[KPGB]

Originally Posted by ajaypjayaraj

Do these people understand the term "service", "customer satisfaction", etc.? How do they remain in business in today's date without knowing such things is what I fail to understand.

They remain in business because customers like me ( I should admit...) do not go to consumer court for whatsoever reason - I am even ashamed to say so, but I do not have the time nor the patience to win this in court, leave alone the muscle and might that might probably come into picture.

[aerohit]

Originally Posted by tazmaan

Sorry to hear your ordeal. Such experience make me firmly believe bad work ethics of Indian company. And we as Indians should not expect high level of service from Indian companies (Even foreign Indian companies). Its a sorry state of affair. Only if we take time to file a complaint in consumer court and win it to make the company pay.

This is same reason I dont trust radio cabs for airport and train pick ups in Mumbai. I walk to the road hail a cab and off I go.

By your logic, I should not expect good service from your business, or, from you as an individual either.

[tazmaan]

Originally Posted by aerohit

By your logic, I should not expect good service from your business, or, from you as an individual either.

I know its a bitter pill to swallow. But without contacts and reference it is indeed dangerous to do business here lately. Complaining to BMC/Police/Electric companies/Internet companies/Auto rikshaw complaints etc etc day to day needs whom do you complain and how often does it work on time and without reference. Only option left is bear the brunt lower your head and walk.

As long as things go smooth you feel all is well but one wrong turn and you have no option but to bear it!

Further I have every right to present an opinion and since you have personally asked about my service well you are welcome to experience it. I really want to hear from you how you will be able to claim damages in this case and in how much time? I would love to be proven wrong.

@ the -mechanic I agree with you not all are corrupt but as you said most are. A market is defined by its majority. Especially after staying abroad for long period I had this thinking of getting things right and ended up in police station to make several complains, and guess what none worked unless I used money or pull. Being in business I am still recovering rightful money from clients for over a decade! and the money spent on recovery is more than money outstanding.

[roy_libran]

Horrible experience!

Get in touch with a Lawyer and serve them with a legal notice, asking for a full refund and compensation for the delays, non-performance of contracted service and harassment.
Once, the stipulated waiting period passes (without response), send a follow-up notice, and then, take them to the consumer court.
Moreover, save your call logs and write the conversation transcripts in detail, before you forget. They will all add up as evidence.
Basically - Screw them now!

Now, thanks to this post, they PERMANENTLY lose my business out here in Delhi, and I'm sure that's gonna cost them a lot more than what they cheated you out of! Cheers.

[Dry Ice]

Sad to read about your ordeal KPGB. I do believe a local rental agency would have been much more dependable.

Do drop them a note detailing all the issue you faced and include a link to this thread. Mention how this event has tarnished their name and also the chances of getting business from fellow members.

Originally Posted by KPGB

do not go to consumer court for whatsoever reason - I am even ashamed to say so, but I do not have the time nor the patience to win this in court, leave alone the muscle and might that might probably come into picture.

I have complained twice to the consumer forum. Once through www.akosha.com. Usually those people call up and get the refund done without any hassle. All it took me was one email to Akosha and the erring party called me thrice within the next day and refunded me the money the day after. I am not talking about taking it till court. You can always try just sending a complaint and see if something works out without dragging the matter.

Originally Posted by tazmaan

@ the -mechanic I agree with you not all are corrupt but as you said most are. A market is defined by its majority. Especially after staying abroad for long period I had this thinking of getting things right and ended up in police station to make several complains, and guess what none worked unless I used money or pull. Being in business I am still recovering rightful money from clients for over a decade! and the money spent on recovery is more than money outstanding.

The police is literally useless in India. I have never in my life been genuinely helped by the police in atleast a dozen of times that I have approached them. But is bending our heads the only option we have?

Originally Posted by roy_libran

Horrible experience!

Get in touch with a Lawyer and serve them with a legal notice, asking for a full refund and compensation for the delays, non-performance of contracted service and harassment.

I guess he needs a refund of a couple of thousand bucks. How much will the lawyer charge for serving notices and dragging this in Indian courts where I am pretty sure he will receive the refund not before 10-20 hearings which will ultimately drain you because the worst part of fighting a case in consumer court is you have to be there at a certain time and then wait for hours for your hearing. And no you cannot go somewhere and come back in sometime. You can be called anytime.

[bhappyharsha]

Hi all,

I am going to Ooty and have a flight till Coimbatore. Need to book a taxi from airport to Ooty. Can some suggest a contact? Also, what could be the cost? Online search gives me about 1800 for indica (drop only). I think it is costly but not very sure!

Regards,
Sri Harsha.

[chakri400]

Originally Posted by bhappyharsha

Hi all,

I am going to Ooty and have a flight till Coimbatore. Need to book a taxi from airport to Ooty. Can some suggest a contact? Also, what could be the cost? Online search gives me about 1800 for indica (drop only). I think it is costly but not very sure!

Regards,
Sri Harsha.

I know of a local travel agent, got this contact from my colleague a few years back. From then on, I booked an innova from him and been to rameshwaram-kanyakumari, hyderabad, tirupati etc. I ask for a driver who can stay below 100 kmph and ask for a clean car. I have never had any reason to complain. I will PM his number to you.

[rajushank84]

Hi, how's everyone? Its been a while since I posted. I will be in India in December, and we are planning to drive to Ooty from Chennai.

So here's the thing - we don't have our own car, so we will be renting a vehicle + driver for the entire trip. We will be 5 people + driver (6 total) from Chennai to Oozy and back.

But inside Ooty, we will be there for three days doing trips to Coonoor, Kotagiri, Pykara etc for three days and we will have two more people join us (totally 8 people).

I am trying to figure out if an Innova is good enough for this need. All of us are sort of plus sized, so I am wondering if three of us will fit into the third row of an Innova.

Should we get a van instead? Is there any in-between vehicle (something comparable to Odyssey or Dodge Caravan) which can seat eight people comfortably, or should I just spring for a Tempo Traveller?

[VW2010]

I am trying to figure out if an Innova is good enough for this need. All of us are sort of plus sized, so I am wondering if three of us will fit into the third row of an Innova.

Impossible. Its probably kids only seat. But Innova is the most comfortable of all for touring. 5 of you will be fine. The additional two is going to get tough.

If you have kids you can squeeze them to the last seat and manage the rest 4 in the car but its uncomfortable even in Tavera.

Unless you want to be having a tough commute for a leisure vacation, i would recommend two comfortable cars to roam inside Ooty while use 1 innova to get to Ooty.

[rajushank84]

Originally Posted by VW2010

Impossible. Its probably kids only seat. But Innova is the most comfortable of all for touring. 5 of you will be fine. The additional two is going to get tough.

If you have kids you can squeeze them to the last seat and manage the rest 4 in the car but its uncomfortable even in Tavera.

Unless you want to be having a tough commute for a leisure vacation, i would recommend two comfortable cars to roam inside Ooty while use 1 innova to get to Ooty.

No kids :(. What do you think of the option of getting something like a Mahindra Van instead of Innova for the whole trip?

[ToyotaFan]

Originally Posted by rajushank84

No kids :(. What do you think of the option of getting something like a Mahindra Van instead of Innova for the whole trip?

I think you have 2 options. Either take a self drive Innova or XUV or Fortuner. This way you won't have to use the 3rd row and you can use the first 2 rows. Else if u get innova you can get 1 or 2 adults to seat in the third row. I can't fathom why would there b 3 people in the 3rd row if you will be 6 in total? There's no mahindra Jeep. A good option for you would be Tata Winger. It can easily seat more than 6 and has compact enough dimensions to navigate on the narrow hill roads. A tempo traveller would be an overkill for your purpose. Hope this helps.

[rajushank84]

Originally Posted by ToyotaFan

I think you have 2 options. Either take a self drive Innova or XUV or Fortuner. This way you won't have to use the 3rd row and you can use the first 2 rows. Else if u get innova you can get 1 or 2 adults to seat in the third row. I can't fathom why would there b 3 people in the 3rd row if you will be 6 in total? There's no mahindra Jeep. A good option for you would be Tata Winger. It can easily seat more than 6 and has compact enough dimensions to navigate on the narrow hill roads. A tempo traveller would be an overkill for your purpose. Hope this helps.

Thanks, that Tata Winger is exactly what I was looking for! Will try to get one of these. Yes I was thinking Tempo Traveller will be overkill, it will be difficult to move around inside Ooty with that. I will look into Tata Winger.

By the way in my OP I mentioned 8 people, not six. Also, I asked about Mahindra Van, not jeep .

[ToyotaFan]

Originally Posted by rajushank84

Thanks, that Tata Winger is exactly what I was looking for! Will try to get one of these. Yes I was thinking Tempo Traveller will be overkill, it will be difficult to move around inside Ooty with that. I will look into Tata Winger.

By the way in my OP I mentioned 8 people, not six. Also, I asked about Mahindra Van, not jeep .

I am.sorry. I missed that part where you said 2 people will be joining you. I don't think there is any mahindra van to serve your purpose. Tata winger or the tempo traveller. Best of luck for your trip. Hope you enjoy it.

[sai_ace]

Hi everyone,

Looking for a cab for my weekend trip to Jog.

my itinerary is
shimoga - Saturday 7 am - proceed to jog and other places nearby and then leave shimoga on monday 7 am. Overall distance covered would be around 300 kms.

The quotes I am getting is for non ac indica rs 7/km , minimum 250 kms/day and driver beta at 300 /day and extra for early morning.

(250*2*7)+(300*4) = 4700 and one person quoted rs 4400. Is this a good price? I feel it is expensive. Anybody got any leads for rentals in Shimoga?

thanks!