21st July 2010, 16:25
| #61 | |
| BHPian  Join Date: Jun 2010 Location: Mumbai
Posts: 63
Thanked: 7 Times
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22nd July 2010, 01:28
| #62 |
| BHPian  Join Date: Jun 2010 Location: KL (6+1)
Posts: 105
Thanked: 2 Times
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22nd July 2010, 11:44
| #63 | |
| Senior - BHPian  | Quote:
20North refunded bulk of my money after being unable to ship maximum items to my indian address (shipped to 'someone else') - but after 3 months and 10 emails. | |
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22nd July 2010, 16:07
| #64 |
| BHPian  Join Date: Nov 2007 Location: Bangalore
Posts: 507
Thanked: 590 Times
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22nd July 2010, 16:12
| #65 |
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23rd July 2010, 10:24
| #66 |
| BHPian Join Date: Aug 2007 Location: pune
Posts: 39
Thanked: 18 Times
| a lot of stuff from Amazon- Laptop, external HDD etc- timed to fit the arrival of my cousin from USA  Ebay- a big load of books and LOTR extended DVDs, also a few accessories for my DSLR- the only bad experience was when a seller turned rogue and did not ship a DVD set Trademe- very very popular C2C trading site in NZ Flipkart- books, usually lesser than the price at landmark and crossword- delivery got a bit delayed due to the courier messing up |
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23rd July 2010, 11:24
| #67 | |
| BANNED Join Date: Jan 2006 Location: Cochin
Posts: 2,195
Thanked: 268 Times
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23rd July 2010, 12:15
| #68 |
| BHPian  | I used to buy many items from EBay and the service is very good. The best part is when you make a high value purchase from them; they will call you and confirm the quality and the customer satisfaction even if you post a positive feedback. Then only they will release the money to the vendor and that’s one of the advantages over EBay to avoid any malpractices from the seller. None other than EBay is following such a fool proof system here  .Most infamous service is from Indiatimes.com, very careless and no proper follow up or confirmation of delivery. Sifymall and Rediff are no exception for this but bit better than Sify. In fact these sites were listing their items in a very crude way compared to their old listing which was very comprehensive and with lot of variety and brands. I was one of the frequent buyers of these sites during 2004-2007 and later I switched over to EBay. Best overseas portal is Amazon, very good pricing and the Daily offers on various categories with free door delivery within US. I’ve tried this system by paying from here by credit card and get delivered there at the convenience of my relatives and friends, so that they can carry it along with them to save the high shipping charges. Deal extreme is another trusted site which offers free shipping anywhere, but most of the times I got fined from the Customs through the post offices which was always on a higher side  . |
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23rd July 2010, 12:52
| #69 |
| BHPian  Join Date: Oct 2009 Location: Bangalore
Posts: 46
Thanked: 5 Times
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23rd July 2010, 14:15
| #70 | |
| BHPian | Quote:
Thanks for the support; one of the best things in EBay is buyer protection where no one is promising any of these services what EBay offers. No where having a seller rating with feedbacks like in EBay, so that the purchaser can make sure that the credentials of the seller from his ratings which are very unique and a must for online purchases where there’s no direct interaction between seller and the purchaser. Once the payment is made there’s no control or any interaction from the buyers side in most of the online portals. Obviously some crook sellers take a ride on the customers by sending sub standard/duplicate/damaged or whatever with the secret consent of the portal. This is what happening in most of these online purchases. This is cheating no doubt in that. You will get decent deals mostly if you spend some time, and at times if the prices may be bit higher though, you will get the right stuff at your doorstep. | |
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23rd July 2010, 15:45
| #71 |
| Senior - BHPian  Join Date: Dec 2007 Location: Gurugram
Posts: 7,971
Thanked: 4,799 Times
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28th July 2010, 10:53
| #72 |
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29th July 2010, 10:58
| #73 |
| BHPian | Pricing is very competitive in EBay than any other sites and the Buyer Protection is nowhere in any of these portals  . Customer follow up is another plus points in EBay where others are just displaying a number but hardly get an answer if you make a call. |
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29th July 2010, 11:26
| #74 |
| BHPian  Join Date: Aug 2009 Location: Kochi
Posts: 101
Thanked: 7 Times
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2nd August 2010, 20:41
| #75 | ||
| Distinguished - BHPian   | Horrible Experience with 20North Quote:
Quote:
Add one more to the list of dis-satisfied users of 20North. I have been buying online for years now but this is the first & most horrible experience ever. I had purchased a GPS and after 21 days this is what i get, when I open the package.    Yes, 2 bottle openers instead of GPS Now to top it off, the company website (Shop in the US from India @ 20North - Millions of products, Thousands of brands) mentions that if I open the product and then refund it, they will deduct custom duty, shipping charges etc. Now, first of all, you ship the wrong product to me in the first place, how the hell am I supposed to know it is a wrong product inside without opening the courier???? And you expect me to ship it back to you, pay for courier charges again.. a TOTAL RIP OFF.. and they talk of a 'No-Questions Asked' return philosophy. Now the onus of returning it through trackable courier is on me, so that it reaches them within 4 days. I understand that mistakes can happen while shipping but why do you expect me to pay for your mistakes???? You make the mistake, you should pay for setting it right -- whatever the cost. That's what customer service is all about..!!! So, beware before dealing with 20North and do read the fine print. | ||
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