, Hosur road, Bangalore.
The ODO reading is 42961 Kms...
...apart from this coolant issue, I've mentioned the following things in the complaint list. - Removal of the roof dent (courtesy a coconut leaf)-I've removed the sticker yesterday and now have asked them to paint it black.
- Rear wiper replacement, the rubber has become brittle
- The driver side wiper jet holes are blocked...only one jet of water is coming out of the total 3 jets
- I've requested them to put Absolut edition mudflaps (subject to stock availability)...
....I'm expecting the bill to be around 15-20K. |
Just after an hour of giving my car for Delivery The SA Surendra called me and gave me an estimate of 8K for the service.
He told me that this is exclusive of the dent removal work and told me that he would ask the Body shop person to call me to give me an estimate.
I was also told that the service would be done first and later given for body work.
The body shop guy Joyson inspected the car in the afternoon and told me that this would cost around 7k.
This total estimate of 15K was inline with my expectations. So I gave a nod for all the works.
On Tuesday afternoon I called Surendra just to know the status and he told me that the service is complete and the car handed over to the body shop.
As far as the issues were concerned, All were sorted out except that the "Absolut edition mudflaps" were unavailable
He told me that the final service cost is INR 6021/- and no replacements were needed
My car's roof is stained (don't know how)...Surendra asked me if I would like to go for the interior treatment costing 1500/- I declined that and would be going to BHPian
KarthikK's adda and BHPian
Siddu's 3M shop in HSR layout
I inquired specifically if the suspension pad or the brake pads need replacement to which he told no.
INR6021 for the first paid service...That sounded damn cheap after we had paid 22K for the Polo.
On Wednesday I didn't call them hoping that I'll anyways get the vehicle on Friday. On Thursday I called Joyson and he told that the dent removal is in progress and will be over by the end of the day and Painting will happen on Friday.
Looks like there was no work done on Wednesday. I told him that I want the vehicle on Friday evening.
He told he'll try to give it on Friday if the paint dries up. He was buying time. He told he can give it on Saturday.
I pressed for Friday but then I didn't have any plans for the Saturday so didn't argue over the matter too much.
On Saturday I got up leisurely at 11AM and then called him up at 1PM to check the status. He told he will deliver it at 3PM. I said fine.
I had to attend some functions and after a lunch, I went with my BIL at around 4:30 in the evening. The car wash was pending.
I showed some dissatisfaction and he told me to wait for 30mins and he would get it done. As promised, in 30 mins, my car came out ready with a neat glossy dent-free roof and all the issues sorted out.
The final cost for dent removal and painting was 7300 and the total bill was 13300.
Sai Colorium had quoted 5k for the dent removal an year ago. So the dent removal was not too much overpriced I thought.
Overall I was happy with the final bill amount. Below is the breakup of the bill and a graphical representation of the same
Positives:
1. Surendra's good work
2. Coolant leakage issue-Hoses were not charged
3. Paint quality is really good. Its shining black
Negatives:
1. Washing quality is very average-Dirt stuck in the accelerator pedal was untouched. After washing he offered to take it inside again and clean it but it should have been done at the first instance
2. Dent removal time took 1-2 days more than what it should have IMO
3. If wash quality is disappointing, Billing is nothing less than pathetic. the person is as slow as a Sloth. He took 25minutes to complete my transaction
My ratings out of 5:
Service time ****
Service cost ****
Service quality *****
Dent removal cost ****
Dent removal quality ***
Painting quality *****
Painting cost **
Washing quality **
Billing time *
Total cost of service ****
Apart front the service:
Just after the wash when the car was being polished I noticed that the 3M CF sticker treatment on the plastic of the bonnet was peeeling out and also It was not black anymore (just like the OE plastic).
Colour difference can be spotted in the below picture
Just after I took the car and was headed back home, I stopped at the Shell station for a Refuel and exactly at this point, my car displayed a thousand figure for the 43rd time
On a roll
43K just after the 45K service
I will try to put up an ownership report update pretty soon.